4-Starhotels in Riyad

Arrived at the hotel late, i found my room ready! The room is clean, the staff are friendly and I loved the room design. Good choice for families.

Good and quiet hotel, has good and various breakfast and good internet. The only point that the hotel must fix the parking barrier, it doesn’t work by the card, therefore, you have to wait few minutes till the noticed you through the CCTV camera.

Het ontbijt was uitgebreid en de kamer was groot en netjes. Eigenlijk hier elke keer als ik kom. Er zijn banken en tafels.

Very nice hotel we enjoyed the lobby area the interior was amazing, we booked a room without view and they apgrade us to an amazing view i want to thanks Mr Mohammed he was very nice and professional, the staff is friendly and nice and about the room the furniture was new and clean, the bed is very comfortable overall we enjoyed everything thank you 👍🏼

I have no words to describe how good this hotel is Itreally feels like a five star hotel I am a retired physician and I am from Honolulu Hawaii so know hotels. and traveling through Scandinavia in much of the rest Europe and the UK of the last four years I’ve stayed in more than two dozen four star hotels.  And this one is easily is in the top 10% The service is the best of any hotel I’ve ever been in. from the reception desk to the restaurant staff, to the cheerful people who efficiently run the coffee shop in the lobby etc. The buffet is beyond belief and à la cart menu is extensive and available late into the night  i’ve been to several well-known Middle Eastern restaurants in London in Oxford UK the buffet here is better than any of them The end hotel has the grandest lobby of all two dozen that I’ve seen for the last four years And the location cannot be beat I intended to only stay four days, but extended to three times that one reason was, I wanted to try all the dishes in the buffet at least twice. I was planning to try some of the recommended restaurants in town, but decided that it is unlikely that there will be any better than the this hotels restaurant. I was trying hard to think of anything negative to say just to show some balance, but I cannot think of anything This is the place to stay if you are in Riyadh

Disappointing experience with serious service issues, partially salvaged by the duty manager. My stay at JW Marriott Riyadh started off very poorly. I arrived at 3 a.m., and check-in was disappointing — no welcome drink, no upgrade, and none of my pre-arrival requests were met. My room was small, not on a high floor, and the “genius suite” was misleading: the bathtub’s view is blocked by fixed blinds. On top of that, someone was smoking on a non-smoking floor, which made me feel unwell, and reception offered no real solution. Concierge service was equally frustrating. I had arranged a driver for a trip to the Edge of the World, but I received conflicting information and was quoted a price three times the market rate. When I raised the issue with the concierge, he promised to resolve it and never got back to me. Complaints at reception and with concierge went completely unaddressed, forcing me to escalate directly to the duty manager. Thankfully, the duty manager intervened and salvaged my stay — upgrading me to a penthouse suite for a few hours and offering a complimentary dinner. While his support was excellent, it shouldn’t have taken escalating multiple complaints to get any resolution. Overall, the hotel itself is luxurious, but inconsistent service at reception and concierge, misleading room descriptions, and poor handling of complaints make this a risky experience.

I stayed for two nights at Nova Rotana Hotel in Riyadh, and overall, it was an excellent experience. The King room was clean and comfortable. Reception staff were very professional and fast, and they kindly gave us the room earlier than the official check-in time. The location is outstanding — in the quiet and convenient Al Olaya area. Services like cleanliness, internet, and hospitality were excellent. Breakfast was good and standard. A couple of minor notes: the A/C was a bit loud even at the lowest fan setting, and the gym/spa/pool hours for women were limited (morning 8–10 AM, and evening 8–10 PM). A bit more flexibility would be appreciated. Overall, I highly recommend the hotel for its great value and prime location.

Kind staff and good location. Clean. Everything is good except uncomfortable pillow.

Everything is great about this hotel. Cleanliness, staff very helpful, food was good. Maybe a lower mark on its location.

موقع الفندق ممتاز لقربه من مستشفى الملك فيصل التخصصى. بالنسبة للغرف كانت واسعه ومريحة ولكن بالنسبة للاثاث يحتاج الى تغيير لانها قديمة لان دولاب الملابس الباب لا يقفل وايضا ادراج التسريحة مكسرة.