Hotels in de buurt van Smilecanarias in Acentejo

We arrived early evening with a quick check in with time for an evening meal. Clean, practical room with kettle, fridge and basic kitchen equipment if looking to self cater. We had a lovely room overlooking beautiful gardens with a view to Mt Teide. Shuttle bus to town centre in mornings and late afternoons.. Free WiFi and TV (no BBC). Animation programme 5 days a week offering range of activities. The evening bingo and quiz was different and amusing. The breakfast menu was varied, evening meals ok with plenty of dishes for meat/fish eaters and fewer options for vegetarians. However, restaurant team happy to accommodate vegetarian meal requests. All the staff were friendly, polite and accommodating. The decoration, fixtures and fittings, etc reflect the age of the hotel. Ongoing maintenance, re-decoration and updating is evident. If you prefer a newly built hotel with the latest features this is not for you. The gardens make this hotel; if you enjoy flora, fauna and soaking up nature then this is the place for you. We would return.

Just been back again for the third year, and we’ll definitely be back next year. We love this hotel. Amazing value for money, great pool area and pool bar, we love the hot tubs. We’re always sad to say goodbye to the friendly lizards. The rooms are great, air conditioned, good soundproofing and black out blinds. All of the staff are great. We never want to go home on our last day.

I have just been on my first solo trip and I chose this hotel to stay at. I didn’t find the reception team overly helpful. When I checked in, I wasn’t given any information at all about the location of the restaurant for breakfast or the opening and closing times. I also wasn’t given any information on where the pool was, the operating times, towels etc. I asked if I could have a room with a sea view, but I was told I couldn’t with no reason why. I was willing to pay the additional, but it was a flat out no. On the few times I had any questions, the lady on reception didn’t stop what she was doing on her computer, she spoke to me whilst she continued working so I felt like a bit of a nuisance to her. The pool areas are spacious and have plenty of sun beds. It was quite empty when I used the pool and I can only imagine the reason for that is the sun beds are very uncomfortable. You can’t seat them up, you can only lay on them. A few times I took my pillows up so I could try and sit up and read my book. The pool by the bar is a lovely temperature, but the pool on the other side is freezing. The pool staff were very friendly and they served a good club sandwich. I paid for bed and breakfast, but only ate their breakfast once. The food way okay, but wasn’t very hot and not much variety. My room was spacious and comfortable. The bed was quite hard which I’m not used to, but I actually slept very well. My room faced the main road which was a little noisy at times, but it didn’t disturb me too much. The location was brilliant. It’s in a central location and I was able to walk everywhere. As a solo traveler, I felt safe here.

I stayed one night to rest and visit the north of the island. The place is very quiet ideal for rest. Cleanliness, very correct host treatment. The bathrooms and kitchen are shared. For the price of the Hab is very good.

Our airline cancelled our flight from Tenerife South Airport at the last minute, and rerouted us via the North airport the next day and we had to very quickly book our own accommodation for the night. Booked through Bookings.com pretty much based on proximity to the airport as we had a very early flight the next day. After all the stress of the day the reception staff were lovely and welcoming. Our room was massive and well equipped. We eat at the hotel and it was good and also very reasonable. Due to the early flight and the clocks going forward we were a little anxious that we would set our alarms incorrectly or they wouldn’t update overnight. The night receptionist said he would do a walk up call for us and also would have a grab bag for breakfast waiting for us, as well as organising a taxi. The call happened and the breakfast bag was waiting for us with the Taxi. The staff couldn’t have been more helpful and made what was a very stressful time very pleasant, thank you.

When you stay at Puerto Nest Hostel in Puerto de la Cruz, you'll be near the beach, within a 10-minute drive of Plaza del Charco and Lago Martianez Swimming Pools. This beach hostel is 0.4 mi (0.6 km) from Rambla de Castro Protected Area and 0.5 mi (0.8 km) from Garden Beach.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. This hostel also features a picnic area and barbecue grills.Take advantage of the hostel's room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. A complimentary continental breakfast is served daily from 8 AM to 10 AM.Featured amenities include luggage storage, laundry facilities, and coffee/tea in a common area. A shuttle from the hotel to the airport is provided for a surcharge (available on request).Make yourself at home in one of the 6 guestrooms. Prepare your meals in the shared/communal kitchen. Complimentary wireless internet access is available to keep you connected. Bathrooms with bathtubs or showers are provided.

