Hotels met Wifi in Hainan, China

The room was quite nice with a charming traditional Chinese vibe, and it was very quiet. There is a cozy little balcony outside which is very relaxing. Since it's a bit far from the beach, the price is quite reasonable. However, the hotel facilities are very comprehensive—they have a gym, cinema, spa, and an outdoor swimming pool, all of which are very peaceful. I didn't get to swim because I was in a rush, but sitting by the pool for a while was still very pleasant. The room does show some signs of age, and the complimentary bottled water is the 'Bailu' brand with no drinks in the mini-fridge, so these could be improved. Everything else was just about perfect, and I'll definitely stay longer next time!

First of all, if you're planning a trip to the scenic area, definitely choose a hotel on the mountain – the views are absolutely stunning! We booked the 'Cloud Eagle' room, and the view was incredible, truly encompassing both mountain and sea. The sunset over the Jianglong cable bridge was especially beautiful, and the Tianchi swimming pool nearby was so relaxing with great scenery. The service was also excellent. Shuttle buses were available for transport, and the welcome fruit platter was huge. The young tour guide arranged for us was also fantastic; he'd proactively help take photos and even teach you how to find popular photo spots! He was incredibly thoughtful and patient! The travel photographer's skills were also great; they'd help set the mood and guide you on poses, so you don't have to worry about not being good at taking pictures.

An Amazing Stay with Exceptional Hospitality! I had a wonderful experience staying at Palace Resort Yalong Bay! Everything was fantastic, from the comfortable rooms and delicious food to the beautiful surroundings and incredibly friendly staff. But what truly made my stay unforgettable was Lucy! She is absolutely amazing! Lucy is one of the kindest, most caring, and genuinely helpful people I’ve ever met in a hotel. She always made sure everything was perfect, regularly checked if I needed anything, and went above and beyond to make me feel welcome and comfortable. Her warmth, positive attitude, and sincere attention to guests are truly exceptional. You can tell that she genuinely loves what she does and puts her heart into her work. Lucy, you are a superstar! Thank you so much for your kindness, care, and all the little things that made my vacation so special. People like you are the reason guests want to come back! A huge thank you to the entire hotel team for their hard work and wonderful hospitality. I will definitely miss this place, and I hope to return someday! Highly recommended!

This stay with my child exceeded my expectations. Ella's service was incredibly warm and friendly, and we were so lucky to get a room upgrade, which was a wonderful surprise! The hotel offers a fantastic array of children's activities, with bubble parties and craft sessions scheduled non-stop, keeping my child entertained and happy all day long. The restaurant has a wide selection of dishes, and the breakfast was fresh, abundant, and delicious. The room was clean and comfortable, and the overall service was thoughtful and attentive, allowing parents to relax while their kids play. It's truly perfect for a family vacation. I'll definitely choose this hotel again next time I'm in Sanya. I wholeheartedly recommend it to families with children.

Great service, fantastic location, and a top-notch service experience! Meiyue communicated promptly and resolved issues efficiently. The room was very comfortable with a super soft bed—ideal for anyone who loves a soft mattress. There was also a nice variety of pillows to choose from. The only downside is that getting food deliveries is a bit inconvenient; you have to go down to the lobby to pick them up yourself as there are no delivery robots to bring them to the room.

Came to Sanya with my partner and decided not to rush any itineraries this time, spending most of our time just relaxing at the hotel. We could head downstairs whenever we wanted a swim, or retreat to the room for some quiet ocean views. Dining was hassle-free with plenty of good options to choose from. Our butler, Bonnie, was extremely helpful—promptly showing up when needed while giving us plenty of space the rest of the time, creating a very comfortable pace for our stay. Also, I highly recommend staying at the InterContinental if you plan on visiting the Duty-Free City. It is unbeatable in terms of convenience and arguably the closest hotel in the entire Haitang Bay. We’ll definitely be back!

