Er is een rookkamer, er is een SAP op de 11e verdieping en er is 20% korting van 09.00 tot 15.00 uur. Er is een zwembad op de 17e verdieping, het beddengoed is comfortabel en er is voldoende warm water! Onze vlucht was om 9.50 uur in de ochtend. Als we Grab om 6.30 uur bestelden, zou een chauffeur de bestelling snel ophalen. Het kostte minder dan 40 yuan om een taxi naar het vliegveld te nemen. We vertrokken vroeg in de ochtend en vroegen het hotel om van tevoren het ontbijt voor ons in te pakken
Hotel in de buurt van Tunjungan,Genteng33.3% van de bezoekers kozen dit gebied
SSt11112024.04.21
Ontbijt uitstekend, personeel erg aardig en beleefd, shuttlebus beschikbaar naar Tunjungan Plaza, wat helpt omdat de straten daar erg druk zijn en moeilijk om de weg over te steken als je naar Tunjungan Plaza wilt lopen. Onder de douche is de knop moeilijk te draaien als de handen glad zijn, dus het ontwerp kan worden verbeterd. De deur naar het toilet en de douche gaan ook naar elkaar toe open dus niet ideaal. Anders is het tegen de huidige prijs waar voor uw geld.
”The hotel was in a fantastic location, close to all the popular landmarks. Our room was very spacious and clean, with a comfortable bed and beautiful views from the balcony. The staff were incredibly friendly and efficient, and the breakfast was delicious with many fresh options. We had a truly pleasant and relaxing stay!”
Ik heb dit hotel gekozen omdat het een grotere kamergrootte biedt met een goedkopere kamerprijs in vergelijking met andere. Receptioniste zeer behulpzaam, vooral tijdens mijn c/in-tijd toen ik om een hogere verdieping vroeg, vrienden die in de buurt / naast mijn kamer en op dezelfde verdieping verbleven (vooruitgang wordt als snel beschouwd). Kamer vrij groot, comfortabel en schoon. Gt verschillende keuzes van eten en drinken in het restaurant tijdens mijn ontbijt. Piccolo's erg behulpzaam. Vergeet niet je welkomstdrankje te claimen....geniet van ~
Hotel in de buurt van Tunjungan,Genteng33.3% van de bezoekers kozen dit gebied
PPolka132023.10.23
Locatie van het hotel is de beste! Het ligt in het Jalan Tunjungan-gebied, de drukste voetgangersstraat in het centrum van Surabaya, en Tunjungan Plaza Mall, het op een na grootste winkelcentrum in Indonesië, aan de overkant van de straat!
Het hotel zelf was oké. Ik zat op de 12e verdieping, dus ik kreeg een heel mooi uitzicht. Bed was leuk, kussen en tv waren leuk, tapijt was schoon, airco was eerst niet cool, maar we belden het personeel en hij loste het probleem op. Maar de badkamermuur was niet zo schoon en de douche lekte tot aan het plafond. De voorzieningen waren gewoon goed, en er was een koelkastkast maar geen koelkast erin? Eerlijk gezegd had ik beter verwacht dan dit, omdat de prijs van de kamer en het hotelmerk Swiss Belinn beroemd zijn.
Ontbijt was lekker, ze kregen fatsoenlijke keuzes van eten en de smaak was ook lekker.
Ze hadden een kelder, maar die was klein, denk ik. We moesten dus parkeren op het lege veld buiten naast het hotel. Het was zo heet, maar ze kregen beveiliging om de plaats te bewaken.
Maar over het algemeen goede locatie, en redelijk comfortabel.
The hotel lobby is huge with a bakery and a lounge. The swimming pool is good for children as it has a slide. From the hotel lobby to the rooms is quite a distance as you need to take a lift and walk across to another building and may require you to take another lift if your room is not on the same floor to the connector bridge. Breakfast spread is good but some food gets cold fast. Need to improve on the nasi goreng as it is tasteless.
Booked two rooms. Great service, location was right smacked in the middle of the city centre. About 5-10 minutes walk to Tunjungan Plaza. Breakfast spread was not bad, quite a variety to choose from.
The downside was that there were no mini fridges in our rooms and no day curtains. Also, one of our rooms had cracks on the walls and the paint was fading. The curtain was also torn at eye level. It looked like they didn’t maintain much. Apart from that, all was good.
Hotel in de buurt van Tunjungan,Genteng33.3% van de bezoekers kozen dit gebied
Ssky7282024.12.24
Het hotel ligt vlak bij de oude stad. De kamers zijn prima, maar de geluidsisolatie is niet erg goed. Je hoort de douche en het toilet naast je doorspoelen. Het ontbijt op het terras is vrij uniek, maar de verlichting is wat slecht. De prijs-kwaliteitverhouding is prima.
Hotel in de buurt van Tunjungan,Tegalsari33.3% van de bezoekers kozen dit gebied
Rryancwc2025.12.03
I had a wonderful experience at the Four Seasons by Sheraton. The location is perfect for tourists — there’s a large shopping mall right next door, making it super convenient for dining and shopping. A lively tourist street is also just a short walk away, so there’s always something to explore.
The service was outstanding throughout my stay. The staff were friendly, attentive, and always ready to help. Overall, this hotel offers great comfort, convenience, and hospitality. Highly recommended for anyone visiting the area!
