Hotels in de buurt van Galeries Lafayette Haussmann in Paris

We arrived very early in Paris, on July 3, with my husband and my daughters (16 and 17 years old) it was 7 in the morning, on a Monday, and they allowed us to leave our bags, use the bathroom, to be able to go for a walk. comfortable around the city until our check-in time. They even told us that they would do their best to give us our room earlier than planned. We stayed in a family room, immaculate. With a two-stage bathroom, wardrobe / closet, desk, a very large TV, air conditioning (essential in summer), minibar, coffee maker (Nespresso). The reception staff are very friendly but above all efficient. At the reception there are snacks and drinks free of charge for the guest, they treated us very well and were very respectful. We checked out and were able to leave our bags to enjoy our last day in the city lightly, they hired us a taxi that would take us to the airport and we were able to wait for the car at the reception. I would go back with my family without hesitation. Many thanks to all the staff at Hotel Mogador.

My friend booked this hotel for our business trip in Paris for 6 nights. The price was reasonable due to location wise although the room is very small. The customer service is what i would like to mention here.. Ibrahim was a night shift receptionist who was quite unprofessional and rude the way he dealt with complaints. The third night of our stay, we came back to the hotel around 9 pm and collected the keycard with him. During that moment we informed him that the wifi in our room was not working on our phones. What he responded was “that is your problem not my problem”. My friends even showed him that it really didn’t work. He once again said “it’s your phone problem, not the hotel”. After getting back to our room with disappointing service, I found out that the warm water in the bathroom didn’t work. So my friend went down to ask him for help again since I was already undressed. She came up with a shocking respons from Ibrahim again. She said “excuse me, the warm water in our room is not working.” He said “yes yes it’s not working” and pointed to the announcement on the lobby counter, telling her to read “FRENCH” announcement about the disruption of warm water without moving himself from his chair or look at my friend’s face instead being on his phone. So we needed to take a cold shower at night in autumn. Waking up in the morning knowing that the warm water wasn’t working was already annoying, there was a cockroach walking in our bathroom. That made our morning even more disgusting. I, in the next morning, delivered my complaint to a morning shift named “Penelope” who was very very helpful. She listened to me and tried to explain that the water disruption was from the road construction not from the hotel. I told her that was understandable but the way Ibrahim dealt with our complaints was not the right way and the fact that the hotel is located in central area of Paris, you should put the announcement in “ENGLISH” and “FRENCH” and beyond that he should inform us when we collected the keycard that the warm water was not working until 10.00 am next day” Penelope was also surprised what I told her how inappropriate her colleague was. Penelope also helped me directly with the wifi connection by calling the technical team and asked them to remotely fix my problem with my phone (which is also strange) but she was doing her job. Doing business in hospitality industry, SERVICE is the core. Strangely enough, I read so many negative reviews of this hotel, but seeing no responses from management team at all. So I don’t really know what do they care for and what do they want to provide. If any of you is reading this review and looking for a place to stay in Paris, try other hotels. There are way more hotels where they are the same price range but definitely better customer service. I personally was working in hotel for a long time, this is not the proper customer service you should get when you pay almost 300€ per night. My 2 star

Housekeeper took away my personal item intentionally. I placed a eggshell-white coloured plastic cup on the basin of the bathroom. It is obviously different from the cups provided by the hotel Then I put my toothbrush, toothpaste and floss into the cup. On the final night of my stay, when I returned to the room at night, I was shocked to find that my cup was missing. The three items originally in the cup were neatly placed next to the tap, exactly where the cup should have been. (See the attached sink image). I believe that my cup was not mistakenly thrown away because the items in the cup have to be intentionally removed from the cup . The cup was taken away intentionally and dishonestly. I reported the issue to the receptionist on the same night and in the next morning. They said that they checked with the housekeepers and did not find the cup. After the stay, I sent an email to the hotel to express my disappointment and demanded an apology. The hotel never replied to my email. I have never encountered such unpleasant and disappointing experience during hotel stays. The integrity of housekeepers has seriously damaged the safety of the hotel. If you will stay there, do not request cleaning or else you could expect to lose anything in the room.

This is a little gem of a hotel, in a great location close to the metro and many restaurants. The hotel itself is basic but ticks all the boxes. The bedrooms were a good size compared to other Parisian hotels. The reception staff were very helpful too! Our bedrooms were close to the lift so we could hear everything in the morning but that was a small price to pay considering how affordable the rooms were. Would have no hesitation in starting here again.

It has a quite good location. but still little bit far from the city center. And staff at front desk are not that work well. they are sometimes confusing what bed is available. also they are not that concentrating on the online booking. seems like… But really clean and good facilities i highly recommend

