5-Starhotels in Cancún

"We had a very good stay. While there was a disturbance in the the middle of the night, the hotel acted quickly to resolve the situation and compensate us for the issue. A special thanks to Wilberth at reception for his excellent service. He and the manager Alejandro clearly stood out with their attitude and hospitality, turning a negative experience into what is now a very positive one."

"I've been to dozens of Cancun all-inclusive resorts but there is no place like Temptation. We are American Asians in our late 20's and had a total blast at this place. Vibe- high energy party vibe with sexy employees and a topless optional pool. A totally carefree and relaxed environment for couples to getaway. Food- I read mixed reviews on food, but I must say I was pleasantly surprised by the quality and options of food available! I had plenty of amazing dishes to try everyday. I loved their steak burger, octopus, shrimp cocktail, sushi and more. Drinks- also pleasantly surprised that there were a TON of choices and quality options like Don Julio, black label and more. Service- excellent service as you can expect from all inclusive hotels. I would give a shout-out to POLO who works the quiet pool bar. Everyone else was friendly and helpful too. Entertainment- yes to the SHE restaurant. Have a 5 star quality meal while watching talented dancers work the stage and pole. What an experience! Everyday in the late afternoon there is a show at the pool, and they are funny AF but very naughty. The crowd loved it and were totally down. Tips and Notes -its a naughty place. Sensual and sexual themes, smells, vibes are pervasive. There are attractive couples of all ages, many who may be open to naughty experiences together. Of course everything is up to you and everyone is respectful. But anything goes here, as long as it's in your own room. -tip everyone. It will enhance the workers life and enhance your service as well! -in bash tower balcony rooms you may see couples putting on a ”show”. We wanted to see something crazy so we booked this room and sure as heck, we saw plenty of action! -bash tower rooms give you access to the rooftop pool and hot tubs. Great for lunch and to getaway from the rowdy sexy pool. -bash night club is always poppin. It's an outdoor Vegas style club with a huge bar, led stage and amazing nightly performances from talented dancers. Don't miss it! -2 to 5 nights is sufficient here, or you might get partied out -there is a timeshare type of pitch at the beginning, we didn't do it but that's up to you. You get some freebies and there's no commitment so just depends on your time. -while there's a fair amount of younger people, the average is definitely in the 40s. I do wish there were more Asians at the resort as it skews white/Hispanic. They should make the prices on trip.com better in order to boost the Asian demographic presence. That's my only suggestion!"

"It’s very nice hotel, a big mall across street. We enjoy our stay a lot!"

"Thoroughly enjoyed my stay from the moment I arrived with private concierge check in and services. Special dinners in the White Room and excellent service by both Luis’, the host and the chef who provided my companion and I with a truly memorable meal experience in comfortable and quiet surroundings. Beautiful beach and views, will highly recommend. Good value as well!"

"Het hotel is over het algemeen erg goed. Het lijkt erop dat we een upgrade hadden gekregen. We zouden in een standaardkamer verblijven, maar deze werd opgewaardeerd naar een suite. Restaurantmaaltijden waarvoor reserveringen nodig zijn, zijn over het algemeen erg goed. Vooral de witte doos, diverse gerechten zijn heerlijk. Toen was een creatief restaurant ook erg lekker, net als lekker eten. Er werden veel kleine creatieve gerechten geserveerd en iemand introduceerde ze zelfs voor mij door andere groenten (ik hou niet van paddenstoelen). Jongens moeten in de meeste restaurants een lange broek en kleding met kraag dragen, maar meisjes kunnen alles dragen. Roomservice is ook gratis voor onze kamertypes. De minibar heeft allerlei drankjes en snacks. Over het algemeen tevreden, ik zou terugkeren als de prijs goedkoper was. Houd er rekening mee dat als het kamertype niet Sian Kan is, veel dingen (diensten en restaurants) extra in rekening worden gebracht, dus als het prijsverschil niet groot is, is het aan te raden om Sian Kan te boeken. In principe is alles in het hotel gratis."

"Het hotel ligt aan de noordoostelijke punt van de boulevard van Cancun, waardoor je zowel aan de noord- als aan de oostkant toegang hebt tot het strand. Beide stranden worden beschermd tegen hoge golven door de pieren. De Turquoize suites zijn ruim en goed onderhouden en bieden een prachtig uitzicht op zee. Het hotelterrein is groot genoeg om er rond te wandelen. Het uitzicht op zee vanaf verschillende plekken is werkelijk schitterend. Het hotel beschikt over meerdere zwembaden, zodat gasten er een naar keuze kunnen vinden. Er zijn ook diverse restaurants en bars in het hotel, wat voor wat variatie zorgt. Het personeel is erg vriendelijk en beleefd. De service is uitstekend. Over het algemeen een zeer positieve indruk van het hotel. De Turquoize suite heeft ook een apart gebouw, wat zorgt voor meer rust en een eigen zwembad met een mooi uitzicht op zee. Ik raad dit hotel zeker aan aan alle soorten bezoekers. Het enige minpuntje is het eten. Ik zou het eten 4 van de 5 sterren geven; het zou lekkerder en specialer kunnen zijn, net als de cocktails in de bars, maar dat komt misschien door het all-inclusive concept."

"Nice resort. Something went wrong with the booking and I had to pay extra for my child. This was a problem between the resort and Trip.com, but I had to solve it. More customer helpfulness from the resort would have been expected here. Food options are decent but a lot of pork. This limits the options for non pork eaters or vegetarians."

"Everything was good. We loved the Mexican restaurant especially a man who brought breakfast got mad at me, telling me to make space for the food. There was clearly plenty of room and it wasn't even messy, but he yelled at me with all sorts of commands for no reason. It felt like he was taking it out on me, so I felt bad, but other than that, overall the stay was okay."

"Good location. Have a lot activities to do. The staff are nice and helpful. The beach is perfect and beautiful to swim and walk around and the food and wine is also really good here."

"고급스럽고 프라이빗한 호텔입니다. 조용히 호캉스를 즐기고 쉬고 싶은 분들께 강력 추천합니다. 대리석 바닥부터 오브제 하나하나 신경을 많이 쓴 느낌이 물씬 납니다. 하지만 아시다시피.... 호텔 내 식음료는 상당히 비싼 수준입니다. 그러나 무료 액티비티의 퀄리티가 바로 옆의 힐튼 대비 훨씬 훌륭해서 액티비티 적극 활용하실 것을 권장합니다. 특히 아침 7시 일출을 보면서 야외에서 했던 요가는 최고의 기억으로 남아있습니다! 플러스 스파 시설과 마사지도 최고 퀄리티이니 꼭 받아보시기를 권합니다. 스파 이용객들만 쓸 수 있는 공간과 풀이 따로 있는데 정말 아름답습니다...."