Hotels in Kitchener

"The room was clean but quite outdated, with a musty odor, reminiscent of damp towels. The bed and pillows were comfortable, which was a plus. However, there were no toothbrushes, toothpaste, or slippers provided. The coffee machine in the room had water pooled in the tray, likely from the previous guest's usage and it appeared never have been cleaned. Additionally , there was no hot water kettle or bottled water provided in the room which was disappointing.  The lobby, corridors, and other public areas had a strong smell of bleach, which was overwhelming. The buffet breakfast was a highlight. For CAD$20, it offered a wide selection, and the quality was excellent, making it a great value. Service was a bit of a mixed bag. Restaurant staff, especially Erica, was fantastic—attentive, polite, and thoughtful. She checked in with every guest to ensure they were satisfied with their meal. Unfortunately, some of the male staff seemed to be less eager to serve non-Caucasian guests, which was disappointing and made the experience feel less welcoming. I also want to give a special mention to Chitra at reception. I arrived early, and she went out of her way to accommodate me, even managing to arrange an early check-in. She also informed me about the late check-out benefit available to IHG members, which the other male receptionist had not explained when he simply rejected my request. Overall, the hotel is somewhat pricey, but the breakfast and service (especially from Erica and Chitra) made up for some of the other shortcomings."

"Was staying here for a dog show. The hotel was very clean and renovated. I had a very spacious room that was clean and quiet. The staff were very nice.The pool and weight room are excellent..."

"Everything one would expect, despite being next to main road it was still quiet, breakfast was ok. Service was good and good value in general, would certainly go back."

"Very close to highway and staff are friendly. Good breakfast as well."

"整體房間挺乾淨的，該有的都有，餐廳是可以從酒店的門直接進入的，估計是合作餐廳，東西一般般，餐廳感覺人手不足要等很久，服務員態度一般，我等個早餐等了四十分鐘最簡單的西式早餐，還催了一次才上。酒店本身的前台還不錯，酒店對面是個博物館，不過我們沒去，就是短暫停留了一夜。"

"This hotel front desk and management staff are very very kind! Because the hotel is located well and close to business, we chose this home2 .When we checked in and I told them I don’t sleep well for two night ago .the front desk and management staff ,even the cleaning staff were very kind and enthusiastic to help me gave us so much more help, which made us very moved! We hope they will receive our gratitude here! In addition, the hotel is well equipped, bright and the house is clean! Highly recommend this hotel."

"Zeer schoon"

"房間很大很寬敞，而且非常乾淨整潔，廚房設施用具也一應俱全，洗烘一體也很方便，長久居家也很適合，點贊吖"

"Great place to stay. The hosts were very helpful and kind and the breakfasts were very tasty and healthy. Our room was cosy and clean.I would highly recommend this place. I give a 5 star rating to this lovely place."