This was our third stay at this hotel over a period of several years and I posted a very positive review in 2014. Oh, how things have changed here! I begin with the most serious of the offenses and indignities we suffered during our 5-night stay. I was entrapped in the hotel's elevator for a period of 10-15 minutes before the staff registered any response to the emergency alarm bell or my pounding on the elevator door. When a maintenance employee finally arrived, he said that the alarm bell notified the off-premises elevator service company rather than the hotel itself. I knew this was not accurate as I could clearly hear the alarm when I repeatedly pressed it. When I was finally liberated from the elevator and spoke with the on-duty manager, he apologized and said he had been in the ”back office” and had not heard the alarm. The general manager of the hotel also stated that she regretted the ”inconvenience.” I think this event qualified substantially above the level of ”inconvenience” and the manager's proffer of a fractional portion of the substantial Marriott points I had used for my stay was wholly inadequate for the life-threatening emergency that could well have been the case. In addition to this incident, we experienced an appalling indifference and lack of basic service from the staff of the hotel, including (1) absence of a bellman to assist with our bags upon arrival at the hotel by taxi ,(2) failure to deliver an additional luggage rack to the room following request of the bellman, (3) failure of housekeeping staff to make up the room for a period of two hours and after three requests when we inadvertently left the French-language ”do not disturb” sign on our door, (4) failure to respond to three or more requests for towels that had not been left by the housekeeper, and (5) recommendation by the newest and least-experienced junior concierge of an Asian restaurant that displayed a ”closed” sign when we arrived and where no employees spoke English or could provide an English-language menu. (In fact, with regard to the restaurant, the chief concierge told us the next day that she had ”never heard of it.”) We chose this hotel because we had previously had positive experiences, notwithstanding the fact that the rooms are extremely small (even with our upgrade from a ”cubby hole” to a ”shoebox-sized” room). The hotel's common area is beautifully decorated and the rooms are well-appointed despite their size. The problem with this hotel boils down to indifferent management and that is really a shame. It could be so much more!

The premium quadruple room is newly renovated and had huge comfortable bathroom with bath tub and separate shower room and wc. The quadruple room had a king bed and a queen sofa bed. When the sofa bed is opened there's no room to walk. The main lift broke down one the day we checked out. Luckily there are other smaller lifts nearby. Breakfast was very good with sausages bacan boiled eggs and many types of pastries, cereal, milk, juices and coffee. Very convenient location.

I had a double room. It was very clean and calm, with a large bathroom. The rooms' decoration is certainly dated and basic but it is functional. The person at the reception the day I left was extremely helpful. The hotel is very conveniently located: about 100m from Gare Saint Lazare (and the metro) and very close to shops and large department stores in a very lively neighbourhood. I would happily stay there again. Great value for money.

First things first, there effectively is no Lennon Hotel. There is no reception there and no breakfast room. Everything from the administration on is done through the Avalon Hotel next door so, make the assumption that you are going to the Avalon and you will not get lost or confused. The decor is both dated and modern at the same time. I would say, typically French so I am glad they didn't go all chain hotel and boring. The Bedroom - The choice of furniture I would question. In some pictures you can see what looks like a coat rack. This is the 'wardrobe' in the room. There are 6 hooks which may or may not have 6 hangers. Beneath that could well be a full size laptop safe (free to use) and under that, what I would have used as the shoe shelf. There really isn't anywhere for smaller items at all, they likely will stay in your luggage. With the lighting it's either bright or very bright so, there wasn't really an option to have it dimly lit though there are a selection of ceiling light, wall lamps and table lamps, they are all bright. Our room (100) was not a king size bed, I feel 4' 6” as it was certainly smaller than we are used to. In many pictures it shows the white bed pillows supplemented by small blue (green) ones. This is certainly not the case with every room. The Bathroom - I can but speak for our room as I understand other rooms have different configurations. We had a walk in shower with a rain shower head and a hand held spray adjusted using ornate handles. The toilet was on the wall. I personally don't like those, I feel incredibly unsafe especially when they creak like this one did when sat on. To make it worse, we're only 5' 3” and it's just too high, we felt like 5 year olds in need of a step stall. I wondered if this might not be aimed at wheelchair users as I am disabled but I do not use a chair but a mobility scooter (which there was plenty of room for). Then I consider the sink which is high up, too high for a wheelchair user. Of course, there is no chair in the shower either so, if it is meant to be an accessible room, it kind of isn't. The walls are done in tiles. Very mismatched tiles, not sure whether that was intentional or just years of different repairs and replacements. I feel that the light blue small square tiles were original but that when the shower, toilet and sink were last done they were not replicable so got replaced with blue rectangle tiles. The floor tiles are probably original but very worn and though they may have been, I never felt they were clean. Being a walk in shower the water got everywhere and the floor remained wet all night so we kept a towel on the floor by the door. Us British might find it weird to see a hairdryer in the bathroom right next to the sink, I think a plug socket too! The large round mirror was supposed to light up with a touch switch but, we never got it to work. The water pressure was though very good and combined shower gel/shampoo is provided as are ample towels which are s

The hotel is in a really nice position very close to the metro station of Jaurès that can get you basically everywhere. The place was clean and there is the chance to leave there your luggage if you come to early for check in or if you need to leave it after check out. That earns the 2 stars in my review. Unfortunately this was probably my worst experience in a hotel. Checking in I was told that we got an upgrade and, instead of our view on the city we got what is supposedly a better room facing an internal wall. I must say that I am not sure if that was really an upgrade because it didn't feel like it - and this makes me wonder what would have been a regular room. Rooms are poorly insulated and I could hear perfectly what was going on in the rooms next to our. The cleaning was good, but unfortunately the cleaning lady forgot to close our door and, when we came back to the hotel in the late afternoon, we found the door open. The only answer we got when we reported the issue was ”oh, that's not good” - indeed it isn't. Growing up in a similar business I have been taught to do what it take to make happy your guests and I found odd that I couldn't get a couple of spoons when I asked for them (”breakfast is closed now so we don't have spoons”). All in all, I wouldn't recommend this hotel. The price doesn't match the service.