Geplaats op5 dec 2022
marcello pellegrino
STANDARD OF IBIS FACILITIES ALREADY FREQUENT BY ME IN BRAZIL, OK.
CHARGED PARKING IS ABSURD:
VALVES WITHOUT EDUCATION, WITHOUT INFORMATION, WITHOUT WILL, ETC.
Meer weergeven
Prijs per nacht vanaf:US$ 78
Geplaats op11 apr 2026
Guest User
I stayed at Wyndham São Paulo Ibirapuera Convention Plaza Hotel twice during my trip (April 3–8 and April 10–11), and overall, this was a very mixed experience. I’m an international traveller so I would say I have my fair share of seeing all sides to a hotel. To be a 4 star hotel and to charge premium rates, I would expect certain things.
Let’s start with the positive to the hotel -
The location is excellent. From the hotel across there is a shopping mall, which makes it extremely convenient for food, shopping, and daily necessities.
• Cleanliness is generally acceptable. Aside from one incident, (on my first night, I found red stain marks which looks like lipstick on my sheets, took a photo and alerted receptionist the next morning for a change of sheets.
• Room size is spacious and comfortable. I stayed in the “ superior room” and the junior suite.
The issues (and they are significant):
1. Misleading room expectations
The room I received looked noticeably older and more worn than the photos online. Doors, bathroom condition, and overall finishing did not match what was advertised. It felt misleading. This hotel definitely need a glow up.
2. Poor service & lack of flexibility
Service was the biggest disappointment.
• Staff were generally not proactive or solution-oriented.
• I made a booking error via Trip.com and tried to adjust the dates. Both the platform and hotel refused to help or offer alternatives.
• Even a simple late check-out request (which I informed them about in advance and was willing to pay for) was declined without much effort to accommodate. I wasn’t also asking for hours just a mere 2 hours so that I can go to the city to pick up some stuff before my long haul 32hours flight.
4. Billing inconsistencies – check your charges carefully
• I was initially charged for 2 minibar items when I only consumed 1. I manage to catch this on time before paying for it.
• Laundry count was incorrect (11 pieces sent, billed for 12). Receipts and explanations were unclear, and I’m still not fully confident everything was billed correctly.
5. Missing basic amenities (unexpected for this level)
• No iron or ironing board available
• No kettle / hot water in the room
• No complimentary drinking water
• Everything must be purchased separately
6. Language barrier for international guests
Not all staff speak English, which can make communication difficult if you’re not Portuguese-speaking.
Overall verdict: This hotel is convenient but not service-oriented.
If you are Brazilian or familiar with local expectations, you may find it acceptable. But as an international traveler, the experience falls short—especially in service, transparency, and attention to detail.
Would I return?
Probably not, unless location is the only priority.
Meer weergeven
Prijs per nacht vanaf:US$ 81
Geplaats op23 nov 2018
CHENGGUO
Hotel location is OK, there is no subway around, about 120 rials from GRU airport. Hotel health is better, breakfast did not have time to eat and left, I do not know how. There is a daily self-service buffet at the door, the taste is OK, the price is also cheap, and the convenience stores and snacks are also available. The hotel has a car park for business families.
Meer weergeven
Prijs per nacht vanaf:US$ 68
Geplaats op23 sep 2024
Love Honey holiday & Happy Holidays
I love this hotel. The highlight is the staff, always friendly and welcoming. In addition to being delicious, the breakfast was accompanied by a sensational pianist (Léo Ramos). The size and comfort of the room is another difference. Additionally, hotels use olfactory marketing, taking advantage of aromas that can be smelled before entering the hotel lounge.
Meer weergeven
Prijs per nacht vanaf:US$ 150
Geplaats op22 mrt 2026|Deluxe Room, 1 Queen Size Bed, High Floor, Smart Tv 55', Bathtub
DanwbI would recommend this hotel it is great rooms and in a good location. Breakfast is good I recommend you buy it.
Meer weergeven
Prijs per nacht vanaf:US$ 149
Geplaats op5 jun 2026|Standard Twin Room
BrehmeAs I arrived around 3-4am, I tried several times to arrange pick-up service with the hotel in advance but going in a fruitless round-about chase (sending emails, being given useless links, email and number), I gave up and took a uber there, a short ride anyway. But once there, the stay was great. They allowed me to check-out late due to my late arrival and it was easy to arrange the hotel transfer back to airport.
Meer weergeven
Prijs per nacht vanaf:US$ 77
Geplaats op25 mei 2025|King Bed No Sofa Bed
Guest UserVery suitable for Chinese people to make tea and iron clothes on business trips, and provide two bottles of mineral water 👍
Meer weergeven
Prijs per nacht vanaf:US$ 80
Geplaats op19 sep 2024|2 Twin Bed Non-Smoking Room
HuanletianshenVery satisfied, will come next time, very satisfied, will come next time, very satisfied, will come next time, very satisfied, will come next time, very satisfied, will come next time, very satisfied, will come next time,
Meer weergeven
Prijs per nacht vanaf:US$ 75
Geplaats op15 dec 2024|Superior Suite
Anonymous UserThis stay at Gran Villa was great! The room was clean and elegant, and the facilities were complete and thoughtful. The food was rich and delicious, I really recommend it! There is an Italian food street next to it, which is very good.
Meer weergeven
Prijs per nacht vanaf:US$ 36