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Geplaats op5 okt 2023
YTZ23
We stayed at this hotel for 3 nights with our 10 month old during Golden Week.
Pros:
- Hotel is self-contained and there is no need to leave the hotel. There are large and well-maintained grounds for our daily walks with baby, including museums and traditional pagodas dotted throughout the property. There is a chinese, western (steak, pizza) and japanese (teppanyaki) restaurant within the hotel. There is also a kids play room and swimming pool, along with some other kid friendly activities like rabbit feeding and games on the lawn.
- The hotel is right next to the lake and is quite beautiful. It's very relaxing to stroll along the lake.
- There is an ancient town about 15 minutes walk from the hotel's main lobby. There is a free hotel shuttle to and from the ancient town too.
- Staff are generally friendly and helpful
- Large, family-friendly rooms are available. We stayed in a lake view suite, which was just right for us and our baby.
- Hotel is affordable by international standards
- Hotel is less than 2 hours drive from Shanghai, where we live
- We particularly enjoyed the teppenyaki restaurant where you can get a private room and a private chef to cook your meals
- Despite it being Golden Week, we didn't feel that the hotel was too crowded. Perhaps because the hotel has large grounds.
Cons
- The baby cot given to us had an extremely thin and uncomfortable mattress. To compensate, we were given a comforter to pad the mattress. However, this is unsafe for younger babies, who should sleep on a firm surface.
- The property and facilities are a bit dated
- There were very loud weddings on the lawn facing the lake each day that we were at the hotel. The loud music and emceeing disturbed the peaceful ambience of the place, and also disrupted baby's morning and afternoon naps. For families with children who still need to nap in the day, it may be better to stay in a quieter garden view room instead of a room facing the lake.
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Prijs per nacht vanaf:AU$ 139
Geplaats op4 apr 2026
Anonieme gebruiker
De upgrade naar een executive tweepersoonskamer tegen een meerprijs was een ramp. Een ronduit negatieve recensie. Ik was enorm teleurgesteld in dit gerenommeerde vijfsterrenhotel vanaf het moment dat ik de kamer binnenstapte. De online hype was overweldigend, met de nadruk op de sfeer en het uitzicht, de luxe lobby en de bruisende omgeving. In werkelijkheid was de kamer krap. De executive tweepersoonskamer had niet eens een bank; de ruimte was zelfs kleiner dan in het Ji Hotel, met slechts een eenzame bureaustoel. Moest iedereen op het bed zitten? Er hing een briefje met de vermelding van een kinderbedje, maar eerlijk gezegd was de kamer zelfs te klein om op te staan. De badkamer was ongewoon groot; ik begrijp het nut van deze indeling niet. Ik had een upgrade naar een executive kamer geboekt vanwege het balkon, maar het balkon was nauwelijks groot genoeg voor twee personen om op te staan, laat staan een stoel. Het was pure geldverspilling. De executive tweepersoonskamer lag pal naast een doorgaande weg en zelfs de twee deuren konden het lawaai van de voorbij rijdende auto's niet tegenhouden. Ik verbleef vier nachten in vier verschillende vijfsterrenhotels in Wuxi en Suzhou, en dit was zonder twijfel mijn duurste en meest teleurstellende hotelervaring ooit. Misschien waren de drie voorgaande nachten zo fantastisch geweest dat het contrast te groot was. Dit was hét hotel waar ik als eerste stop in Suzhou wilde verblijven, maar hoe hoger de verwachtingen, hoe groter de teleurstelling. Op de foto zie je mijn koffer van 50 centimeter, die in de weg stond toen ik hem eindelijk goed neerzette.
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Prijs per nacht vanaf:AU$ 129
Geplaats op18 nov 2025
Gastgebruiker
I had a wonderful stay at Wenlv Gusu Yard Donghuali. It’s more of a charming 民宿 than a traditional hotel, and that’s exactly what makes the experience so special.
The service was exceptional. We had very heavy luggages, and the staff immediately offered to help us carry them up the stairs to our rooms. If you order food delivery, the staff will also kindly bring it straight to your room, and they were consistently helpful with any of our requests. They also prepare a healthy and delicious breakfast every morning, which was a lovely way to start the day.
The location can be a little inconvenient at first as the 民宿 is tucked deep inside a quiet lane, but once you get oriented, you’ll find that it is actually very close to many popular attractions. We appreciated the balance - peaceful surroundings while still being within walking distance of key sights.
Our room was clean, comfortable, and tastefully decorated, with beautiful views of the courtyard. It was the perfect place to unwind after a day of exploring.
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Prijs per nacht vanaf:AU$ 58
Geplaats op28 aug 2023
Anonieme gebruiker
Hoewel het hotel zich in het natuurgebied Zhouzhuang bevindt, voelt het erg onhandig. Er is geen hotelpersoneel dat je ophaalt van de dichtstbijzijnde parkeerplaats naar de ingang van het natuurgebied. Ze halen je alleen op bij de ingang van het natuurgebied, en de dame die je komt ophalen is erg onprofessioneel. Ze hielp in het begin niet met je bagage. Na binnenkomst in het natuurgebied is de grond volledig van steen en zijn de koffers niet makkelijk te trekken. Op sommige plaatsen moet je ze zelf dragen. Het hotel biedt ook geen maaltijden aan. Kortom, het is erg onhandig.
