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Geplaats op21 aug 2025
Gastgebruiker
Great stay, hotel was was really premium and fantastic service from the staff
Breakfast and room service was high quality
Pool, Sauna and gym were all really great and felt luxurious, the pool especially was very relaxing
Location is a little far from the centre but quick metro ride close by or hotel was great at organising taxis
Would highly recommend!!!
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Prijs per nacht vanaf:RUB 9.358
Geplaats op14 dec 2024
KMS
I recently stayed at the Sofia Novotel and overall had a pleasant experience. The rooms were very clean and well-maintained, providing a comfortable space to unwind after a busy day. The beds were perfect—not too firm and not too soft, ensuring a great night’s sleep.
The hotel’s location is fantastic, situated just across the street from a shopping mall, which made it incredibly convenient for dining, shopping, and entertainment. The staff were friendly and helpful, always ready to assist with a smile.
The breakfast was excellent, offering a good variety of fresh and tasty options to start the day.
The only downside was the gym, which is quite small and lacks heavy free weights and a pull-up bar. While it’s fine for a basic workout, those looking for a more comprehensive fitness setup might be disappointed.
All in all, Sofia Novotel is a great choice for its location, comfort, and service, but fitness enthusiasts might find the gym facilities limited. I would definitely stay here again!
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Prijs per nacht vanaf:RUB 8.162
Geplaats op18 jul 2025
Jn_foodie
Best 5 star property in Sofia hands down.
.The room was spacious with contemporary and minimalist design but still very functional. There's even a divider between the bathroom to the rest of the room so it felt like staying in a junior suite instead.
.The facilities were amazing, best indoor pool I've been to ever. It was fitted with all the aqua techs which provide so many massage options. There's also 2 types of saunas, a salt room, a steam room and even a ice tube filled with ice.
.The food at the hotel restaurant was amazing
.The service was so good because I was very frustrated and hangry as the QR code and the TV ordering system didn't work and I called the restaurant repeatedly and no one picked up. So I went down and spoke to Daria, who listened to my concerns and personally took me to the restaurant so that I can order something from the restaurant menu that I really wanted to take back to the room which is not supposed to be done. Diana from In Room Dining even came to deliver the food to my room for me, which actually wasn't her job. I felt looked after and treated like a guest in a 5 star property.
To top it up, we decided to have lunch at the hotel restaurant after checked out and met Vladislav, who gave us an amazing service from food to drinks. Absolutely perfect.
I will definitely come back to stay here next time I am in Sofia and will recommend it to everyone who's coming to Sofia.
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Prijs per nacht vanaf:RUB 11.863
Geplaats op11 sep 2025
Gastgebruiker
The Junior Suite was wonderful, essentially a studio apartment with a well-equipped kitchen and dining area, large windows, a private balcony seating area and extensive shelf space. The bathroom was very modern with a very nice tall shower. The beds were very comfortable and the room was large, with a couch. Definitely a great place for both short and long stays.
There were a few small inconveniences in the room, but nothing that affected our stay (water seemed to leak over the door of the shower onto the shower mat; toilet seat was very stiff and loud to open/close; closets were very wide but oddly short to accommodate extra drawers, so too small to hang dresses in full length; the automatic lighting inside the closets did not turn off correctly; and our key card stopped working in the middle of our stay and had to be fixed at the reception). The hotel is very close to a tram stop, so it's easy to get into the city center, and it's also very close to the Cultural Center. It is a bit more of a trek to walk into the city, but still possible in 20 minutes or so. The hotel is located on a small street off the main road and the sidewalk leading up to it is very narrow and in disrepair. You would not guess that the inside of the hotel is so sleek and modern based on the older surrounding area.
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Prijs per nacht vanaf:RUB 10.667
Geplaats op28 feb 2024
Anonieme gebruiker
Limpieza, ubicación, confort, desayuno y equipamiento de la habitación convierten a este hotel en una excelente opción para descubrir la animada ciudad de Sofía. Cuatro estrellas equivalentes a los hoteles españoles de la misma categoría
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Prijs per nacht vanaf:RUB 7.913
Geplaats op18 mei 2025
Gastgebruiker
A very unique hotel that combines hotel and co-working spaces into one. Room was very spacious, breakfast was good and an easy 15min ride from the airport. Noticed that check in can be done online but also upstairs where is the restaurant.
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Prijs per nacht vanaf:RUB 6.168
Geplaats op15 dec 2025
Gastgebruiker
Hotel is perfectly located in center Sofia, service is good but not as attentional as what I’m used from Intercontinental… you would expect exceptional attention service from the hotel. (Told them it was my birthday for example and not even a happy birthday) Rooms are very spacious, spa and gym very nice and the Adore restaurant has very good food.
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Prijs per nacht vanaf:RUB 11.526
Geplaats op26 mei 2024
Gastgebruiker
The attitude of the receptionist was unprofessional, rude and unacceptable.
For one hour, the whole hotel didn’t know how to charge my credit card, as their credit card machine doesn’t follow EU rules for 3D security, thus jeopardising clients’ private data. I wasted a full hour on the phone with my bank, only to find out that the hotel doesn’t follow rules on how to securely handle credit card data. The management kept telling me that it’s my fault, despite the fact I never before have had problems with card payments before.
Breakfast food was decent, with a choice between a couple of set menus.
The hotel was clean, rooms were quiet, and it was situated and in a convenient location, within 3-4 minutes from the nearest metro station.
Some of the photos on their site are dated, as the interior is different now.
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Prijs per nacht vanaf:RUB 5.994
Geplaats op30 okt 2024
JFO
This hotel has a wonderful breakfast spread. We enjoyed the breakfast and looked forward to it every morning. There is a wide choice of selection and everything was delicious.
The room was clean and spacious, though the furnishings are dated.
Reception is very friendly and helpful.
Not the best location in Sofia, but convenient for trams. About 10 minutes walk to Sofia centre or Sofia Mall. 5 minutes walk to the Ladies Market. Not many shops or restaurants in the vicinity of the hotel
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Prijs per nacht vanaf:RUB 5.607
Geplaats op9 mei 2025
EnnovyB3
Nadat we de huurauto ingeleverd hadden, zagen we de shuttlebus van het hotel al de parkeerplaats oprijden. Ideaal. In het hotel werden we vriendelijk ontvangen. De kamer was modern en schoon. We hebben er heerlijk gegeten en snel gaan slapen. De volgende morgen stond het ontbijtbuffet klaar. Goed gegeten en met de shuttlebus weer naar het vliegveld. Meld dit wel vantevoren . Ideaal om te overnachten na een late aankomst of vroeg vertrek.
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Prijs per nacht vanaf:RUB 5.882