Hotels in Gateshead

"Upon checking in the lade receptionist was quite rude to us never smiled either . In the evening we went to eat in the bar salad came with mud still on the leaves which then put us off our meals, I asked for refund . Receptionist came refunded our salad but not once from the restaurant staff or the receptionist did I receive an apology which is unheard of . Later I asked same receptionist for a late checkout as being a Leonardo Hotels member you can get this free of charge he said yes I shall mark that down. Today at 10am I was wanting to check that the evening receptionist had noted it down luckily I had checked as he hadn't even done it . The lady receptionist had to put it on . Would I stay again absolutely not ."

"The Hotels lovely , the room was comfortable and nicely decorated . Negatives were we had a squeaky bed frame and the you could hear the occupant’s above us walking back and forward back and forward all night. The room would benefit from a king size bed breakfast was great English breakfast was a bit sparse with only one sausage and bacon , but there was continental breakfast available , eggs Benedict were lovely and beautiful views of the garden from the conservatory"

"This hotel is really friendly, welcoming and cozy. It’s a great location to shops and amenities and travel routes. The breakfast is good but they don’t offer any other meals however.!!!!!!! You’re right next to a sambucas restaurant, sciff inn that do amazing food and KFC a fave of many.! Your close to local shopping center and so so much more.!"

"Best bed ever! Very comfortable linens, mattress and pillows! Towels were a bit old but very clean! The swimming pool is just good… kind of cold but a little warm, but not enough! So it is not comfortable being on the jacuzzi at all… and every 5/7 minutes, have to get out of the water to restart the engine… Saunas and spa were really good! Breakfast was very good with lots of varieties that we don’t see often in hotel in the UK. Fruits, cold cuts, cheeses, breads and all the hot british breakfast dishes. Near a lot of restaurants and shopping locations Would be back again to this same place"

"The room View is amaizing its what it says on the tin however if you are a sensitive sleeper there is a pump that goes all nightfrom the near by dock. You would assume the room is sealed to all types of noise from the outside. The bathroom is not great at all small and rusty shower pipes No robes or slippers inthe room- atleast say when booking so that you know what to expect. Breakfast ok- unfortunately some flies wouldn’t leave our table alone Hospitality great, they changed our bedding both nights Overall- the worst Hilton I have stayed in and such a Hilton fun but this trip taught me it’s probably just the name."

"The House is nice. The location is convenient."

"Stayed here many times with work. Excellent location, super friendly staff and amazingly clean. Great value for money. Restaurant inside and bar which is a little expensive for what it is but there is a pub and carvery across the road (2mins walk). Parking is free and there is always loads of it. The hotel itself is on a bit of a retail park which can get busy at times but I’ve never struggled to park and I’ve stayed here at least 40 nights since April. I don’t write reviews to be fair. But credit where it is due."

"Checked in quickly route to room was explained and easy to follow facilities were good room was clean burger king was convenient"