Hotels in Chitose

"Best Western Plus Hotel Chitose – Convenient Airport Stay with Mixed Service My family and I stayed at the Best Western Plus Chitose this week. The hotel is about 10–15 minutes from New Chitose Airport, and the taxi ride cost roughly $30 USD, which made travel very convenient. Our arrival experience wasn’t the strongest start. We arrived around 2:00 pm and were told our room was ready but that we would need to pay an additional fee to check in one hour early. They held our luggage while we waited in the lobby, and about 10 minutes before official check-in time they offered to let us in to our room (10 minutes early) as a “favor.” Since the room was already prepared, this felt unnecessary and didn’t set the most welcoming tone to charge us. Even simply delivering our luggage to the room while we explored would have been appreciated. The room itself was quite good. It was clean (besides couch stain and shower smudge), relatively spacious by Japanese standards, and stocked with the usual thoughtful amenities common in Japan. The beds were comfortable, and having three pillows per bed was a nice touch. The soaps also felt high quality. The TV is not placed at an angle that makes it easy to watch from the bed, only the couch but we didn’t use it or this living room area. The location is another plus, with several restaurants, Seven-11 and shops within easy walking distance. Service was somewhat inconsistent. The concierge provided a map with recommendations but mentioned being new to the area and couldn’t share much additional insight. When we asked the night desk attendant about nearby places serving Japanese soufflé pancakes for breakfast, she suggested waiting for the hotel café to open at 10:00 am, even though they don’t actually serve pancakes, which wasn’t especially helpful. Overall, the hotel is clean, comfortable, and very convenient to the airport with reliable WiFi. Just don’t expect highly proactive hospitality or detailed local recommendations beyond the basics."

"Location: Within the airport international terminal. Short indoor walk from Arrivals. Very convenient. Atmosphere: Calm, quiet and friendly. Warm welcome. Full of artistic features. Rooms: Well appointed, spotlessly clean. Spacious. Quiet. Comfortable beds. Amenities: Library. Tea House and Onsen Breakfast: Lovely breakfast spread. Delicious ramen. We would love to be back."

"Everything I need for a comfortable home as a traveller is there. The location is pretty peaceful for an introvert like me. The view outside the windows are beautiful, especially when it's snowing. The nearby convenience store also have almost everything I need. My overall experience is surreal. Thank you for the excellent service!"

"Het is een hotel in de buurt van station Chitose. U kunt de trein nemen vanaf het vliegveld voor ongeveer 15 minuten. Het is een hotel met een zeer goede ligging. Het personeel biedt goede service."

"Originally, we only stayed here for one night due to a flight connection, but the experience far exceeded our expectations! The hotel offers great amenities like an on-site hot spring, massage chairs, and a gym. Plus, the complimentary ochazuke (tea rice) for late-night snacks was such a nice touch—perfect after a long day of traveling. What’s more, they provide free airport shuttle service, which saved us a lot of trouble. In the morning, the golden sunlight streaming through the courtyard was absolutely stunning, adding a peaceful and beautiful start to our day. Considering all these, the price is really reasonable and worth it. Highly recommend this place for transit travelers!"

"I had a wonderful stay at Air Terminal Hotel. The location is absolutely perfect since the hotel is directly inside the airport, making it extremely convenient, especially for travelers with early morning flights. The airport itself has many shops, restaurants, snack stores, and convenience stores, so it’s very easy to find food, drinks, and anything you might need. The room is compact but clean and comfortable. One of the highlights was the window view overlooking the airplanes — it was a unique and beautiful sight.✈️ 😋Breakfast was excellent with a wide variety of delicious options. The staff were also very friendly and helpful. The hotel also offers access to an onsen, which is a great feature, although I didn’t get the chance to try it because the queue was quite long. Overall, it was a very pleasant and convenient stay. I would definitely recommend this hotel to anyone looking for comfort and easy access at the airport.👍"

"We stayed here during our business trip. The Hotel was good."

"Geweldige plek voor vroege of late vluchten. Het is ongeveer 10 minuten lopen vanaf het station Chitose. De kamer had tatami-matten, wat de kinderen erg leuk vonden. Er is een pendeldienst naar de luchthaven, maar de eerste rit is pas om 06:20 uur, wat een beetje laat is. Een rit om 06:00 uur zou perfect zijn geweest."

"The hotel room was clean, comfortable, and the hotel is located near the train station in the quieter Chitose area, which made for a relaxing stay. The staff were friendly, helpful, and provided great room service. One of the biggest highlights was the convenient airport transportation, especially a huge relief when we had to manage our suitcases in the snow. There is also a shopping mall near the hotel, along with a large shoe plaza offering many options at reasonable prices. The staff there were incredibly kind and provided excellent service, making the experience even more enjoyable."

"Great location, only a 5-minute walk from Chitose JR Station. The bed was very comfortable and the environment was clean. However, the water from the water heater wasn't hot enough; I hope the temperature can be increased a bit."