Ontdek uw verblijf in Miami

The hotel is in a nice location, lots of things near by. Be aware of following things : - u can’t get early checkin because their staff starts working after 10am and it takes like 3 hours to clean . So that’s a no . - their hallways are actually quite dirty . Which was not pleasant to see . - overall design of hotel is quite modern but again the dirty carpets were just bad to see .

Amazing customer service from Michael Spencer of Loss Prevention! I left an important and valuable item in my room and spoke with Michael. He immediately took down all the information, checked the room, located my item, and shipped it to me right away. This was above and beyond the level of service I’ve ever had when accidentally leaving something at a hotel. I travel several times a month for work and it’s easy to leave something behind. Thank you Michael for your sense of urgency and concern.

Breakfast is not included by default, can be a single breakfast, no buffet. Check in for dozens of knife destination fee, can include 50 knife credit for the service, thirty-five knife credit for the meal quota, can not be used in the paradise bar or mini bar. Service attitude is very considerate, room service exaggerated to send a water also A full set of trays, honey, sugar, and plastic wrap. At the door, the boy picks up the baggage, sends the umbrella, sees that you have an empty drink bottle in your hand, and the paper group will ask you if you want me to help you get rid of the trash. This tip is so happy.

The hotel is average. My room can only see one corner of the sea. The building next door is super noisy and slightly disappointed. hskp is good. I forgot to put a tip on the first night, but there is nothing missing in the room. According to American habit, there is no tip. The room supplies are 100% less, but it is not here. I made up the tip, thank him for not bringing me the same because of my mistake

I was in this hotel for 2 nights with friends, I found this place very clean and quiet, very central to shop, nice restaurants and bars in the area. Very nice Hotel and nice staff. The only thing I didn't like was that I made a reservation with the concierge Sabina to go to the airport in a Taxi and in the morning instead of a yellow cab a random black SUV pick me up and charged me $85 to the airport, something that It seems excessive, very expensive, considering that I paid only $43 from the airport to the hotel when I get to Miami

Stayed here 2 nights post cruise and we simply loved it--5 min walk from the beautiful Brickell shopping center. The best part of this hotel is the pool area without a doubt--its stunning with great service and a gorgeous pool where children are most welcome. The main lobby bar is a slight let down for us and looks a little dated but still nice. Rooms again are nice but in comparison with other 5 star properties in Miami are showing signs of age. Breakfast however in Le Mar is spectacular with simply beautiful food and if you eat outdoors the views are magnificent.

Curtain was too short, they had to improvise and add clips to shut the middle part and glue with take the sides so sunlight didn’t come in the morning. One of the days asked for cleaning service at front desk, they said it was gonna be done but room was not done when I came back at night.

Do NOT stay here if you have an early flight and want to enjoy breakfast. We tried to go to breakfast at the Coral Cafe at 6:00 am only to find out that breakfast doesn't open until 6:30 am. I stood by the hostess because it said wait to be seated and she just looked at me rudely and said, ”uhhh...? Do you need something or...” I replied, ”Yes, I wanted to get breakfast.” She responded rudely, ”Well, it doesn't even open until 6:30 so you're gonna have to wait.” We are diamond members and we tried to use our food and beverage credit to grab something quickly. We only had 5 minutes to eat so we couldn't sit down and eat. We only wanted a croissant that we were willing to pay $15 for and It was literally just sitting at the buffet to grab easily. The hostess was so freaking rude and argued with me and embarrassed me in front of everyone. She said I had to sit down and wait to be served. We had already waited 30 minutes for her to tell us this. She told us to go to Starbucks instead. I informed her that I wanted to use my food and beverage credit and she said, ”oh well. I don't know if it works there, but you'll just have to go there because that's you're only option. I can't give you a croissant here. You have to sit down and wait to be served.” Pretty ridiculous that I couldn't buy something to go. They also charged us $18 for our Turo to be parked in the parking lot for only a couple hours while it was waiting to be picked up! We didn't even have the car parked over night. Also, I NEVER received a receipt after checkout which is not normal for Hilton. I had to find the receipt online via the app. Will never stay here again! Super rude and terrible customer service! I have stayed at many Hiltons all over the world, but I have never been treated so poorly!

Nice place to stay, except the lift is super slow…

Amazing hotel. Affordable. Would totally comeback again anytime soon. I recommend it 100%. Pool is impressive and gym it’s amazing. Location is good you’re close to everything. Walking distance from bars and rests.