"Ik ben er zeker van dat het een van de beste hotels is, die in latacunga. Ik hou van het hier, de mensen in de receptie. Ik zal alles doen, voor jou als je ze vraagt. Het restaurant maakt goed eten. En ik kan niet, klaag ook over de kamerservice. De bedden zijn comfortabel, de kamers zijn zeer schoon. Ze schoonmaken ze allemaal. Het beste respect voor Patrick Köhler"

"My family has been guests for many years, always greeted warmly and enamored by the beauty of the place. In the past few years, there is no longer a sense of hospitality or warmth, they no longer decorate for holidays, and the food is mediocre at best. The guy that manages the place has no social graces and is blatantly ******. When we arrived for our Christmas dinner reservation, he had the gall to tell us he gave priority seating in the nice dining room to foreigners (we’re Ecuadorian American but he assumed we’re just Ecuadorian). While everyone else (no one appeared Ecuadorian) seated was in the main room, he seated us alone in a side room even though the main room had an empty table adequate to hold our party. I strongly recommend they fire the ****** manager and bring back the magic that used to be characteristic of La Ciénega. "

"The hotel is very comfortable and very comfortable."