4-Starhotels in Hakuba

"I stayed in this hotel during snowboarding. The staffs were friendly, helpful, and professional. The breakfast was delightful and the dinner was great. I appreciated the ski and snowboard rental service. The room was very impressive."

"Dear Mr. Nakamura, I would like to take a moment to commend your front desk staff member, AWO, for her excellent service during our stay at Courtyard Marriott Hakuba. From check-in to check-out, she was consistently helpful and professional. In particular, she assisted us with booking a bus and later arranging a taxi, always handling our requests with efficiency and a warm attitude. Her support made our stay smooth and enjoyable. Please kindly pass on my appreciation to AWO. Thank you and your team for the wonderful hospitality."

"Excellent from the start to the end, spacious room with private bath n toilet. Good location n has restaurant n convenience store within walking distance. Recpetionist was especially helpful. Has a small cafe attached to the accomodation."

"What an awesome experience! The hotel offered exemplary service before we even arrived. Due to special travel arrangements, we arrived late and the staff quick to arrange an in-room bento dinner for us before our arrival. When we got there, we were immediately blown away by the gorgeousness of the hotel. Despite its age, everything was very clean and polished. I can see that great care had been taken to upkeep the hotel and it’s premises, which are extraordinarily beautiful. We couldn’t resist taking pictures even after check-out, and it took us an hour to finally reluctantly leave. Words cannot actually do the place justice, you must visit there yourself. We were very impressed with how delicious the food was, and the attention to detail, including the placement of the food, the coordination of food color. My mouth is still watering as I recall how delicious it was. I had 10 helpings of their prime rib one day. Besides, I had a dietary restriction and the staff were really careful with that, to the extent of reminding me what dishes not to eat everyday at their breakfast and dinner buffet. In addition to excellent food and service, the hotel went out of its way to be very eco-friendly. For every day that we did not need our room to be tidied, we earned points, which can be traded in for ice cream or other goodies. Finally, the staff spoke perfect English. This is rare indeed, and it made everything so much easier and so much more enjoyable. Thanks for the experience!"

"雪季價格挺貴的。大床房5000+，加梳化床是加300多。這個酒店標的是四星，但是用谷歌搜尋標註的是三星。不是日本本地人經營，衞生環境真的很一般，大浴場地上粘粘的，泡池裡有漂浮的頭髮，毛巾被扔的到處都是。房間用的地毯，但是吸塵不徹底，粉塵過敏還得戴着口罩，打開凈化器才能舒服點。早餐全是歐式的，沒有一點日式湯之類的，冷食為主。本來想用烘乾機的，結果一進去滿地襪子，烘乾機裏都是黑毛。接站那天也是承諾15分鐘到，結果等了30分鐘，再次打電話才説，路上有其他事耽誤了。不推薦，如果想來白馬建議定其他酒店。"

"Nice experience. Just a dream house which near the nature. Self check-in with clear guidance. Please enjoy the star night too. 美好的體驗。 一棟貼近自然的夢幻之家。 自助入住流程清晰明瞭。 也請盡情享受星夜之美。"

"We had an absolutely wonderful stay at this property! It truly exceeded all our expectations and provided the perfect setting for our family getaway. From the moment we arrived, the caretaker's service was truly exceptional. They were incredibly welcoming, attentive, and made sure we had everything we needed throughout our stay. Their warmth and professionalism made a huge difference. The house itself was spotlessly clean and very well-maintained. It was clear that great care is taken to ensure the comfort and hygiene of the guests. As a whole-house rental with three spacious bedrooms, it was perfectly suited for our family. There was plenty of room for everyone to relax comfortably. One of the major conveniences was the fully equipped kitchen. It had every single cooking utensil and appliance we could possibly need, which made preparing meals for the family easy and enjoyable."

"Check-in and check-out times are really outrageous at this hotel. For what you are paying, I believe, is mainly the hot springs, easy ski rentals (extra fee) and depends if you choose their food or not, but the breakfast is very short time. The rooms look and are very cheap. Their pillows feel like worthy of $10 value. The bathroom area is not dimmable. The check-out time is at 10am unless you pay 2000yen per hour haha for longer time. Breakfast is only until 9:30am haha. I won’t say more but this was worth of a review."