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5 star

Citadines Fusionopolis Singapore
4.4/548 Beoordelingen

Citadines Fusionopolis Singapore

Queenstown Singapore|2.66km van Charming Garden
Was asked to filled up an pre arrival form before checking, and asked for ETA but when arrived at th hotel, room wasn’t ready, need to wait for 2hr. My question is then why is th pre arrival form for? Next, after go out to purchase some item when we arrived back to th hotel room still not ready, look like this hotel dose not expedite room for guest that have alrdy arrived. After waiting for so long we expect th room should be in tip top conditions. But to our horror, th room is filthy. 1) carpet not vacume properly ( leftover food crumb from previous guest) 2) sink with oil stain 3) floor with footprints 4) amenties not top up properly 5) Kitchen equipment not fully equipped as shown on th website 6) bedsheet is stain Their “kitchen cloth” is actually napkin. As th napkin are not able to absorb water so we call reception for additional “kitchen cloth” an housekeeping malay lady RA send in th “kitchen cloth after 20-25min later without wearing a MASK. Also, we notice an engineering staff pull his mask down while taking lift with us. You call urself an SGCLEAN hotel whereby all your staff don’t follow th law set by SG GOV. When ask for bathrobe ur front office staff do not even know of th hotel provide bathrobe or not, he replied “i will check w housekeeping” and get back to u. Perhaps this front office guy is busying chitchating with th security and forgotten about our request as no bathrobe or any follow up call was made. Re-wind back to check in process, this darren guy help us store our bags in don which where when give back th bag to us, out bag is filled w dust. And he store one of my bag in th small fridge up-side down and all my food item spilled out. As for th checkout process this malay guy collected our key card never made any acknowledgment or what so ever and talk on th phone we doesn’t even know is th check out being process or what. This is th worst experience i had in Ascott group. I stayed before at raffle place i find it memorable that why would wan to spend another experience in Ascott group however a great disappointment and feel unhygienic. I will inform MOH to do further investigation.
Conrad Singapore Orchard
4.6/5123 Beoordelingen

Conrad Singapore Orchard

Orchard Road Singapore|2.75km van Charming Garden
Greetings esteemed reviewers, it is with great dismay that I pen this review to share my recent experience at the Conrad Orchard Singapore which was well below expectation. This isn't my first time to stay here. In a previous review, I had bestowed upon the hotel a rating of four stars and had made mention of the General Manager's name, Oscar Postma, as a mild critique of their performance. My stay had been quite wonderful, albeit marred by their proclivity towards complacency in providing minor special requests. However, I found myself the subject of ill-treatment at the hands of the hotel's personnel. Their behavior was nothing short of bullying, as they proceeded to pursue punitive measures against my top-tier membership in their esteemed chain of hotels, ultimately resulting in its suspension. The road to reinstatement was replete with challenges, and I was disconcerted by their unseemly conduct, which seemed to be directed towards punishing me for my candid review. It is my duty to warn other fellow reviewers that these individuals are not to be mistaken for gentlemen of standing and refinement, but rather, they utilize tactics that are more in line with the mindset of a thug, targeting those who dare to voice their concerns. Any potential guest at the Conrad Orchard Singapore should be prepared to navigate such hostility. In summation, I find the behavior of the hotel's personnel to be wholly unacceptable, and I would caution any prospective guests to prepare themselves accordingly. It is my sincere hope that this review serves as a warning to all who might consider a stay at this establishment.

