Hotels in Napa County

Realize that booking in Napa during Harvest is asking for trouble. Here are the good things: front desk staff was lovely. The staff at the restaurant for breakfast were lovely. Those humans seemed to really care and pay attention. The linens and bed all seemed clean and in good shape. Oh my. The bad things? This is a great example of management or the owner not spending any money on a property. Hilariously stained carpets (”I'm sure that isn't blood”, I said in one of the stairwells). Every wall is sloppily patched or painted. My room had the ghosts of various things that were once on the wall that were removed and paint was used that kind-of matched. Why was my room nicely sized and the bathroom was so tiny? It's been a long time since I've been in a hotel where I thought... ”yea, I'm not putting my stuff on the furniture” It was a quick trip to Napa and I slept in the bed and I'm fine. The hotel is shoddy shape. The staff I interacted with were great. Someone in management is just letting this place crash. Shouldn't really be allowed to have the Hilton/Double Tree name on it.

We stayed here once we realized how cost prohibitive it was going to be to stay in Napa proper. Save your $ and stay here and drive to Napa. It really isn't that far at all. Friendly and professional check-in. We got an upgrade since it was our anniversary. Big shout out. Thank you. The room was big, clean and modern. Quite and safe. Free, fast wifi. Free onsite parking. What more can you ask? Price was fair. Many amenities nearby. Starbucks. 7-11 & Walmart. Recommended.

This instantly became our favorite place in Calistoga (Sorry, Indian Springs!). (My wife claims she wants to move here.) Dog-friendly, though targeted to smaller dogs. I was sure this place was built in the 30's and later upgraded, but no, it was built in the 90's by a clever architect. Individual cottages are strewn through palm trees. A few of the cottages have mini-gardens with outdoor chairs, which I would reserve when I return. Great beds and the rooms have coffeemakers and a mini-fridge (and wine glasses!) Luxurious linens and a great soaking tub. A continental breakfast is included, but it's certainly worth checking out Sam's General Store which is across the street, and is a coffee house with a number of breakfast items, and a 10% discount for Cottage Grove guests. The Inn is downtown, so easy walking to a number of excellent eating places.

It takes ten minutes to drive from the town of Napa. The exterior is a three-story building with unpretentious architecture. The facilities are quite complete. There are no slippers, toothpaste and toothbrush. The first floor is the restaurant. The price does not include breakfast. Restaurant, the room size is large, the bed is relatively large, clean, quiet, more comfortable!

We stayed here for 4 nights. We were very pleased with the size of the room. Plenty of space to put all your stuff. There's even a small fridge and a microwave on a small countertop. There's a separate kitchen like sink in addition to the regular bathroom one. The bathroom vanity has plenty of counter space and is outside the actual bathroom. That makes for easier mornings of getting ready. A really good location to downtown Napa, which is a really nice town to walk around in, as well as a good area to get to all the wineries! The price for the area was really good. We would stay here again.

We had the absolute best experience at the Elm House. We had booked two nights and due to an odd flight time and some other things going on we were hoping for a very early check-in so our 2 year old could still get his noon nap. Kim was an absolute angel- getting us into a room and being so kind about the entire situation. She was accommodating, helpful, and extremely genuine. The interaction truly felt like Kim understood what we needed and was willing to help us get a solution. She truly made our stay in Napa 10x better. Thank you Kim! The room was great. Spacious, comfy bed, and clean. Would definitely recommend if you are coming to Napa! Best, Erin Gagnon Sent from my iPhone

Hotel location is very good, very conspicuous at the intersection turntable. Five minutes drive to town commercial center, there are many good restaurants, shops, galleries, Napa town is worth a few days to play It is also very convenient to go to various wineries.

Very clean and comfortable, the location is very good, it is very convenient to eat anything! Even the small corners are not dusty ～ It's so comfortable!

We stayed in the hotel for a week when we came to Napa for our 50th anniversary and wasn’t disappointed! From the front desk personnel to the breakfast attendant, everyone was friendly and hospitable. We were in a king suite on the 3rd floor facing the pool area. We never experience any noise or disruption during our stay. Our room was clean and cleaning service was every 2 days. The gardens are just beautiful and there is outdoor seating to enjoy the gardens and weather. We couldn’t have selected a better place to stay, we were greeting every time we walked into the hotel by the front desk staff. We liked that the tub and toilet was separate from the sink area. I have 2 suggestions that would have made our stay perfect, to add a grab bar in each room that has a tub and to have coffee available all day in the lobby of the hotel. Even though we don’t need handicap facilities, it is nice to have a grab bar to help steady you as you step out of the tub. Coffee and tea is only offered during breakfast but it would be nice to have it out all day. We did have a small coffee unit in the room but it wasn’t as good or convenient to use as what was offered for breakfast. You are not in the heart of Napa but it wasn’t a long drive to get anywhere we needed to go.

I have stayed dozens of times at the property for work purposes. At this point they have lost the plot with room rates running from $450-1,000 a night any day and all year. The hotel is barely 3 star and simply does not deliver a guest experience to command those prices. They provide almost no service. For example after a cross country flight they did not know how to allocate me a room at check in. Really? I am a Titanium Bonvoy member and repeat guest at this hotel. They tell me to come back in a while... No offer of a drink or any recognition of my inconvenience. Some 20 minutes later I inquire again as 2 people work on my room. Finally, they find a room but no upgrade was offered though I was staying 1 week. This is in stark contrast to previous visits and the hotel is not busy at all. Pathetic! Here are some shortcomings to consider. 1. The service at breakfast is beyond slow. It is very hard to be seated. They have no urgency to seat you. Everyday you eat there the experience will be different degrees of miserable as they are short staffed and slow paced. 2. The rooms are average and dirty. Now most are suites but the furnishings are more Fairfield Inn or Embassy suites range. During my 1 week stay a paperclip and rubber band in the middle of the floor were never vacuumed up. Trash removal was ad hoc and my sheets were never changed for the whole week. Truly 1 star. 3. Some rooms are loud the windows are not soundproof. 4. The rain shower has little water pressure. 5. The curtain roads are set far off the walls letting light in. Thus, room are bright in the morning. 6. The valet service erratic so use self parking. 7. The laundry service is erratic. You don't always get your items back the same day. 8. The laundry on the second floor is often in disrepair and, as such, you cannot use it either. 9. The gym is very small. 10. The Bank bar is wildly expensive and the staff are unhappy. They make no effort to acknowledge guests once seated for a $20 cocktail or glass of wine. Having the staff acknowledge you is simply asking too much. I always had to prompt them to come to me despite the bar having 2 bartenders on no more than 3 guests most times I sat at it. This is shameful. 11. The internet is spotty and slow. This hotel does have a solid location but their shameless gouging price policy suggests they mistook themselves for the Four Seasons or Mandarin Oriental which they are not. This property is a complete rip off and a very poor guest experience.