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Novotel Porto Alegre Tres Figueiras
3.7/575 Beoordelingen
Chegamos no hotel e fomos super bem recebidos pelo Fagner. A bartender Kayllane, os garçons Artur e o Vilson, além do Ruan, foram muito atenciosos. Participamos de uma degustação de bebidas no bar, foi super agradável. Recomendo. Após eu e minhas duas amigas pedimos pratos selecionados. Tava uma delícia.
Radisson Hotel Porto Alegre
4.1/554 Beoordelingen
In my third passage in this hotel, I can say that the high standard of service and cleaning is a constant in the area. It is an excellent option for those who seek peace and rest because they are very quiet allies with a little moved neighborhood. What can improve: the gym school is small and little diversified in appliances and for who has the Radisson Rewards program they are facing some difficulties to insert the customer score - that happened to me, then be careful - It's a good thing.
Quality Porto Alegre
4.1/577 Beoordelingen
This is clearly a hotel that tries to provide a superior experience to the guest – fantastic location; very good, very well maintained room; very kind and attentive personnel; a pair of courtesy water bottles; Nespresso machine in the room... And then, everything is put to waste by a barrage of small but VERY annoying details: You arrive from the airport (counting on going to your room's restroom as soon as possible); receive your key; it works in the elevator... but not in the doorlock. You go back to the reception desk and the (authentically sorry) receptionist provides you with 2 keys, just in case (it is clearly a very common occurrence). It works, this time. Next day – not your last day of stay – you return from the workday and the keys (both of them) do not work again! Meaning it is not a problem with the keys but either a software or a human problem. When you finally get to the room, good luck if you want to call reception. Although there's a ”trendy” little prism over your bedside table informing the name of the cleaning lady of your room, there's nowhere you can find out the front desk number – it's not 0, 9, 1, * or # (it's *1, which I'm now informed is a standard in Porto Alegre; but then again, guests are usually from other places, right?). You finally get to talk to someone in the front desk, that informs you that there's no login or password to the wi-fi; you just have to fill up a form and will be logged in. You fill up the form (lots of info requests, including ID number, email etc.). Hit the ”Login” button. Comes a window: ”please check the 'accept conditions' box before connecting”. The 'accept' box is bellow the the login button AND bellow the screen line. Not only this, but all the (excessive) info you had typed in is lost – all the fields are emptied and you have to fill them up all over again. Time to checkout, it is 10:16 am and you want to have a cup of coffee before leaving. The breakfast ends at 10 am exactly and the coffee jars are probably the first to be taken away. You mention it to the checkout clerk and she gives you a free welcome (in this case farewell) drink voucher and you are able to ask a cup of espresso in the bar. This last event synthesizes the experience in the Quality Hotel: lots of effort to compensate for frustrations that could easily have been avoided in the first place, with a modicum of attention to the customer experience. I hope this feedback helps them do exactly that.
Ibis Styles Porto Alegre Moinhos de Vento
4.2/532 Beoordelingen
I booked the hotel in terms of the proximity with an excellent Indian restaurant (150 meters) and the fact that I was halfway from the airport. I was positively surprised by the decoration of the room, the comfort of the bed, the abundant water of the bathroom and the parfumed towels.
Holiday Inn Porto Alegre
3.7/5101 Beoordelingen
A spacious and comfortable apartment. Excellent cost-benefit.
Coral Tower Trade Center
3.8/526 Beoordelingen
I reserved (and paid) for a room with sound treatment and I still asked (already booking) for a silent room. I received a reply confirming the availability. The receptionist smiled at my arrival, and said to me, I will give a quiet quarrel and she gave me the key of 506. One minute in the room was enough to hear buzins, engines, speeches ... looking at everything, there was no acoustic treatment. When I complained, the other receptionist reported that the silent rooms were final 1, 2 and 3. Then they gave me the 707 saying that it would not be possible to give me what they had promised (a quiet room). The 707 had a sound window, though not so silent, but what revolted me was the attempt to push me a bad room saying I would be in agreement with the promise. The hotel is clean, but it could improve a lot. The suggestions are left: headlight is not to illuminate the whole room or to dim who is lying; the garden must have a size that is suitable for the window (it was insufficient in height and width to prevent natural light from entering); the possibility of regulating the shower temperature is welcome (no matter qts times it is adjusted, it is switching from ice to suddenly boiling); a hair dryer that works beyond the ”low” (which had neither dried nor my hair, which is very short); a fresh (or at least hot) bread in breakfast and cold and cheese cut less grossly would be good (even keeping only one cheese and two colds). The lift works well and staff were very sympathetic, but nothing deletes the impression they tried (with much sympathy) Push me a room that was not the promised.

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