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8.6/10
Very Good
RRose AnnWe use this place every time we go to Ijen to do birdwatching for years.
Room is ok with warm and good water pressure.
They have western and local restaurant on site. The Western one was ok but the local restaurant is always a no and serve poor quality food, the warung can serve better Nasi goreng than in here. Some of the server in the local restaurant are lack of training.
GGuest UserHotel is connected to a mall. Great location. Room is clean. Breakfast at Magnolia has an extensive spread. Quality of food is good, nice presentation and service by staff is excellent. Ambience at Club lounge is nice. What stands out most in this 5* hotel is the world class service rendered by all staff consistently. There is no staff that isn’t polite or helpful. Many go the extra mile to ensure that the hotel guests needs are well taken care of. Special thanks to Evan of the Club Lounge who attended to us when we checked in and Tian when we checked out, Bayu and colleagues (Conceige) who assisted us with ordering of Spikoe lapis cake and Bu Rudy, Lita and David (Magnolia) who served us at our table and Bastian and team for keeping the room clean. We highly recommend this hotel.
GGuest UserOur 2nd time staying at this hotel. It was in a good neighborhood (many street food vendor at night). Good service (fast check-in/out), suitable parking space. Overall a great stay for us.
GGuest UserDelicious Indonesian Javanese food specially created by the host, May, as well as the level of dedicated service is the highlight of this hotel.
The menu food sounds unappealing, but all 7 lunch and dinners were so good.
You have to try the chicken satay, which is soft and has white clean meat.
The tuna is melted and panini is so fresh.
The spaghetti cakalang is her created recipe of smoked fish and spaghetti. Her tofu and Tempe must not be missed!
Her tempong chicken is yummy and fresh! Feels like it's directly from the farm.
Nasi goreng must not be missed!
Papayas seem to be in the season.
Fried bananas covered in coconut flakes are not to be missed!
In this hotel, don't expect luxury cleanliness because there are a lot of insects (bees, butterflies, moths, grasshopper, flies), spiders, millipedes, lizards, even a gecko. If you want to stay in this rustic resort you have to be okay with them.
I didn't like the insects stuff in the room but the hosts immediately sent their staff to deal with them. Staff are friendly just be patient with them because not all speak English.
May was a super host, who gave ALL sorts of ideas on where to go, and how to go, and gives you contacts and numbers and details. Ibnu makes the best dirty latte in Banyuwangi, most probably. The hosts are very nice and go out of the way to make their guests welcome. They even dropped us at a nearby tour site, and also gave us a short walk to the beach nearby.
This level of service is almost unbeatable. Staff are always ready and welcome to greet and smile at you.
I think the Indonesian and Javanese meals are better than the breakfast menu.
Breakfast pancake and American breakfast normal only.
They generously dropped us off at Bangsring Underwater which was 3-5 mins away, which MUST NOT BE MISSED for snorkelling beginners! (But first check out if the season is good for snorkelling)
If you stay here, be prepared there's not much in the area. And not much air-conditioned cafes or restaurant or shops nearby too.
The family room has a breathtaking view of the mountains but because of the attic like structure, is prone to insects and lizards and stuff. It had a resident gecko.
The deluxe suite room had a flat ceiling so lesser insects! + huge verandah for drying your clothes + pink bougainvillea.
There are corn fields beside the hotel.
They send food to your room if you don't want to eat in the restaurant which also has a amazing view. Restaurant has rustic vibes with antique candelabras
(+ spiders).
GGuest UserHighly recommend staying here if you love animals!! Loved that i could view the animals with no crowd and even feed them. We also visited taman safari prigen which was a short ride away. Staff were friendly and the room was clean. The view around the resort was amazing as it’s elevated and theres mountains around.
The hotel only has a swimming pool in-terms of amentities but the main focus is the animals.
It’s abit confusing but the resort is located inside taman safari prigen. The resort itself has animal enclosures on the resort grounds and allow guests to view the animals up close and at any time. But the feeding and giraffe breakfast/dinner is available with extra charges.
There is a free shuttle/car to take you to taman safari prigen, but the hotel price does not include any taman safari tickets or activities, so those have to be paid for separately.
HHadi_MulyonoThis is my second time here. The staff are genuinely nice and will greet you every single time. I had an issue with the aircon not being cold enough. The technician, front desk are all very patient and attentive to my request. Reaction was quick and I also had a room change. The room is very spacious with a great view of the city. Amenities aplenty and will cater to your needs. I had a good three nights rest and a wonderful stay here. Would definitely recommend this hotel.
AAnonymous UserThe room is nice, and the hotel offer a photoshoot family, and we had a photo printed with us. The facilities is good. The staff is really helpful. Thank you
LLysanderdennisMy first experience stay here, it is good hotel,despite it’s quite old hotel,only the gym facility didn’t meet my expectation
Services are great!
GGuest UserA very good vintage hotel in Surabaya Old Tiown. Loca yes just across Taman Sejarah and near Jembatan Merah.
The service is excellent, when I got a warm welcoming letter and a plate of chocolate cake.
GGuest UserRoom is spacious and clean. Breakfast variety is good. Getting to the room is confusing at the start (lift at hidden area, need to go up, walk across the bridge and take another lift to go up again), LG and level 3 is the same. 2 restaurants on site where the food is quite good. Not walkable to anywhere, quite convenient using grab each time though.
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