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Geplaats op25 okt 2025
Gastgebruiker
Het hotel ziet er fantastisch uit. Management is ronduit slecht!
Bij het inchecken wordt geen informatie gegeven waar je welke faciliteit kan vinden en de openingstijden van het ontbijt en overige outlets.
Bestellen van drankjes en hapjes op de binnenplaats is ronduit slecht geregeld. Een half uur wachten om een bestelling door te geven is niet goed.
Communicatie van medewerkers onderling ging niet goed. Wij wilden gebruik maken van hun services maar deze ging niet adequaat.
Bij het uitchecken werd er niet gevraagd of alles naar wens was etc…
Al met al, geen communicatie, dus best jammer want het hotel en de locatie is geweldig.
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Prijs per nacht vanaf:€ 209
Geplaats op11 feb 2025
Gastgebruiker
各種設施都很好,衞生環境非常舒適,視野很好,夜景很美。旁邊有個奢華流光溢彩的商場。黃金閃閃,整個酒店也非常的奢華現代及典雅。健身房很棒,早上起來健身視野非常開闊。泳池也很美。
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Prijs per nacht vanaf:€ 466
Geplaats op3 aug 2023
MOHAMMED ALI IBRAHIM
Good and quiet hotel, has good and various breakfast and good internet.
The only point that the hotel must fix the parking barrier, it doesn’t work by the card, therefore, you have to wait few minutes till the noticed you through the CCTV camera.
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Prijs per nacht vanaf:€ 78
Geplaats op7 jan 2026
Gastgebruiker
An outstanding hotel experience.
The hotel is genuinely excellent, with a prime and highly convenient location. The level of service is exceptionally refined and professional, reflecting genuine attention to detail and guest comfort. Everything exceeded expectations, and the overall atmosphere was both welcoming and luxurious.
A place well worth visiting again, without a location.
Abdulrahman
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Prijs per nacht vanaf:€ 61
Geplaats op19 apr 2025
Gastgebruiker
We were just staying overnight as we had a long layover for our flight but the accommodation was perfect for our needs. We'd initially planned to take advantage of the gym and pool but in the end we were too tired so didn't even look at them. The receptionist sorted out our room quickly and we were pleasantly surprised by the size of the room - more a small suite, with a kitchen-diner-lounge, and separate shower room and large bedroom.
Two small bottles of water were provided, so I could make tea without touching the brown water in the taps. We ordered food from Deliveroo - which took ages to arrive but filled the hole. And I was able to log on to my Netflix on the large TV in the lounge to watch a film before bed. The bed was very comfortable and even with the air con switched off the room was a pleasant temperature all night. We were woken at 4am by the call to prayer, which was a very musical if rather earlier than we intended to wake up.
Good shower and ordered breakfast, which was delivered to the room. Breakfast was great, and very substantial only thing missing was some fresh coffee (tea was provided) but I expect that would have been included if I'd thought to ask for it.
All in all great value for a comfortable stay.
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Prijs per nacht vanaf:€ 56
Geplaats op26 jan 2026
Gastgebruiker
فندق حديث نظيف. على الرغم من كبر الجناح ولكن يعيبه صغر الحمام والمغسلة مع عدم وجود كاسات لحفظ فرش الاسنان مثلا ، وعدم وجود علاقات للملابس. في الصالة الاضائة خلف التلفاز قوية جدا ولايمكن اغلاقها وبالتالي مزعجة.
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Prijs per nacht vanaf:€ 67
Geplaats op24 apr 2025
H Stefan Bracha
I have no words to describe how good this hotel is
Itreally feels like a five star hotel
I am a retired physician and I am from Honolulu Hawaii so know hotels. and traveling through Scandinavia in much of the rest Europe and the UK of the last four years I’ve stayed in more than two dozen four star hotels. 
And this one is easily is in the top 10%
The service is the best of any hotel I’ve ever been in. from the reception desk to the restaurant staff, to the cheerful people who efficiently run the coffee shop in the lobby etc.
The buffet is beyond belief and à la cart menu is extensive and available late into the night
 i’ve been to several well-known Middle Eastern restaurants in London in Oxford UK the buffet here is better than any of them
The end hotel has the grandest lobby of all two dozen that I’ve seen for the last four years
And the location cannot be beat
I intended to only stay four days, but extended to three times that one reason was, I wanted to try all the dishes in the buffet at least twice. I was planning to try some of the recommended restaurants in town, but decided that it is unlikely that there will be any better than the this hotels restaurant.
I was trying hard to think of anything negative to say just to show some balance, but I cannot think of anything
This is the place to stay if you are in Riyadh
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Prijs per nacht vanaf:€ 60
Geplaats op6 nov 2025
MsMelissa
Disappointing experience with serious service issues, partially salvaged by the duty manager.
My stay at JW Marriott Riyadh started off very poorly. I arrived at 3 a.m., and check-in was disappointing — no welcome drink, no upgrade, and none of my pre-arrival requests were met. My room was small, not on a high floor, and the “genius suite” was misleading: the bathtub’s view is blocked by fixed blinds. On top of that, someone was smoking on a non-smoking floor, which made me feel unwell, and reception offered no real solution.
Concierge service was equally frustrating. I had arranged a driver for a trip to the Edge of the World, but I received conflicting information and was quoted a price three times the market rate. When I raised the issue with the concierge, he promised to resolve it and never got back to me. Complaints at reception and with concierge went completely unaddressed, forcing me to escalate directly to the duty manager.
Thankfully, the duty manager intervened and salvaged my stay — upgrading me to a penthouse suite for a few hours and offering a complimentary dinner. While his support was excellent, it shouldn’t have taken escalating multiple complaints to get any resolution.
Overall, the hotel itself is luxurious, but inconsistent service at reception and concierge, misleading room descriptions, and poor handling of complaints make this a risky experience.
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Prijs per nacht vanaf:€ 223
Geplaats op23 mei 2025
MFH Bin Hamoodah
I stayed for two nights at Nova Rotana Hotel in Riyadh, and overall, it was an excellent experience.
The King room was clean and comfortable. Reception staff were very professional and fast, and they kindly gave us the room earlier than the official check-in time.
The location is outstanding — in the quiet and convenient Al Olaya area.
Services like cleanliness, internet, and hospitality were excellent. Breakfast was good and standard.
A couple of minor notes: the A/C was a bit loud even at the lowest fan setting, and the gym/spa/pool hours for women were limited (morning 8–10 AM, and evening 8–10 PM). A bit more flexibility would be appreciated.
Overall, I highly recommend the hotel for its great value and prime location.
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Prijs per nacht vanaf:€ 84
Geplaats op26 nov 2025
Anonieme gebruiker
موقع الفندق ممتاز لقربه من مستشفى الملك فيصل التخصصى. بالنسبة للغرف كانت واسعه ومريحة ولكن بالنسبة للاثاث يحتاج الى تغيير لانها قديمة لان دولاب الملابس الباب لا يقفل وايضا ادراج التسريحة مكسرة.
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Prijs per nacht vanaf:€ 68