Hotels in Tualatin

Let me start by saying that I have never been treated so poorly as I was tonight at the Motel 6 in Tigard. I really hope that what happened to me was an anomaly and not the Motel 6 way of doing business. I travel all over the country working in dog sports and have stayed in many hotels in the last 12 years. I am currently traveling with my service dog of the last 7 years, a service dog in training, and a pet dog and have never had a single problem. My dogs are extremely well behaved, frequently groomed, seasoned travelers and I have never had difficulty with any hotel accommodating my service animal. When I attempted to check in to your hotel, the front desk clerk was extremely rude to me because your policy says two pet dogs are allowed. I explained to her that a service animal is exempt from this policy by ADA law because it is not a pet, it is a necessary medical device. Immediately, she got very aggressive with me and accused me of lying. She demanded I provide proof in the form of a service dog certification. I explained to her that those cards she was referring to are off Amazon and not official. Normally, I do have one but as my dog gear was stolen last weekend from an event venue, along with $3,000 worth of equipment, I do not have his badge or even his vest, which I explained to her. In addition, when I told her if it was going to be an issue I’d go, but I would have to report the ADA violation, she decided to call her manager. The manager told her to rent me the room, I suspect because she didn’t care enough to learn the law. Then, the clerk picked up the receiver, said uhuh a couple times and ok and hung up. Then, she proceeded to tell me she would rent the room to me but they were also going to put me on the “do not rent” list and charge me $150 if there was any fur whatsoever in the room. I explained to her again that they were violating ADA law and I would be reporting it. She then told me she wouldn’t rent me the room if I was going to report them. When I left, I told her that it didn’t have to be like this, and she responded by saying, “yes it did because you’re lying. “ and I walked out the front door at that point. I have reported the incident to U.S. Department of Justice for discriminating against me based on disability. I strongly urge your company to take the time to educate all of your employees on ADA law, especially if you plan on being the “pets stay free” hotel which will attract those of us who have service animals as well as pet dogs. Brief summary of violations: 1. Applied “pet” rules to a service animal 2. Demanded proof of service animal certification 3. Refused service based on presence of service animal 4. Promised to penalize me if I stayed the night with my service animal 5. Accused me of “lying” about my service animal 6. Refused service to me because I would be reporting the discrimination I sincerely hope Motel 6 is as dismayed by the staff at this branch as I am. It is important to know

This location is the best. We found this location by luck. My husband had been diagnosed on December 23 with cancer. In January we had to be in Portland to see the surgeon at OHSU, so we didn't have a whole lot of time to look for a place to stay & be comfortable. When we arrived, staff was very friendly & the facility was very nice (I almost thought I went to the wrong place) & our boys love the pool. After his 1st appointment with OHSU, we knew that we would be coming back for more appointments. It is not far from the OHSU Pavilion where his Head/Neck Cancer provider is located and not far from OHSU where surgery would take place. So now that we have been into this journey since January, we have stayed at this location numerous times & we have a request for a certain room (which they have always tried to accommodate us. Now that a lot of the staff know our story, they are all very compassionate and caring. Thank you Comfort Inn & Suites in Tualatin for having an awesome establishment

Pretty good in every way

The hotel location is very convenient and is next to Hwy exit. It is a quite neighborhood area. The facility maintains very well and the room is very comfortable and clean. The hotel persons are very friendly and helpful. It is a highly recommended hotel.

With a stay at Best Western Lake Oswego Hotel & Suites in Lake Oswego (Lake Forest), you'll be within a 15-minute drive of Oregon Convention Center and Washington Square Mall. This hotel is 10.6 mi (17 km) from Moda Center and 8.1 mi (13 km) from Oregon Health and Science University.Don't miss out on the many recreational opportunities, including an indoor pool, a spa tub, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a picnic area.A complimentary on-the-go breakfast is served on weekdays from 7:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.Make yourself at home in one of the 62 air-conditioned rooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. 50-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Poor breakfast

Super friendly staff here. Everyone was very accommodating, especially Mitzy who checked us in and gave us the lowdown. We were looking for a hotel to stay in just outside of Portland and this Doubletree location was near perfect. The neighborhood felt safe so we didn't have to worry about our cars getting broken into. Would come back if we visit Portland again!

I honestly don't think I've ever had a worse or more disappointing hotel experience than the one I just had at River's Edge in Portland. From the outside, when I first arrived, I wasn't sure if the hotel was even open. It appeared to still be under construction. The only things visible from outside the entrance were construction debris and plastic tarp. I wouldn't have been surprised to find I had simply gone to the wrong place. However, the doors did automatically open as I approached, so I cautiously entered. I expected to be chased out by an angry construction worker. There was no lobby, to speak of. The check-in desk was essentially a folding card table with a computer, and a frazzled employee who seemed to be frustrated to have to work under such conditions, exhausted from having to make excuses for the position they had been put in. My room was supposed to have a balcony with a river view. Only, the windows and doors to the balcony were sealed off with more plastic sheeting. Not only could I not see the river, I couldn't even get onto the balcony. When I went to wash my hands, there was no hot water. I mentioned it twice to the person the ”front desk,” but there was still no hot water when I returned from an evening out. I called down again to inform them that I still didn't have hot water, and was told that someone would call me back shortly. They never did. Consequently, I was unable to shower the next morning. I had to tell the person at the the front desk, again, that there was no hot water on my way out for the day. We did end up having hot water when we returned that evening. I had been told that the construction that was taking place that had necessitated the plastic sheeting on my balcony would be taken down the next day, and that our balcony would be accessible, but that never happened. When we returned from one of our evenings out, the elevators stalled just as it reached our floor, and the doors only opened part way. We had to carefully exit sideways to fit through the gap, but we were worried that the doors might close on us as we did, or that the elevator might suddenly decide to go up or down before we got through. We were informed that our room would only be serviced if we requested, so it basically felt like we paying for a bed, a parking space, and nothing more. Our bill was $437.54 for two nights of feeling like we were trespassers at a construction site. This is not a place that anyone should pay any amount to stay at.

Health is very good, the reception is very polite

Very nice hotel with warm and thoughtful front desk service. The hotel has a good environment and a fountain. Although the hotel has a history of 80 years, the room card is often clean, the wet and dry rooms are separated, and the room is large.