Hotels met parkeergelegenheid in Puerto Vallarta

We upgraded to the Family Suite of three bedrooms, two bathrooms. Every single service person we encountered on the property greeted us with a smile. The grounds are beautifully landscaped. You are right on the ocean. The beach restaurant is excellent and has nightly entertainment with an exceptional vocalist as well as dancers and gymnasts. The on site sit down restaurant had the best gourmet food I have ever had for three meals daily. There is 24 hour room service available as well. The pools were very clean and heated well. The Kids Club had a variety of well thought out and executed activities for all age groups. The kiddie pool was very safe. There was a live Aladdin show while we were there that was so enjoyable for all, then activities after. The daily housekeeping as well as the unit being stocked daily with snacks and beverages was also exceptional.

We're so excited to come to PV for the very first time and also first time with the Hyatt Hotel Group as well we might be a little bit have a higher expectation but overall the check in process was smooth and very easy we got the room early upon arrival the reception is very attentive but we will not going to return here again one thing I like to give a credited to this hotel is the location very convenient with almost private beaches stunning view but the service is up and down all the time during our 3 night stay especially the one at the main pool the waiter who walking to ask for a drink he only asked the white people obviously I'm an Asian who sat in the Sun Lounger in between the two white ladies he kept coming back and ask those two lady for any more drinks services but never ask me he treat me like I'm a ghost who never existing there I was so disappointed, The food # the Italian restaurant we try out on the first night was the worse the most terrible horrible extremely ridiculous the test was super nasty we never ever want to go back to that restaurant ever again the pineapple juice taste like water with some of the pineapple scent an orange juice is very fake color is like very light yellow almost like water but it was terrifying # The Sushi restaurant is just on average # The Mexican restaurant although Not so bad at all #The the one that we really love the most is the steakhouse the service excellent the food is the most delicious and the other one is the buffet that we recommend it, The house keeping I have to kept bucking the reception to tell them come and clean my room but they never do we ran out of the toilet pepper they never spare anything in our room unless I have to ask for once you missed the morning cleaning room you will missed it for the whole day they will never return to check to your room ever again, Another downside is the hotel is always under construction and outside by the walkway is very loud at night but not the whole night one thing I really hate about this place they claim they're 5 star hotel but I will give them only 4 or even less All the public restroom throughout the property are very dirty smells so stinky everywhere you're trying to use it's very very ridiculous the hotel itself are dated, Well overall I would say we enjoyed this stays because of the stunning beach view beautiful sunshine everyday again if you ask me would I be back here I would say ”NO”

I was at this location 2 years ago when it was Grand Fiesta Americana. The dinner restaurant menu and quality were excellent. As Hilton the quality of food at the restaurants has definitely gone DOWN from a 8 to 5. The night entertainment is very bad. They need to do some more fun pool activities and night shows. There is nothing to do at night after dinner. I would recommend working on better menu options, quality of food and entertainment. The Mexican restaurant has mainly American food. The Italian restaurant has very limited options and the food is not good at all. I couldn't even eat my Italian food. But the location, service and view of the hotel is excellent. I hate writing negative reviews but this is an honest review. Thank you!

Our room was 2 feet from the elevator in the main lobby! We can hear every single person talking and walking by our door as well as kids screaming because the ice cream shop was 15 feet away. The amount of pressure they are putting on every single guest to go and attend the timeshare promotion is unbelievable. If you attend, usually they give you some decent gifts. We get a $200 voucher to spend on the food and drinks. Most of the time they didn't want to take vouchers, or you had to spend the whole $50 at once because the rule was not money back. So if we spend $30 or $40 we have to give them $50. The food was everything but good. The promotional taco dinner was disgusting, with dry fish, beef with no flavor, and dry and overcooked chicken. And they didn't accept vouchers. I went back home with an unused $50 voucher in my pocket because I couldn't use it. Ramon and Martin from the front desk were the nicest, warmest, and friendliest people I ever met. All the servers and workers are very hard-working people.

When we checked into the room there was leftover food in the minibar. We notified reception and nothing was done. The next morning we noticed there was blood on the wall in the bathroom. We notified reception to get it cleaned and it took us 3 attempts notifying them before someone cleaned it. They didn’t seem to be phased. We were disgusted that it was blood and potentially a biohazard and they treated it like a dirt mark. The restaurants we tried were nice but we ate a lot of food locally as well. The pool was good and great location. They advertised their membership through the time share which is apparently common but was not known to us. We knew there had to be a catch for the ‘free welcome breakfast’. Was interesting to hear about it but we weren’t advised upfront what it involved so we felt a bit caught out. The perks given for our time were fair. It was an okay stay and we think our experience was just unlucky. The best part is the location of the resort.

Excellent place, very attentive staff, excellent food and very friendly reception and lobby bar, as well as views and access to the sea

Het hotel is een mooie omgeving, de service is ingebed in een kleine, geschikt voor een vakantie in het huis. Wij kiezen voor een volledig pakket diensten, een goed ontbijt, lunch en diner zijn zeer algemeen, misschien persoonlijk hoge eisen voor voedsel, rundvlees is gemakkelijk gemaakt, zeevruchten zijn vrijwel geen soortgelijke voedsel te kiezen, de verzameling van wijn is het vervaardigen van geconcentreerde vruchten en wijn, zeer moeilijk te binnenkomen. Als u wilt proeven of een hoge verwachting voor een voedsel, wordt aanbevolen om ontbijt te kiezen, niet alles. Het zand is niet zo'n klein zand, het is zo'n gebied.

Good location if you’re going to the airport, it’s only a six minute walk from your room to the terminal for departures. Very basic room it was small. The bathroom toilet wouldn’t stop running. The air conditioning Fan was very loud and every time it stopped it sounded like a metal on metal so if you were sleeping, it would wake you up, traffic noise from outside, facing the road was quite noticeable, so if you get a Road facing room, get it changed to the back of the hotel … you could even feel vibrations when heavy trucks went by so if you’re going to stay at this hotel, I would suggest you having earplugs for sure.

The resort itself was beautiful. And we had an amazing view of the sunset. I do wish there was more variety in the foods and the restaurant options. Surprisingly I thought the Mexican restaurant was not that great, but I liked the Italian place and seafood restaurant. The staff was very friendly. For some reason the heat in the Veranda restaurant was always stifling and made dining uncomfortable. The complex needs more elevators and you end up waiting around a lot. Also, I wish there was more entertainment. Dancing was so fun it should be every night. Overall I enjoyed my stay.

La app fue facil de utilizar. Sin embargo llegando al hotel, me dieron una habitación que no correspondía a lo que yo habia reservado, siendo esta mucho mas sencilla. Fui a solicitar una aclaración y el hotel dijo que no tenia informacion por parte de trip.com respecto al tipo de habitación que a mi me se me habia confirmado e incluso mencionaron que el codigo de confirmación era incorrecto. No recomiendo trip.com porque no son claros entre lo que tu reservas y lo que se te entrega