Hotels in Baoding Railway Station/HC International Plaza, Baoding

重点提一下设施方面的问题： No.1, the air conditioner all around the room was not cooling well all the time. It’s hard to fall asleep with no sweats at the middle of night. No.2, the projector has a bad function in use. It’s totally hard to get connected with your phone or any other smart devices, which means you just have to watch limited programs, not free to choose whatever you want. No.3, the toilet was not crashing well. Be a little concerned about doing a poopoo. 遗憾是没来得及拍照，总之体验不怎么美好就对了，谨慎

位置非常好，離保定站衹隔了一條馬路；老闆人非常熱情，放好行李後知道我要出去吃飯主動用車送我過去，晚上還微信聯繫我接我回店，非常感謝。另外房間裏進門要求換拖鞋或鞋套，這在青旅中非常少見，由此可見衞生還是很注意的。性價比在保定的平台上應該算很高的了，可能是因為價格便宜所以床架不是新款帶插座照明的那種，但也睡得很舒服。設施齊全，冰箱洗衣機微波爐都有。

本以為是名不經傳的縣城小酒店，結果入住後無論是服務還是房間細節都比較驚艷。前台貼心給娃準備了禮物，還有免費的梨湯，飲料。各種應急小物品也非常齊全。房間乾淨衞生，雖然臨街，但不吵鬧。離西大街很近，步行十多分鐘即可到達，酒店馬路對面是一條本地的集市，各種花鳥魚蟲，小朋友看了都走不動了，非要買回家。早餐雖然地方不大，但接待量也比較滿足，菜品種類也算豐富。值得入住。棒棒噠

第一次住白玉蘭酒店，意外驚喜。地理位置特別好，離核心景點都是步行可到，周邊各種餐飲、大MALL、便利店，極為便利；門前就是一個大停車場，對自駕遊非常友好。服務也值得點贊，進門有熱茶，頂級品質悄然無聲的奧的斯電梯，寬敞的房間，還有退房時超級實用的伴手禮。以後外出旅遊會優先選擇白玉蘭酒店。

這次入住體驗非常滿意！酒店地理位置絕佳，在市中心，去直隸總督署和古蓮花池都很近，周邊吃飯購物也特別方便。 讓我印象深刻的是服務，前台非常熱情，還貼心地送了歡迎水果。 房間乾淨整潔，乾濕分離的設計很實用。酒店還有洗衣房和充電樁，對我們自駕游來説太方便了。 整體感覺物超所值，下次來保定還會選擇這裏！

The Modern Crystal Hotel in Baoding is only a 2 minute walk to & from Baoding Railway Station and there are lots of small shops and places to eat, as well as a shopping mall nearby which includes an Apple store! The hotel is quite old and some parts of the rooms I saw were badly in need of refurbishing, but the customer service is excellent. Every staff member I dealt with during my 3 night stay was wonderful …. the Reception staff, and the lovely ladies who clean the rooms and work in the dining room were all consistently and naturally extremely helpful and friendly to me ☺️ The Reception staff ask if you use WeChat, which is great, because you can message them if you need to ask anything and they respond immediately. One of the young guys on Reception went out of his way to help me when the sole of my shoe came away from my shoe, by trying to find a shoe repair shop (there wasn’t one) and then finding & ordering shoe repair glue on Amazon China for me and delivering it to me in my room an hour later! That kind of service is really heartwarming to a foreign traveller 💜 There is a hotel laundry available for guests to use, which was great! BYO laundry detergent. The only real issue - and it’s a major issue - was that smoking is allowed (and encouraged) in the hotel, which, as an Australian, I find shocking and quite unacceptable in this day & age of global “no smoking” health laws. The first room I was allocated smelt so badly of cigarette smoke, I couldn’t stay in it and requested a clean smelling room. The Reception staff complied immediately, and the 2nd room was much better, although it also had a very faint cigarette smell which was not ideal because it spoils the enjoyment of the room, and a No Smoking room should not smell of cigarette smoke at all, but I assume that every room was probably the same. Even the lifts & foyers on each floor smelt badly of cigarette smoke, and it wasn’t nice to see ashtrays everywhere. I have found the same problem in other hotels in China on this visit, more than ever before, and it’s really not pleasant for those of us who hate the smell of cigarette smoke and also get headaches from the horrible smell. It’s a shame, because no matter how excellent the customer service is, the cigarette smoking would prevent me from booking there again, or recommending it to anyone. Pity 😟

The service did not reach the expectations. As the description said, we can leave the baggages with the hotel. And when we asked, she just said that we can just leave our bags by the couch, with the not-a-service mind. The second front person we encountered was just a tiny bit better. So we had to go outside and pay for the bag deposit. The cleanliness is another problem. The floor inside the room was so sticky, to the point that we needed to wear the slippers all the time. We didn’t want to bother the receptionist so we had to endure that issue. We also requested the non-smoking room but we got the one filled of smoking smell.

位置真的太方便了，步行就能到直隸總督署和西大街，逛古城、吃美食都超近，出行特別省心。酒店環境安靜雅緻，鬧中取靜，住着很舒服。房間衞生做得特別到位，乾淨整潔無異味，細節都處理得很好。前台服務熱情周到，辦理入住高效，有問題都耐心解答，十分貼心。影音設施效果很棒，畫質清晰、音質好，晚上放鬆看電影超愜意。整體體驗超出預期，服務貼心、環境舒適、地段絕佳，來保定遊玩住這裏非常合適，強烈推薦！

服務：首先就是服務很暖心，前台客服很熱情，退房還準備了伴手禮，做的很不錯 衞生：衞生每日打掃，乾淨清潔設施：酒店房間寬敞，還有的都有 環境：周邊就是餐飲很方便 設施：設施一般，吹風機和水壺其實該換了，推薦用泊為的，水壺和吹風機都很不錯 自助下午茶：前台設有休息的位置，也有茶飲零食等總體就是很不錯的一次入住體驗，下次出差還住這裏

The quiet and very clean rooms in a perfect location. Thanks to the team for their kindness and awesome services.