My husband and I visited the Sol Costa Atlantis Hotel for a week in April 2024. We were very much looking forward to our stay at this particular hotel as having viewed it online, we thought it looked rather nice. Our arrival at the hotel was quite late due to having experienced a flight delay therefore, we were feeling quite tired, however, we found that the reception staff were not very welcoming or friendly, they just went through the process of getting us checked in, there was no ‘Welcome to our hotel, have you stayed with us before’, nothing of that nature, no welcome drink was offered. Once checked in, we went to our room which considering it was a 4* hotel, we were surprised at how basic the room was. We unpacked and tried to open the Safe to store our valuables. We were unable to open it so being tired, we decided to deal with everything the following morning. We were booked on a half board basis so, we got up the next morning to go for breakfast and both said how incredibly warm the room was and, because of the room temperature neither of us had slept well. We checked the air conditioning but were unable to deal with whatever the issue was. We then went for breakfast which, unfortunately, wasn’t great. We absolutely appreciate that with buffet food, due to it sitting, it can get cold quickly but, having said that, there were a lot of people staying at the hotel if the dining room was anything to go by which meant that the turnover of food from the buffet was quick so, I wouldn’t have expected the food to be as as cold as it was. Also, the toasters which were in the dining room, there just wasn’t enough of them and then, to make matters worse, when you put a slice of bread through the toaster you had to repeat the process 2 to 3 times as the bread wasn’t toasting!! Then we had the coffee machines of which you had to queue for a considerable length of time to get a coffee as again, for the amount of people, there weren’t enough coffee machines. After breakfast we went to reception to report the air conditioning issue. The chap with whom we spoke said he would get a maintenance person to fix whatever the issue was. We informed him we were out for the day so the technician could go into our room at any stage. We also asked about the Safe in our room to which the chap on reception advised that we would have to pay to use the safe. I was appalled to hear this saying to him ‘That’s daft, surely if there’s a safe in the room, it forms part of the room, it’s a bit like saying, there’s a wardrobe but you can’t hang your clothes in it until you pay to use it’. My view is if you’ve paid for a room, then you should have access to everything in that room especially the safe as it doesn’t cost the hotel any extra to allow guests access to the safe in their room!! After our day out, we came back to our room only to find that the air conditioning hadn’t been fixed much to our disappoin**ent and to make matters worse, when we reported it

Apartment is very comfortable room, with balcony and table, indoor table, all kitchen comfort. Family is done almost every day. Very clean, very friendly staff, including at the reception. We were next to the restaurant on the floor, so a little noise in the evening, but next to enjoy the animations. The residence is well placed to walk in the city, car parked outside at a maximum of 5 minutes in adjacent streets. the staff explains how to go there ... Very happy with our stay.

April 2024. ”This is the second time both of us have been here on holiday. It hasn't changed much, although there are some new staff members and some who recognized us from our last trip, a year and a half later. Everyone is very friendly and helpful. We chose to go Privilege again, as it's a nice feeling to be able to sit back and relax. The weather is beautiful, although we did experience rain one day. Even the manager apologized for the rain. One additional thing we noticed by the pool was a disabled chair lift, which is great for keeping up with the times. We would also like to mention Vincente, a staff member who was always attentive to our needs. He was just as helpful as the last time we met him. It's a great place to stay and chill, and to switch off from work and all the things that bring you down. We both plan to come back, but we might try H10 Ocean in Jamaica first.” Thank You to All the staff that made our holiday special. Also, we are still here for two more days.

This was our third stay at Hotel Botanico, and we felt like we were returning 'home' after a gap of 2 years because of Covid. This is such a beautiful hotel, in a stunning, peaceful garden setting. The rooms are excellent, the staff are so friendly and helpful. Beautiful swimming pools and amazing spa facilities. There are lots of restaurants and bistros very close by, as well as the hotel's own restaurants, and a shuttle bus leaves for the main port just a 10 minute ride, which is full of restaurants, bars and shops etc. Jet 2 holidays were efficient, helpful, and all the arrangements worked.