Hotels in Apia met Airport Shuttle

"The facility was clean and modern, but the shower didn't drain fully leaving a slippery puddle away from the drain hole. Housekeeping wasn't consistent. On separate occasions the mirror was left wet, the bins unemptied, the towel unchanged and the bed not made up properly. The programmable safe didn't open once locked, and the key card had to be reprogrammed to give access to the room. Once, while resting in my room in the early afternoon, someone tried to enter my room but the latch stopped them. I quickly checked outside, thinking it might have been housekeeping, but no one was there except someone - a burly obese island man in singlet, shorts and jandals - walking quickly around the corner. I believe it was another guest who'd somehow gained access to electronic access cards, and who was raiding other guest's rooms. It was after that incident that my key card failed to work, and I had to visit reception to get it reprogrammed. The staff were generally courteous and kind, but really only going through the motions to fulfil their role. No one stood out as loving the work they do. The egg station couldn't make poached egg. That had to come from the kitchen, and they had to boil the water first and it was an inordinately long wait. In a previous visit to Samoa, at a hotel in Savai'i, the egg station had a pan with simmering water for poached eggs, and they delivered poached eggs as quickly as any other style of egg. I visited other hotels for events around Apia on this visit. I'm now open to staying at other hotels after this visit."

"The staff was so friendly and humble. Even though there were small concerns, with their polite manner, they immediately fixed them making our stay pleasant and cozy."

"Service was great but the hotel requires huge makeover. Bathrooms & rooms are outdated. It’s good for night stay but won’t recommend for longer stay. Breakfast’s ok but each to its own😀 Positive note, reservation was smooth."

"I stayed here for three nights and it was all right. It seems you cannot expect the same standards in Samoa or most of the South Pacific so if you compared this to Sheratons in other parts of the world it's definitely lacking. The room is generally fine but there are small things like the curtains that need renovation. The balcony overlooking the water was great and the staff is very nice. The location is good and central but be careful with dogs. This isn't the hotel's fault but if you try to walk around there are dogs not locked up by their owners and some of them are vicious. I got bite walking to Vaiala Beach. The Samoa govt needs to do something abt dog owners letting their dogs wander outside their properties. When I told the hotel guys I got bite they acted like this happens all the time."

"酒店地理位置還算方便，能幫忙叫出租車，也能租車，房間寬闊乾淨整潔，服務人員熱情友好。唯一不足就是薩摩亞網絡不好，酒店的WIFI都沒有連上過。"

"Very good! Thanks to the beautiful lady at the front desk who accompanied me until 2 a.m. and sent me to the taxi. Thank you very much!"

"房間非常好，景色也好，是在山坡上看海，美輪美奐。可惜我手機壞了，沒能拍幾張照片。廚房還有大號的烤箱。熱水也很好。衹是屋裡的信號不好，但是屋子外面信號就可以。離主路口兩三公里，第一天來的時候太陽快落了，還沒買食物，房主人很好，拉着我們去到主路上的超市，還等我們買完東西。我看好的住在這裏的人，都是開車來的，這樣會方便一些。"