Barnacre

"We booked a week away as a family and the house suited us perfectly. Plenty of bedrooms- bathrooms and all on one level. The house itself is perfect with good quality furnishings and fittings and we were delighted. Until the third day!! And from then on I have to be honest and say we were , and still are, extremely disappointed. The gas fire in the small lounge was making a very strange banging noise which was getting louder. I phoned for the owner who came to take a look. She was extremely dismissive of the problem asking us what did we expect from a 35 year old boiler. When we said we were worried about it being unsafe she very rudely stormed out of the house saying “ I’ll turn it off then!” We had the rest of the holiday with no heat in one half of the property. I contacted Sykes Cottages on return and asked them to look into this and advise re compensation as we’d paid for a house with central heating and didn’t have any for half of our stay. The owner was and still is very unco- operative asking for photos to prove our point? How she thinks we can do that I don’t know. She is also claiming that we asked her to turn it off which is just not true. As we pointed out we were concerned about the danger of a faulty boiler. We are not a rude or impolite family and don’t expect to be treated in this way when we have paid quite a lot of money to stay in any property. I’m really sorry to have to write all this but have been left with no alternative. If you’re thinking of renting Barnacre just be aware of a very poor and unnecessary attitude from the owner."

Beautiful 3 bedroom lodge with hot tub in stunning Northumberland

The Postman’s Hut — a stunning, newly refurbished retreat in the heart of Amble.

Westfield House Farm

"This was our second trip to Westfield shepherd's huts but this time we stayed in Curlew. It was absolutely perfect. The hut was spotless and had everything we needed ( although a mirror on the wall by the sockets would be a very welcome addition) The welcome hamper is a lovely touch. We cooked outside on the fire and then lit the fire in the hut and we were so cosy. So much wildlife to see and just a lovely place to relax for a few days. Would return without hesitation."

Bertram's

"Lovely property situated in the middle of a beautiful village, free parking nearby. Delicious lunch in the courtyard in the sun, and a delicious meal in the restaurant in the evening. All staff very helpful and super friendly. Our room was a little on the small side, a little noisy during the day as above the kitchen so could hear all the conversations going on there, but very comfortable and had a great sleep. The dinner bed and breakfast package was good value. Would certainly recommend to anyone wanting to stay in the area for sightseeing, the castle and river only minutes away on foot and a short drive to the glorious beaches."

The Haven

"Thoroughly enjoyed our week's stay here. Very clean and comfortable accommodation and plenty of choices on the breakfast menu. A welcome pot of tea and scone with jam and cream on arrival. Roz and Ian were friendly and very accommodating and made several suggestions of places to eat. I recommend Little Italy, an Italian Pizzeria and takeaway (twice we took Lasagnes and Pizzas back to eat at The Haven) and The Turks Head (where we ate three times)."