Hotels in Acheng Business District, Harbin

在這家酒店的入住體驗十分不錯。酒店員工小陳和小王服務周到熱情，從辦理入住時的耐心指引，到入住期間的貼心關懷，他們始終以專業的態度和真誠的笑容為客人提供優質服務。

9.14 Xihuali Smart Select Hotel, Deluxe King Room, 131/night. , Advantages: 1. The front desk is on the 10th floor. There are several roadside lined parking spaces downstairs, first come first served. There is basically no parking space during the day. People in the surrounding buildings will have vacancies after get off work at night. , 2. The non-smoking room noted, the cleaning aunt has helped to do a good job in advance, and there is no smell of smoke overall! I found that the bedside smelled a little soot when I went to bed at night. , 3, good location, very close to the morning market near the mosque, many restaurants nearby are very convenient, and there is a bath shop not far from walking. , 4, the room is large, the price is very high! Sound insulation is OK, there are some small noises from time to time at night, can not find where it came from, very light, does not affect sleep..., Disadvantages:, 1. There are two bottles of water at check-in. I want to ask for two extra bottles. After leaving the store, I sent the invoice twice and pretended to be invisible. I knew that I would ask for praise on WeChat! In this case, I simply pretended that I could not see the praise! I didn’t reply. Later, I asked if I wanted to drop anything. I didn’t deal with it (charging cables or something). When I looked at the photos, it was not something that existed in our house at all... Later, I communicated the invoice, although I have sent the billing message twice. But every step of the operation at the front desk will let me confirm whether the message she pasted is correct. Finally, there is a page, and it is necessary to check again. It is very troublesome... 2. The pool and bath are not separated from wet and dry. After the bath, the toilet floor is very slippery. Be careful not to fall...

非常幸運選擇這家民宿，沒想到這家超級好，環境非常好，很乾凈，特別温馨，有家的感覺，出行方便，打車方便，房主更是一個超級大好人，有求必應，回覆非常及時。還告知了好多注意事項。入住的第一時間已經告知親朋好友及同事們大力推薦推薦！

🌟 五星好評模板（通用版） 這次入住體驗真的超出預期，必須給滿分！ 房間整體設計清新雅緻，薄荷綠的配色温柔又治癒，床鋪柔軟舒適，躺上去就不想起來，一夜好眠。房間採光很好，陽光灑進來特別温暖，細節也很到位，電話、電視等設施都很新，使用起來很方便。 衞生方面也讓人很放心，地面和床鋪都乾乾淨淨，沒有異味，洗漱用品也齊全。前台和客房服務都很熱情，有需求響應很快，讓人感覺很貼心。 地理位置也很便利，出行方便，周邊配套也齊全。下次來這邊還會選擇這家酒店，強烈推薦給大家！✨ ✨ 精簡版（適合快速點評） 房間乾淨整潔，床品柔軟舒服，採光超棒！服務熱情周到，設施齊全，整體體驗感滿分，強烈推薦！👍 📝 文藝版（適合發朋友圈/小紅書） 推開房門的瞬間就被治癒了，清新的薄荷綠搭配温柔的陽光，氛圍感拉滿。床鋪鬆軟得像雲朵，一夜安睡。前台服務細緻貼心，房嫂衞生無可挑剔，是會讓人想二刷的寶藏酒店～

Stayed here for two nights whist visiting Harbin. It’s about 40min drive from the city but with cheep didi rides it was easy to travel between. After looking at tourist sights during the day in the middle on winter we were able to come back here in the afternoon to warms spas, delicious food and wonderful service. The staff were lovely. They upgraded our suites and catered to our dietary needs. Extremely affordable and felt like a luxury stay. Strongly recommend.

這家酒店的設施和服務讓我感到賓至如歸。房間寬敞明亮，床鋪舒適，讓我得以安享良好的睡眠。此外，員工的熱情服務和細緻入微的照顧讓我倍感温馨。令我倍感放鬆。

乾淨舒適，入住體驗感很好。唯一不足的就是淋浴間下水不太順暢，滿屋地都是水。

服務態度極差 我原本的訂單是10月28日到11月3日 因為剛下飛機加上坐車到酒店已經過了半夜12點了 所以我在路上就把攜程上10月28日的訂單取消了 改成10月29到11月3日（退款180.28元） 而且29日凌晨我在酒店前台也成功辦理了入住（酒店人員並沒有提出疑問） 次日10月30日 我還在睡夢中酒店前台就用客房電話打給我説我的訂單有疑問 少付了一天的房費（態度較差） 30日晚上 我就去問具體什麼情況 酒店前台1並不知道這個情況 就叫了酒店前台2 酒店前台2 説29日凌晨（到29日六點前）的房費應該算是28日 如果在前台付的話比在App上貴12塊錢（192.28元） 讓我問問攜程的客服看看能不能修改回來 諮詢過後發現並不能 酒店前台2就給酒店經理打電話（電話擴音） 店經理（態度極其惡劣！極其惡劣！！極其惡劣！！！）“那個訂單我知道 ，那個人就有問題，那個客人理解就有問題，……”後續那個酒店前台2打斷了她説話 她就沒在吱聲 我就在旁邊 我全程就一直都在一旁準備微信的付款碼 我一直都在配合 我就想問一下 在顧客不知情的情況下取消的訂單 這個問題需要你們冷嘲熱諷嗎？ 我理想L7都開的起，我差你12塊錢？ 顧客是上帝 我也沒裝大爺啊 我也沒有刁難 我也沒提各種各樣難為人的要求 而且我全程一句廢話沒説 你們酒店説我差一天房錢 我直接就準備好付款碼了 本來是奔着漢庭這個品牌來的 你放心我以後再也不會來了 難到總部就從來不聞不問？ 也不做調研,下來轉一轉看一看？就放任不管？知道什麼是顧客滿意率麼？如果長此以往我看也離關門不遠了_

前台服務熱情周到，辦理入住手續高效又貼心，酒店設施完備，位置絕佳，交通便利，周邊吃喝玩樂一應俱全。總之，這家酒店的體驗太棒了，強烈推薦給大家！

剛進店，大廳很乾凈，佈置也很喜歡，房間寬敞乾淨，比想象中還要好，離店時候還送了伴手禮，總之一句話就是房間靠譜，服務靠譜！