Hotels met Wifi in Merseyside, United Kingdom

Great hotel in the centre for all amenities. Staff friendly . Room good only criticism is trying to find my room ! Lift only goes to first floor then follow signs & uo two flights of stairs to get to the third floor.

Is a great place to stay . Room is nice and service is good . Location is not too far away from shopping area .

Hotel was a little run down and the rooms were only to be expected for being around 150+ year old hotel, the bathroom was a little updated and pleasant. The lifts were very bad and non responsive, had to walk down the stairs which is not ideal if we had mobility issues, the breakfast was, Well let's just say Avoid!! Customer service was a little bit patronising to say the least. All in all probably a 3/10 if being kind.

very basic room, no in-room hairdryer or small towels. Nice staff. not worth staying too long, a bit expensive due to the inflation caused by the matchday but decent location.

Beautiful, spotless hotel in a great location for trains, shops and restaurants. The staff were all excellent and very friendly. Great offers for nearby restaurants when staying at the Resident. I can highly recommend.

It was lovely being in Liverpool it’s a nice place and the hotel too buh some delay on house keeping and I didn’t like where my room was located,they should give a chance of opting a preference..

Good - Front desk were polite and helpful and helped us restock on tea and toilet roll Average - Room was OK, cleanish but a closer look the mattresses and other spots were very unclean. Outside windows haven't been cleaned in a while either. Bad - The room design had a weird AI pic as wallpaper. No plug in bathtub so shower was only option. The bed was supposed to be king yet it was 2 small mattresses on a king size base. Very uncomfortable trying to sleep when they keep sliding apart. The room we were in (109) was directly above a pub and there's no sound proofing, you can hear Cheryl's bad karaoke version of gimme a man at 2am like you're there in the room with her. Overall - We didn't pay much so not too fussed but the staff were great but the company needs to clean, repair and make vast improvements to the rooms like getting the right size mattress would be a start.

Excellent location for a visit to Albert Dock and to the city centre for shopping. Staff are professional ,friendly and helpful. Lovely atmosphere and very clean. The onsite parking is a definite 5 stars plus. Thank you Ibis Liverpool you made my stay very special.

Decent hotel. Had everything I needed. Clean bed sheets and en suite toilet/shower. A tad noisy due to central, busy location and my bedroom had a view of the rear yard of the bar with bins/kegs/bottles but room was more than adequate for a short stay. Good price, too. Polite staff. Would return.

When we arrived, we noticed we had been given a far inferior room than we've ever had before. The view was terrible. There was no fridge which we have always had before and the room looked 'tired'...in need of TLC. I went to reception to tell them I was not happy. Anyway they did sort it. Gave us another room with a better view and the young girl on reception brought us an old, but working mini fridge.. so it worked out OK in the end ( I need a fridge to put some of my medication in.) Another lady on the desk was very curt when I said there was no fridge and stated....not all rooms automatically have a fridge in them. Sorry but I thought they did. Whoever makes loose leaf tea in the restaurant needs to learn it is 1 tsp of tea per person and 1 for the pot. In this case 3tsp of tea and not half a teapot full. I kid you not. See pic below. We got a refund for some of the tea, but nit for the cream tea my friend had. My friend had ordered a cream tea and me, just a tea. Yet they brought a pot of tea for 2, which is the wrong etiquette for an order like this. Hence we only got 2 cups out of it, because of the amount of loose tea in there. I think I have been spoiled by the superior standard of the rooms, when we have stayed before....I just presumed all their rooms would be like this