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Prijs per nacht vanaf:AU$ 132
Geplaats op7 feb 2026
Gastgebruiker
Tijdens een reis met mijn dochter verbleven we in het Youngor Fuyuan Hotel in Suzhou. De medewerker bij de receptie heeft onze kamer geüpgraded en geduldig onze vragen over toeristische attracties beantwoord. Hij was erg beleefd en vriendelijk. Ik wil hem bedanken voor zijn hulp en wens het hotel veel succes, voorspoed en veel gasten toe.
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Prijs per nacht vanaf:AU$ 56
Geplaats op9 nov 2025
Adlayne
This room was amazing. It was huge. I did get an upgrade when I arrived. It was a suite almost 1/4 of the floor in the building I was in. There was a living room. Kitchenette second bathroom master bath and bedroom and a dressing area. The history in the area is rich and interesting, assassination attempts, pre civil war buildings and history. Not to far from other great sites in Suzhou. I will definitely be staying here if I come this way again. Anna at the front desk was a delight and extremely helpful. Breakfast was diverse and you have to try the fried pork buns. 生煎包 They are delicious and a local treat.
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Prijs per nacht vanaf:AU$ 130
Geplaats op18 dec 2023
Remily
We were happy with our stay here. The room was nicer than it looked online, and the hotel was really clean. There are playrooms for young children that are free (3 rooms with some different toys in each room). The rooms are a bit old and tired, but my 2 year old enjoyed playing there and requested UK hi back lots of times. For parents it is just great to have somewhere for your kid to play and have fun, especially as the weather was very cold when we went! Outside there is a play area and sand digging pit. Location is walking distance from Tongli old town. Restaurant does evening buffet, and buffet breakfast. The food is fine, more Chinese than western, my husband really liked it and my favourite part was the Beijing roast duck at dinner. The pool is warm, with floats and rubber rings to borrow. There is a little land train, it takes a 10 minute trip around the hotel grounds and the cost is 20RMB for one adult and child. For me it was very boring but my son loved it 😂
The staff are very warm and friendly, everyone is very professional. Each guest is connected to a butler on wechat before they arrive so you can easily send a message and get some help. Our butler is Yu Ting and she helped us very professionally.
For me, the things the hotel can improve are (1) the animal petting zoo - by western standard the facilities for the animals are not very good, just concrete enclosure with hut. For foreigners, we do not really like this. (2) We had a problem with the other guests smoking in the hotel, eg in the coffee bar. When I complained to the staff they tried to stop the guests, but even though they repeatedly reminded them to stop, the other guests continued. In the end they arranged for me to move to a private room near the bar where I could avoid the smoking. I was very grateful that they found a solution for me and my baby, but I am speechless there are such guests who flagrantly break the rules and the hotel cannot stop them. We smelled smoke in some different public areas, so maybe this is a problem with several guests 🙁
Overall we are happy with our stay and it is a good place to spend a few days with kids.
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Prijs per nacht vanaf:AU$ 107
Geplaats op28 jan 2026
Anrani
It was a great stay! The check-in was easy and quick and we even got there before the official check-in time! We stayed for multiple nights and there were no problems - they came to clean everyday even though we only left our room after 10am.
The location is perfect if your goal is to visit the Garden and the Suzhou museum, but it's a bit far from other places like some ancient towns, so maybe check out where you want to go before you book it for your entire stay. But if you're okay with travelling a bit to go somewhere it's great too. The nearest subway station is only 10 minutes away by foot! Very convenient!
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Prijs per nacht vanaf:AU$ 37
Geplaats op27 okt 2024
MoAlanteh
Our stay at the Novotel Suzhou was nothing short of memorable! From the moment we arrived, we were greeted with warm smiles and exceptional service, which set the tone for an amazing experience for our entire family.
The hotel itself is beautiful, with a modern yet inviting ambiance that instantly made us feel at ease. We were particularly impressed by the range of facilities that catered to everyone in the family. The hot springs were a highlight for us, providing a tranquil escape and a perfect way to unwind and rejuvenate. The water was just right, and the surroundings were serene, adding to the overall relaxing atmosphere.
The swimming pool was also a big hit, especially with the kids. Spacious and well-maintained, it offered plenty of room for swimming, splashing, and simply having fun. The kids’ playground was another wonderful feature that our children absolutely loved. It was well-designed, safe, and filled with engaging activities that kept them entertained while we enjoyed a bit of downtime.
Food at the Novotel Suzhou was a true treat! The morning brunch had a diverse selection of delicious items that catered to all tastes. Everything was fresh, flavorful, and beautifully presented, making each meal a delightful experience. We looked forward to each dining experience, knowing there was something new to try and savor.
The afternoon brunch was another stand-out feature. It was a luxurious affair with a mix of international and local flavors that kept us coming back for more. The chefs clearly took pride in their craft, and it showed in every dish.
Overall, our stay at the Novotel Suzhou was filled with wonderful moments, from relaxing in the hot springs to enjoying family time at the pool and playground. We couldn’t have asked for a better place to create lasting family memories, and we’re already looking forward to our next visit!
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Prijs per nacht vanaf:AU$ 105
Geplaats op19 jan 2026
Ting En Yeoh
We were looking forward to our stay here and suffice to say, it did not disappoint. Location was great and it's located along Pingjiang Road. It made for a very convenient stroll at anytime of the day. We wanted to experience the street at its busiest to the quiet in the middle of the night once shops close and tourists leave. The sound of light footsteps and wheels rolling against cobbled path during the break of dawn to lightly stir you from your sleep were strangely soothing and nice to wake up to. Pillows were a lil soft to our liking but each to their own. We had a great stay nonetheless.
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Prijs per nacht vanaf:AU$ 72