3-Starhotels in Venetië

Het hotel is perfect gelegen, in de boog van het San Marcoplein. Schoon en gezellig. Alles is nieuw. Jammer dat er geen haakjes voor bovenkleding zijn, we moesten ze aan de deurklink hangen. Het is onduidelijk waarom ze niet voor zo'n kleinigheidje hebben gezorgd. We verbleven er 3 nachten, maar de handdoeken werden niet verschoond. Ze vouwen ze gewoon weer op. Goed ontbijt, maar vieze koffie. En

We had a great experience staying at this hotel! Although it's rated as a three-star property, keep in mind that it’s three stars in Venice—which is definitely not the same as a three-star elsewhere. The charm and quality here exceeded our expectations. You won’t find a lot of reviews about this hotel, but I did come across a YouTube vlog by a mother who shared her family stay here. She said it was a really good choice—and she turned out to be absolutely right! We booked a Prestige Room with Canal View and specifically requested Room 101, which we saw on TikTok or YouTube (can't recall exactly where). The photos already impressed us, but the reality was even better. The ceiling was much higher than expected, which gave the room a beautiful, airy feel. The hotel still shows older pictures online, with an outdated TV, but we were happy to find a newer TV already installed. The amenities were excellent—truly some of the best I’ve experienced in a hotel of this category. Breakfast was on the smaller side, but absolutely sufficient. The cakes and pastries were quite decent, and having them in such a beautiful, old-style interior made it feel like we were stepping back in time—in the best way possible. A huge shoutout to the staff, who were all genuinely kind and accommodating. We felt their hospitality in even the smallest gestures, and it was very much appreciated. Lastly, the location is unbeatable—just a short walk from the Rialto Bridge, close to everything. Being so near the heart of Venice made it easy to go out and explore, then return to rest and recharge. It's also conveniently close to shopping areas, which is a nice bonus. All in all, this hotel was a hidden gem. If you're looking for a stay that combines charm, comfort, location, and authentic Venetian vibes, this is a fantastic choice. That mother on YouTube was right—it really is a great choice!

The hotel reception blamed Trip.com, saying they should not and cannot charge the city tax, and then asked me to pay again. Overall, I had a good experience at the hotel, but the reception staff need better training. When I checked out, the receptionist asked me to pay the city tax. I told her that my booking clearly included the city tax, but she kept insisting that what I had prepaid did not cover it. At that moment, I couldn’t find the booking receipt in my email, so I couldn’t show her proof right away. Because she kept saying I was wrong, my teenage son started to believe her and argued with me, saying, “If she asks for it, just pay, it’s only €14.” This was upsetting, not because of the money, but because it set the wrong example for my son. In the end, I paid the €14 again and then took about 10 minutes to search through my email. When I finally found the booking receipt, I went back to show it to her — proving that I was right and the city tax had already been included. At that point, she asked someone else for help (possibly a manager), and instead of apologizing, they blamed Trip.com, saying I should ask the agent for a refund. I later contacted Trip.com, and they processed the refund without any issues. I’ve used Trip.com many times before, and I’ve never had a problem like this. The real issue here is not the money but the lack of professionalism at the hotel reception.

シンプルだけどきれいなホテル。スタッフも親切。駅から近く、リアルト橋から徒歩20分で、観光しやすかった。 チェックイン前に荷物を預けることができたが、受付の横に置いておくだけなので、盗まれるのではと少し怖かったが、大丈夫だった。 部屋の中には、十分な広さのシャワー室、テレビ、冷蔵庫、貴重品ボックス、ケトル、コーヒーや紅茶があった。 チェックアウトは鍵を部屋の机に置いておくだけなので楽だった。

The bus driver who picked us up in the evening was incredibly rude; I wouldn't even give him one star for service. We'd pre-booked the shuttle service and had already been charged online, with the order showing as confirmed. However, for some reason, we couldn't access the bus ticket page – it kept showing an error. Perhaps it was because we were using a German SIM card, or maybe there was an issue with the hotel's website (we tried again after leaving the hotel the next day, and it worked fine). But at the time, the bus driver was really difficult, you know? We tried repeatedly to explain and show him the order confirmation page, but he just said it wasn't his fault, that he didn't care about our reasons, and he only looked at the ticket page. His impatient tone and glare would have made anyone lose their cool. So, my husband got into an argument with him. I tried to de-escalate, telling him I understood it was his job and not his fault, but before I could finish, he pointed his finger at my nose, stared me down, and loudly declared, 'Yes, madam, it's all your fault!' Then he got back into the driver's seat and started muttering to himself in Italian, but in a way that sounded insulting. At that point, I lost it too. We flew all the way to Milan and took a train to Venice specifically not to deal with such attitudes. Can't there be special treatment for special circumstances? I believe such people are rare, but this one incident definitely ruined our vacation to some extent. The bus driver who dropped us off in the morning was excellent. Faced with the same issue, he let us on the bus and even said that these things sometimes happen, proving how different people can be. Now, about the hotel: it's about a 20-minute walk from the train station, so it would be more suitable if you're driving. The internal facilities are decent; the well-equipped kitchen was my favorite part. However, one toilet wouldn't flush, the shower temperature fluctuated between hot and cold, and the soundproofing was poor, likely due to it being a wooden building. The hotel has a pool, an internal shop, and a restaurant. The surroundings are quite isolated, with nothing to do nearby besides farmland and residential areas. The front desk staff provided excellent service.