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lyf one-north Singapore
4.5/5428 Beoordelingen
Queenstown
Stayed at the end of Nov/early Dec 2022 for 6 nights Pros: -building is very instagrammable, they even have photo icons on the ground to guide you where to stand to take photos. -check in process was easy and smooth -they have coffee machine at lobby area and lots of places to sit and lounge -swimming pool on lvl 2 with towels you can grab yourself there. -there is a shared communal kitchen with microwave/dishwasher and fridge but you have to label the products you buy yourself or else if the product is expired or doesn't have a label they chuck it away. -rooftop area on lvl 8 where you can get a view of the surrounding areas. -overall lots of outdoor spaces to sit. -there are areas to bbq if you want but you need to hire it like those portable bbqs -on lvl 1 in a different building but connected there is laundry that costs $6 for 15kg wash that cycles for 30 minutes and the dryer cost $6 as well for 1 hour dry cycle. -room itself is 13sqm but it doesn't feel that small as it looks on paper i think in part due to the very high ceilings above the bed so you don't feel so cramped and gives that sense of space. pretty clever designed room. -room feels new, i mean it did only open in April 2022. -bed and pillow are fairly comfortable not too bad. Initially it feels comfortable but over the days it was okay only and the bed was ok kind of like stiff foam that has some give but a little firm. There is space underneath the bed to store luggage. -plugs on either side of bed as well as usb slots. -water kettle is provided in the room as well as cutlery in the room. -fridge is shared and located outside in each corridor. -there is a desk with plug and ethernet port. -there is also a tv with only local channels. -sink is outside the bathroom area on the wall but it does have liquid hand soap and a big round mirror with good lighting. -jug is provided and you can refill it yourself outside your corridor. each level has a water dispenser refill station which provides clean filtered distilled water in both hot and cold temperatures. There is also a shared microwave and paper towels in each level of the building. -lots of nooks and crannies in the room for example next to the door you can put things on a small recessed wall shelf and there is another cupboard you can put shoes or sandals etc. -hairdryer is provided. -toilet and shower are glass separated -they provide 2 toilet papers and 2 hand towels and 2 body towels. -shower is amazing, rain and hand held shower head with plenty of strong hot water pressure and hot water that lasts. -collapsable laundry basket is provided in the room. -electronic curtain shade on the windows and the windows are big round ship-like glass. -hanger coats that you can hang your clothes and towels are provided in the room. -there is also a reading lamp and racks above the desk to put stuff which was nice. -tissue box is provided. -mrt entrance is directly across the road from the hotel. -wifi spee
Mercure Singapore on Stevens
4.3/5667 Beoordelingen
Orchard Road
Situated away from the busy streets of Singapore, Mercure on Stevens offers a comfortable stay with all the basic necessities you need. Comfortable bed and pillows, extensive choices for buffet breakfast, a convenience store nearby and MRT, this hotel will surely make your stay worthwhile in SG. I really recommend this hotel to travelers who prefer peace and quiet.
voco Orchard Singapore, an IHG Hotel
4.3/5240 Beoordelingen
Orchard Road
great and clean facilities, staff response time to request was excellent throughout the facilities, a special mentioned to Ali and Josephine of Club Level for their attentiveness. Will come back again but of course without the swift-mania that cause the price to spike to unreasonable levels.
Novotel Singapore on Stevens
4.2/5266 Beoordelingen
Orchard Road
This is actually my 2nd time staying in this hotel, very clean and nice! The hotel is near the bustling road of orchard so can just take a walk down! The staff were very friendly and nice, the check in process took less than 10mins! Very efficient and fast, didnt have to wait at all! The room was very nice and clean, would definitely come back again! ;)
Park Avenue Rochester
4.3/5722 Beoordelingen
Queenstown
Love it! Only few things that me and my partner don’t really like - shower takes a while to get hot - aircon somehow is still freezing even though we turn it off - TV isn’t a smart TV - downstairs restaurant isn’t very clean when we were there (Cali) Everything else is pretty good! - service is great, Recep is really kind and sweet - room was really cozy - bed was so comfy - room is big enough for us!
Citadines Connect Rochester Singapore
4.5/5284 Beoordelingen
Queenstown
Did an overnight stay in a room at the garden level. The hotel was basically new, hence there was nothing to comment about the room amenities, facilities and quality. The garden room had access to open garden at the balcony. It was kinda nice but also lacking privacy. Anyone with access to the garden could literally looked into the room if the curtains were not drawn. It doesn’t help that the hotel only had night curtain. A day curtain could help to provide some privacy while maintaining some sunlight in. I also like about the room having multiple usb ports for charging of devices. They also had a wireless charger by the bed side which was kinda cool and keeping up with the IT trend. There was electric kettle still available in the room, but also ice water available and the machine along the common corridor. Carpark wasn’t free as they were not the owner of the entire building. An overnight stay was about S$50, that’s like 20% of the room cost. Offering some Carpark rebates or coupon could help defer the cost. As for surrounding facilities, there wasn’t much if you were a tourist. The area was surrounded by tech industries, the train station was about 5-7 mins stroll. There’s a nice Starbucks beside the hotel though.

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