I booked this sea-view suite based on online recommendations. I actually wanted to change hotels before even arriving, but unfortunately, didn't notice beforehand that free cancellation for Sanya hotels is only within 1 hour. So a heads-up to everyone to check the terms carefully before booking. Let's start with the positives: The view from the suite is indeed nice, and the concierge can deliver food deliveries straight to the room. (One star goes entirely to the concierge). Now for the negatives: 1. The room is really dated, both in its decor and wear and tear—it feels like a room straight out of the 1990s. There are plenty of hotels with sea views, so there's really no need to come to this one. 2. Coming here straight from a hotel in Dadonghai, the drop in service quality was huge 🤣 and this place was even a few hundred RMB more expensive. The service here is very mediocre. I'm not sure if the hotel pays too little, but most of the staff have a very indifferent attitude and couldn't even manage a basic smile or greeting when passing by. 3. Questionable competence. When I went to pick up my stored luggage, I took my luggage claim card to the front desk. There were two staff members there, both helping one family with check-in. I asked the idle staff member standing up to help me get my luggage. She looked at the card and handed it to the seated staff member who was processing the check-in. Both of them told me I had to wait until she finished checking in the guests and use the computer to look something up. Though I didn't understand what needed to be looked up, I waited. Later, I was in a real rush to leave, so I asked the standing staff member if she couldn't just go get it for me. She then found a male receptionist and told me to go find him. I went over, and the male receptionist told me: ”I need to go to the concierge desk to find the concierge.” What is this, a relay race for customer service? So what was the point of those two female receptionists making me wait for so long in the first place? Ps. The hotel's concierge is way out at the main entrance; I genuinely didn't see them, and no one directed me there. 4. The public restrooms were quite dirty, showing that they aren't cleaned very often. 5. The absolute worst experience was the hotel's vacation photography. Whether it was the photographer or the staff helping to select the photos, having experienced hotel photography so many times, this is the first time I've ever encountered such rude staff. I don't know if I just happened to run into all the weirdos at this property or if this is their average standard. 6. I wouldn't recommend the hotel spa. The environment and service are just like a street-side shop, but the price is definitely not street-side. I only went because I was too lazy to walk, but once I got there, I realized it looked like it was casually outsourced to someone else. It's a pity I didn't take a photo of the storefront 🤣 I wanted to leave the moment I got there, but I was too embarrassed to walk out 🤣 7. The Thai restaurant is worth a try. I’d suggest people just come to this hotel for a meal and leave it at that. 8. They might want to check the welcome fruit—half of the banana was rotting 🤣 Bottom line: I do not recommend staying at this hotel. Priced at just over 1,000 RMB, if you're looking for a staycation, I'd suggest either paying a few hundred more (or even the same) to stay at other luxury hotels in Yalong Bay, or just saving your money and staying at an economy hotel.

Excellent! It's clean, tidy, and super convenient for getting around, being right in the city center. Everything is easily accessible. I'm very satisfied, and the service attitude was great too. It's a fantastic place to stay if you're stopping over in Sanya.

⭐⭐⭐⭐⭐ Highly recommended! The service was exceptionally attentive, and we even got a free room upgrade. The hotel is very close to the ocean—just a few minutes' walk to the beach. It features its own swimming pool and a self-service laundry room, which made doing laundry super convenient. There are quite a few Russian guests, giving it a great resort vibe. Overall, the stay was fantastic, and I'll definitely choose to stay here again next time!

The stay was excellent. The location is convenient for getting around, the room was clean and tidy, and the bedding was comfortable. There was enough space, which was great for staying with children. The service was attentive, check-in was efficient, and the facilities were comprehensive. It was quiet overall, not noisy, and perfect for a relaxing stopover. There are many dining options nearby, and it's easy to get to Qilou Old Street and Haida South Gate Night Market. The value for money is great, making it ideal for a short trip to Haikou. I'll definitely choose this place again next time.