5-Starhotels in Florence

The La Gemma is a wonderful place to stay in Florence. Staff was very helpful & gave us a nice upgrade when we checked in for our second stay there. They also put a bottle of chilled champagne in our room to celebrate my birthday. Also enjoyed the lovely spa & rooftop outdoor lounge area with amazing views of the city. Will definitely stay there again.

因為前一站威尼斯瑞吉給我們留下極好的印象，以為佛羅倫薩瑞吉也一樣出色，但事與願違。連住三晚，第一晚淋浴到一半，開始流淚流鼻涕，眼睛漸漸難以睜開，打很多次噴嚏，應該是對什麼過敏了。離開浴室，稍微好轉，第二晚又繼續，比第一晚更加厲害，不知是不是我對浴室使用的清潔劑過敏，請客房服務員來對淋浴房進行沖洗，第三晚仍舊如此，都是洗澡到一半，開始涕淚不止，流淚到眼睛不能睜開，還好衹住三晚，離開佛羅倫薩，到了羅馬瑞吉，立刻症狀消失。

This is the best hotel we stayed in Italy, with amazing attention to details, including room facilities where you will be amazed by the set up of the bathtub, the concierge, Cosmo, who can book you any restaurant in the city and grant you VIP treatment in The Mall Firenza, the doorman’s hospitality is also amazing, plus it is in the center of of city where all the hot spots are in walking distance. We will definitely come back!

我們非常滿意這家酒店，位置極好，緊鄰舊宮、烏菲茲、領主廣場、老橋，逛累了中午回來休息一下再出發，相當愜意。離百花大教堂、學院美術館也很近，步行來回毫無難度。 酒店佈置富有藝術氣息，又不失實用性。我們訂的家庭房，比想象中寬敞得多，讓人感覺酒店房間的面積數報得過於實誠。淋浴設備和空間都超預期。房間打掃得異常整潔。早餐也很精緻且美味。可以説，這家酒店滿足了我們對於佛羅倫薩酒店的一切要求，無可挑剔且性價比很高，即使是向來懶得寫點評的我，也不禁要贊歎一番。

入住當天上午我提前抵達，雖然未到規定的辦理時間，但前台員工主動協助我提前入住，對此我十分感謝。然而，我被安排入住的房間存在明顯問題：不僅緊鄰雜物間（不知為何在意大利我總被分到此類房間），而且室內下水道氣味濃重。本想着工作人員讓我提前入住已是照顧，便打算忍耐。可淋浴之後，異味愈發嚴重，實在無法忍受連續住三晚。 外出返回後，我向前台提出換房請求，接待的是一位不同的女員工。她顯得很不情願，神情中流露出嫌麻煩的態度，表現不夠專業。雖然最終為我更換了房間，但新房間的衞生間比之前小了近一半，我不確定是否為同等房型。 直到次日，另一位前台女孩主動為此前的房間問題向我致歉，也承認了異味的存在。整體而言，這次入住經歷可謂優劣交織，服務水平參差不齊。

De kamer is heel schoon. Hoog. Het hotel ligt op de wandelstraat. De taxi kan worden geleid. De locatie is goed. Het treinstation is ook zeer dichtbij. Ik ben tien minuten weg geweest. Er is een merkwinkel in de omgeving. Erg warm van de 100-flora kathedraal is zeer dichtbij. De servicepersoneel is ook goed in de communicatie. De receptie heeft me een taxi gebeld.Het is zo.

very good location basically close to all attractions in florence. extremely friendly and hospitable staffs. room was also very clean and decent.

Absolutely loved everything about this hotel … the spa , gym , garden, restaurant, ambiance and the service is top notch! Will definitely come back again ! Ciao 💋

During my recent trip to Florence, I had the pleasure of staying at the Anglo American Hotel. Overall, my experience at this hotel was delightful, and I would gladly recommend it to fellow travelers. First and foremost, the location of the Anglo American Hotel is superb. Situated in the heart of Florence, it offers easy access to the city's major attractions, including the Duomo, Ponte Vecchio, and Uffizi Gallery. The hotel's central location made it convenient for me to explore the city on foot and truly immerse myself in its rich history and culture. The hotel itself has a charming and elegant ambiance. The interior is tastefully decorated, combining classic elements with modern touches. The common areas, such as the lobby and lounge, are inviting and provide a comfortable space to relax after a day of sightseeing. The staff at the Anglo American Hotel deserves special praise. From the moment I arrived, they were friendly, professional, and attentive. They were always ready to assist with any queries or requests I had, and their local knowledge and recommendations were invaluable in helping me navigate the city and discover hidden gems. My room at the hotel was spacious and well-appointed. The bed was comfortable, and the room amenities, including a flat-screen TV and minibar, met my expectations. The cleanliness and tidiness of the room were maintained throughout my stay, thanks to the diligent housekeeping staff. While the hotel does not have an on-site restaurant, it does offer a delicious breakfast buffet each morning. The breakfast spread was varied and catered to different tastes and dietary preferences. I particularly enjoyed the freshly baked pastries and the selection of local cheeses and cured meats. One minor drawback was the absence of a fitness center or spa facilities within the hotel. However, the staff was helpful in providing information about nearby fitness centers and wellness options, ensuring that guests have access to these amenities if desired. In summary, my stay at the Anglo American Hotel Florence was a delightful experience. The prime location, attentive staff, and comfortable accommodations contributed to a memorable visit to this beautiful city. While the absence of certain amenities was a minor drawback, it did not significantly impact my overall satisfaction with the hotel. I would recommend the Anglo American Hotel to travelers seeking a centrally located, well-appointed hotel with a charming ambiance in Florence.

The location is relatively remote and not a major scenic spot, but the breakfast and rooms are great. It is by the river and is conveniently located near the riverside attractions.