We’ve stayed in many hotels and apartments around the world, from tiny rooms to beautiful villas, and this was honestly our first experience like this. We arrived around 2:30 PM, right after check-in time. There is no elevator, but that’s completely understandable for an old Venetian building. We carried our luggage to the third floor, and while my wife was speaking with the host, we suddenly found out that the bathroom was shared with another room. This was a huge surprise for us because on Trip.com the booking clearly mentioned private facilities in the room and a shower. Only later did we realize that the bathroom was actually outside the room and shared between two rooms, with separate keys for the wooden bathroom door. The bathroom itself was clean and decent, but for us this completely changed the experience. We have never stayed in a place with a shared bathroom before, and finding this out only at check-in was very disappointing. Another frustrating point was the check-out policy. Check-out was at 10:00 AM, which we already knew from the booking, but honestly this was only the second time in my life I’ve seen such an early check-out time — and I’ve probably booked more than 200 hotels. I think the only earlier one I ever had was 9:30 AM. I genuinely do not understand why there needs to be a 4-hour gap between check-out and check-in for cleaning a room that does not even have a private bathroom. On top of that, the host said it was impossible to leave luggage after check-out because she had “negative experiences” before. So after an already disappointing stay, this just added another layer of inconvenience. Other downsides: * terrible pillows — sleeping felt like your head was at a 90-degree angle; * extremely poor sound insulation, you can hear literally every movement from other guests; * in the shower there was nothing except hand soap near the sink — no shampoo, no conditioner, no basic amenities. Positive points: * very good location; * the room itself was clean; * coffee was available in the room. Unfortunately, the bathroom situation completely overshadowed all the positives for us. Because of that, I would rate this place 2/5.

Отличное расположение отеля. Наличие террасы делает его ещё привлекательнее. В самом отеле чисто и уютно.

Located conveniently at a water ferry stop so you don’t have to haul your luggage too far. No stairs in the hotel so that’s a bit of a struggle. Our room over looked the water which was very pretty. Breakfast was pretty good. You don’t get a choice they just bring you what they offer. Hotel and room are dated but I think that just gave it some character

We arrived at the most expensive hotel (AU$1600 for 3nts, 2 adults) we had ever stayed at, there was no lift to our room on the 1st floor. I struggled to carry 2 suitcases with no assistance from the gentleman in reception up to the 1st-floor room. This would be very difficult if we were older & unable to carry our cases. The wi-fi didn't work in the bedrooms only in the public areas - even though we were told it would. The bedroom had multiple squashed mosquitos on the walls next to the bed. The lace curtain had a couple of cigarette burns on it. The bedcover had a cigarette burn on it. The telephone handset cable was not connected to the .telephone - I tried to fix it but it wouldn't stay in the socket. The safe was not working. The instructions to use the safe were so old & worn out you couldn't read them. The shower wouldn't work properly, so I had to call the person in reception to assist us in getting it working. You had to get out of the shower cubicle to retrieve shower gel/shampoo/soap. There was nowhere in the shower to put these items. There was no room in the shower at all. I moved the stool in the bathroom to put my shower gel on it & two legs fell off the stool. The toilet roll holder wouldn't hold the toilet roll and it kept falling off. The bathroom bin was broken and filthy The breakfast ran until 10 am, the bread ran out & was not replaced & this was before 9 am. I am a travel agent & book many guests to stay in cities around the world including Venice I was upset that this hotel was an extremely poor standard and felt like it ruined the end of my beautiful holiday in Italy. We would be extremely grateful if you could offer us a credit for our next hotel booking with trip.com, we are in the process of booking our November Asia tour. Kindest regards

Gelegen in een heerlijk rustiger deel van Venetië met veel plekken om te eten/bars etc. Handig voor de waterbus die net buiten is voor uitstapjes naar Murano en Burano. Personeel was vriendelijk genoeg en behulpzaam. Geen liften en niemand om u te helpen uw bagage naar uw kamer te brengen. Houd daar dus rekening mee als je een grote bagage hebt. Dat was voor ons geen probleem, omdat we altijd licht reizen. Het ontbijt was erg basic en werd geserveerd in een kleine entree naar de eetkamer. Een beetje krap om koffie en eten te krijgen, erg druk. We verbleven half oktober en de kamer was nog steeds erg warm. De airconditioning werkte niet zo goed, maar het was draaglijk, maar ik kan me voorstellen dat het in de zomer erg warm zou zijn. En als je het raam openzet, zijn er in Venetië veel meer muggen dan in de jungle van Borneo! Neem dus je insectenwerend middel mee. Dat deed ik niet, dus ik zat onder de beten. Redelijk geprijsd, dus oké voor een korte trip. Mijn 4e keer in Venetië, het is altijd magisch, het maakt alles goed!