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Geplaats op24 mei 2026
Guest User
Doesn’t meet Belmond expectations.
1. Food is average, the same we had in a small village, change a chef, not tasty at all.
2. On a breakfast waiters ALWAYS bring fruits and after 5 min asking if I need them. Why on earth I should eat fruits in 5 min? And why do you need it? Quality and variety of breakfast is not nice — all days we had not fresh blueberries. In my home country I have blueberries from Peru and it’s fresher. How it is possible?
3. Welcome is not in Belmond style: no champagne or good chocolate.
4. One day we asked to clean the room before 12, they did, we came and I was sure we are alone in the room. When I was naked I saw a gardener in our private terrace. He also saw me. How it’s possible he entered our terrace when I was in the room????? With no bell and knocking????
5. Alpacas feeding is also trash: all people from hotel come, you will never get nice pictures like on instagram. Why you don’t make it by appointment? We had a lot of experiences with animals in different countries , this one is the worst.
6. Stuff is not well trained, communication is super artificial.
Place is beautiful, but that’s it. Worst Belmond we have been to. Ask Monasterio Belmond about good experience and top notch service.
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Prijs per nacht vanaf:HK$ 6.132
Geplaats op10 jun 2025
Anonieme gebruiker
The lodge is clean with friendly staff. Water pressure is a little weak but overall it's a nice and comfortable stay.
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Prijs per nacht vanaf:HK$ 2.130
Geplaats op17 feb 2024
Yarden Jordi
The hotel is amazing!!! It’s little far away from the city, but is worth it! We really enjoyed! And we really recommend it.
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Prijs per nacht vanaf:HK$ 1.585
Geplaats op19 dec 2025
Diplomatisch
Really beautiful hotel. Very relaxing. Lots activities
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Prijs per nacht vanaf:HK$ 3.502
Geplaats op29 jul 2026|Deluxe Two Double Room with Garden View
KENJO OOur stay at Sumaq Machu Picchu Hotel was excellent. The hotel is new, well maintained, and is an ideal place to enjoy a comfortable rest before visiting Machu Picchu.
The service was warm and attentive from the moment we arrived. A staff member was waiting for us at the train station and assisted with our luggage both to the hotel and back to the station upon departure. Our room was comfortable, and the bed provided a much-needed good night’s sleep.
The hotel is also conveniently located within a short walk of the bus departure point for Machu Picchu. Everything was clearly explained during check-in, while the check-out process was equally smooth and well organised.
Overall, Sumaq Machu Picchu Hotel offers excellent service, comfortable accommodation, and a convenient location. We would highly recommend it to anyone seeking a relaxing stay before visiting Machu Picchu.
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Prijs per nacht vanaf:HK$ 5.357
Geplaats op19 apr 2026
Gastgebruiker
四星级水准,点赞。房间宽敞整洁。早饭好吃。Excellent stay with clean rooms, comfortable bed, friendly staff, smooth check-in, good breakfast, quiet environment, reliable WiFi, convenient location, great value, would gladly return again in future visits for sure.
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Prijs per nacht vanaf:HK$ 1.379
Geplaats op28 dec 2023
hkJerry
Nice breakfast. But the front desk charges extra us $8 for service fees.
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Prijs per nacht vanaf:HK$ 690
Geplaats op17 apr 2025
Gastgebruiker
Overall a nice stay however we arrived late and there was nobody in the check in area. Took us a long time to check in as we had to wait in the dark
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Prijs per nacht vanaf:HK$ 505
Geplaats op15 jan 2025
Gastgebruiker
The host was very helpful good location would recommend the hotel
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Prijs per nacht vanaf:HK$ 371
Geplaats op8 jul 2025
Gastgebruiker
マチュピチュの駅からも歩いてすぐで食事買い物にも便が良い。外の喧騒とは異なりホテルのホールに入った時から落ち着いた感じで安心できる。チェックインもスムーズ、食事の案内なども分かりやすく短時間にしっかりと必要な事を伝えてくれて、慣れた感じの印象で安心できる。部屋も清潔で十分な備品もあり快適。次にマチュピチュに来る時にも必ずこのホテルを予約すると思う。
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Prijs per nacht vanaf:HK$ 1.491