Holiday Inn Express Portland South - Lake Oswego

When we showed up to check in, the person working the front desk was extremely rude and unprofessional. It wasn’t until I handed him my ID and debit card was he nice, it was like a switch flipped. The complimentary breakfast was lame, we didn’t even bother once we saw what it was. Went to Doe Donuts instead and were so happy we did. The pool is closed. The location is okay. The fridge didn’t even have a freezer drawer. Probably won’t be back.

This property is under a full renovation. The parking lot is full of large scale debris and building material, they have hallways boarded up, the base boards and trim in the lobby and main halls is missing, even the rooms that are complete have to be accessed through a hallway where workers are accessing all of their supplies, so it is dirty and dusty. The location is convenient, the staff friendly, the breakfast good, but if I had known the current condition of the property I would not have stayed there.

Hesh and Mickeyla were thoroughly professional AND friendly, as were the breakfast ladies and the Keurig fixer man. A for all. John

It was a fine stay. Appears to be under going a remodel so some hallways and areas are blocked off as well as flooring. All in the interest of improvements.

There was a lot of construction going on which we didn’t know about ahead of time. However, our stay was quiet and staff was friendly.

It was my husband and I. We were there for a family reunion. His two brothers were also in the hotel. Breakfast was very good and we would sit together to eat with no pressure from the staff for us to leave. Remodeling and renovation were being done. There was a bar next to the hotel where we would stop for a beer before going to bed (no drink and drive). Gas station with convenience store next too. Our reservation was for a room with a king size bed and we did not get it. Instead it was a room for disabled people, bed smaller and all wheel chair adapted.

It seemed there was construction for expanding near the parking lot, but I didn't hear any noises. Rooms were quiet; I couldn't hear my neighbor. There's a new part of this establishment and an older part. The free breakfast buffet was just short of amazing. Staff was very courteous. Room very clean.

The hotel was under construction. They are in the process of remodeling which will be better when done. But nothing told us they were under construction and the price was high for it being so. The layout of the hotel is very weird and the outdoor side doors were unlocked all day and night. I did not feel safe with my kids with anyone being able to come inside at anytime. The pool was not as pictured. It was very dirty and old. We did not use the pool for that reason. Breakfast was good for a hotel breakfast. Items there were clean. Our room was nice with new everything but outside the room everything was filthy.

Nice place, under construction right now so couldn’t give the property all stars.