3-Starhotels in Ella

This was my first time in this city and my stay here was amazing. It was incredibly peaceful and quiet, offering a full immersion in nature that you can't find in big cities. The atmosphere and accommodation were very private. The owners provided excellent service, making me feel like family. The rooms were large and spacious, not at all intimidating. On my arrival, I requested to try on traditional Sri Lankan clothing, and the accommodation provided it for me. I was extremely impressed.

Very good place to stay with awesome views. The staff took great care off us. Only downside to gaving good views the location is quite far from the city centre. So pick me and uber drivers won't take any rides since the app prices are way cheaper so no choice but to pay tourist fares. Room as an electric fan but AC would have been nice.

Great hotel, with unbeatable view of Ella rock on the balcony. However the room did not have universal plug sockets, the hotel provided a hairdryer but did not fit the plug socket. It is also very difficult to get to with suitcases. Fine if you’re backpacking, but carrying suitcases up the massive hill is very difficult. Perhaps the hotel should look into purchasing their own tuktuk to ferry customers up and down the hill. Not everyone is a backpacker!

The place is great the staff are friendly . Breakfast was hot and time upon request thank you for hospitality. My issue is : I had to repay cash my staying , knowing im already prepaid it online . Now i have refund request ongoing, hoping it will closed soon . My whole trip schedule changed and plan due to my current budget .

This is the fifth hotel we have settled in Sri Lanka and, frankly, the best. A nice smell of fresh tree, clean, pleasant rooms, high ceilings and good air conditioning. And the main thing is blankets, not all hotels have blankets. We were met very welcoming, treated with coconuts. The only minus in this hotel is the hearing of neighbors. Very thin walls and at night are particularly uncomfortable, especially if neighbors lie late to sleep. The breakfast was very delicious and we were offered to try a delicious traditional breakfast from acute coconut straw with vegetables - very delicious. And here is a good coffee and very delicious ginger tea. I will definitely return to this hotel, it turned out to be a great addition to our visit to Ella.

We hebben een fijn verblijf gehad bij dit hotel. De ligging is top, het ontbijt is goed en de medewerkers zijn erg vriendelijk. Enige nadeel is dat het erg gehorig is in het hotel, waardoor je de buren kan horen douchen en je hierdoor vroeg in de ochtend al wakker wordt.

Отель подойдёт тем, кто планирует целыми дня отсутствовать, посещая достопримечательности Эллы и возвращаясь сразу ложиться спать. Я брал обычный номер (кровать, небольшой «стол», стул, тумбочка, душ/туалет. Для меня комната очень маленькая и в кровать я не вмещался (рост 190см). Но мне очень понравилось гостеприимство хозяина отеля и его друга, они очень дружелюбные и старались создать максимальный комфорт! Есть просторная веранда на первом этаже, где можно скоротать вечер или поработать в ноутбуке. Завтраки вкусные и сбалансированные, что мне тоже очень понравилось, также несколько раз ужинал здесь же - всё понравилось, вкусно!

**”An Outstanding Stay at Alta Vista – Highly Recommended!”**   We had an **absolutely wonderful** experience at Alta Vista, thanks to the **exceptional hospitality** of **Nandan and his team**. The **spacious, well-equipped rooms** (with both fans and AC) provided a **comfortable and relaxing retreat**.   The **breakfast was a highlight** – a **delicious, wide spread** that set the perfect tone for our days. The **prime location** was unbeatable – just a **2-minute walk to the main city center**, with easy access to **trending restaurants and vibrant spots**.   What truly made our stay special was the **attentive service and warm atmosphere**. **Great food, fantastic service, and genuinely caring staff** – we couldn’t have asked for more!   **Highly recommend** Alta Vista for travelers seeking **comfort, convenience, and genuine hospitality**. **Thank you for a memorable stay One thing which can make more effective is WhatsApp service. WhatsApp will speed up things. Service was prompt if you have a Srilanka number over phone call.

Keeping in mind this is a 3 star hotel, the positives are the rooms are big with a balcony looking out at amazing views (ours anyway), and the pool is clean and quite big also with amazing views and a concrete elephant water feature!!! The location of the hotel is pretty good too - far enough from other properties to be quiet but close enough to Ella main drag that you can walk in 10-15 minutes or pay a tuk tuk driver double the rate of Colombo to get to and from. The big negative for us was that despite being told upon checking in that the room would be cleaned every day, it was not. And I was told the reason why was that we didn’t hand in our key for it to be done - which seems bizarre after staying in hotels for decades and not being told to or having to hand in a key in order to get a standard daily room clean. The insinuation that it was our fault for not handing in a key (not that we were told to do so on checking in) was extremely irritating. Food was ok but overpriced so we ate elsewhere (lots of options). There were lots of little things in the rooms that could be easily addressed to make them nicer - definitely not having ripped old bath towels, and removing an empty TV bracket from the wall (like a TV used to be there but not anymore - or was it just our room, who knows). All these little things add up to I really think the room rate is too high - but we are here in the high season so maybe that’s just the going rate.

We stay here for 3 nights and it was a lovely experience! The rooms were clean and tidy, we got fresh towels each day and new bottles of water! They were happy to tidy the room each day which was the first time we had this on our whole journey in Sri Lanka so was a lovely extra touch for us but we were happy with just new towels and water! They are currently renovating downstairs to build a restaurant so we were a little confused when we first arrived but this did not take away from the experience of the hotel, the staff were super friendly and accommodating! The hotel is in the perfect location on the main road through Ella with bars, restaurants and shops everywhere! With the train station a short 5 min walk everything is accessible. We would 100% recommend to stay here for your trip to Ella