3-Starhotels in Horry County

Fire alarm went off around 230am. The intercom was saying evacuate. My family took stairs to evacuate but It was a false alarm, scared my 7 year old so bad because he thought it was a fire because we had a bad house fire in the past. I could not get back to sleep. No apologies at checkout

Didn't care about the bathroom no lock on the door, and with small kids the bathroom sick is much to high.... but the rooms were nice

The temperature controlled two rooms which was very uncomfortable and inconvenient. The unit made very loud noises at 2:00 am and would not shut off. I had to turn the power off at the source to turn the unit off to allow me to sleep in peace. The following morning went to the manager and was told he couldn’t switch my room because the hotel was sold out. That same afternoon I contacted the manager again to advise the unit was making the LOUD noise again and the room was very cold. This time he changed the room. In the new room experienced the same issue. I unit controlled both rooms making my room temperature 63 which was very uncomfortable, I had to tumors on the oven to warm the room to a comfortable temperature. This trip was very stressful and the manager didn’t try to accommodate until I threatened to call corporate. Poor customer service and bad heating/cooling set up. This needs to be fixed because everyone was complaining about the temperature in their rooms. I won’t return here again.

I was pleasantly surprised at how beautiful this 3 bd 2 bath condo was. Maintenance and housekeeping were very responsive when we needed new batteries for the smoke detector and a trash pickup. I took away one star because I felt like the shower floor wasn’t cleaned to my satisfaction and there wasn’t anywhere to place soap and shampoo inside the shower. Overall it was a very pleasant experience.

Supposed undergoing renovations??...but its a real boomers trailer park paradise! Old building descent rooms alot of rusted worn features and old goodwill furniture. The on site tiki bar is OK, but just bring your own choice of spirts. Over priced beverages. Pools are kept well outdoor patios are decent. But be Cautious on the price you pay for the season! Not worth it on high end stay pricing. The bar and grill next door at the Blockade is ideal for breakfast lunch, good atmosphere small scence. Also be sure you have the EXTRA 20.00$ FEE FOR PARKING!!! Nothing on trips .dotcom says anything about additional fees to what you pre-paid for. Being hot with hidden fees is a no return policy for many. Beware Enjoy the beach but dont be anxious for at least 4 star quality.. 3 max!

today my id was expired and I had already booked my room for next night. my boyfriend was kicked out of my room with less than an hours notice and locked out of room, with not even all of our belongings while I was at work!!! no one at this hotel had the decency to inform me of their decision that they wouldn't except my expired ID and I needed to leave ASAP. and I had to get my refund from 3rd party sales Trips.com which said this booking would not be offering any refunds!! still waiting to hear back from them on refund!I will never go back there and would never recommend them to anyone after the rude people I had to deal with today!!!

My check in person was nice and helpful but the other lady on other side of desk was really loud and kept yelling the same thing over and over made it hard to hear anything. The things she was yelling were not appropriate. Rest of the staff I come across during stay were exceptional. Room needed some work not fully cleaned. One of my members said it felt like something was crawling onbthem and biting them in the bed. Under night stand and parts of floor was dirty, hair clogged in drain .Light switch in bathroom was broken. But location is great. Amenities were great.

Amazing place to stay!! If you visit the area you must stay here

Thanks for a great experience, we on the ocean, I know I heard people complain about it being wet in the elevator but they had workers cleaning every sec, and see people with wet feet just dragging it back.. thanks for the great customer service, I’ll book again next year 😎 front desk 😎 security 😎 cleaners 😎 everyone ☺️ thanks yall