Charming onsen hotel located 5 min drive from Kaminoyama station. A shuttle pick up can be arranged with the hotel ahead of time available from 1430-1800.
It’s a relatively dated property but well maintained. A small public onsen with a rotenburo, and a small private onsen within the room comfortable for two. The spring water through the property is the same.
Meals provided are extensive, balanced and nutritious featuring local specialities like yam, Yamagata and Yonezawa beef.
Drinks are offered at the lounge in the afternoon from 1700, morning coffee and tea available from 0800.
Overall a comfortable and luxurious stay.
Overall the experience was average. For the same price at other hotels I've been to, the service, room quality would have been much better.
The facilities are generally aged. The room was old a bit dusty and some parts of the tatami floor had sunken in. Service was pleasant.
Few important things to note:
- poor ventilation at meal times meany the whole hotel and your room would smell like meat.
- shuttle service only for to and from the bus station. (Most other hotels provide shuttles to the ski lifts)
- the ski lifts are about 10-15mins walk away with full gear on (boards, etc)
kids play area helps my kid away from watching ipad. the staff is amazing. Meal is ok only, not as good as others but the price tag is much lower. and central location is its best selling point to me! I recommend.
My biggest mistake of this trip to Yamagata is to book this hotel. It's a good hotel but it's in the middle of nowhere. You will want to stay around the city of Yamagata province which is also called Yamagata city just so you can get to famous tourist spots. However this is 4 hours away from all of these. I had to book another hotel so I can stay 1 day in the city when I wanted to visit these places and the traveling time just completely made me exhausted. It took like 1 day to go to a place and 1 day to go back. It was so terrible, I was crying. This place is closed to Shonai airport not Yamagata airport so I also had to book another flight from Shonai. I wasted so much money for transportation. It was such a terrible experience.
However the hotel is incredibly beautiful with smart design in everything. I loved the onsen very much. If it was just a vacation/restcation for relaxing purpose or isolate yourself from the human word, it's the best choice for you. Since its in the middle of the endless rice field, there is nothing to eat except for paying very high price to eat at the hotel's restaurant. And the food was just okay.
The beauty of this hotel was like a trap. Its like I was blind from its beauty and couldn't see all other disavantages.
The hotel has a private onsen that can be booked once per day per room. It was relatively clean, but the room was small. Would book the tatami if there is not too much price difference.
Even though we called the hotel stating that we would be late for the check-in and dinner as there was heavy snow in the highway. The staff postponed it to 730. However, the snow was so heavy, we lost our way in town and we arrived at 8:10. The staff saying that we were too late and rejected to provide any food for us. we had to walk downhill to the town to find our own dinner. however, on the second night of our stay, we noticed that the other guests were having dinner at 9:10 when we passed by the restaurant. We know that we were late, but I believed that hotel is in the hospitality industry, the staff have to be considerate to the guests. as we were not meant to be late on purpose, just because of the bad weather outside, we couldn’t drive fast. We were in the highway 2 1/2 hours without any food and drink in the hope of arriving on time.
It’s quite a big hotel, 3 buildings are connected and there are many rooms. The rooms are a bit outdated but still maintained well. Service was good and flexible. Transportation to the village is quite necessary when the roads are covered by snow, especially with luggage. They have free shuttle bus which is great.
Best parts: 1. Dinner semi-buffet has unlimited alcoholic beverages including local sake, draft beer and wines. 2. Ski & board rental shop is right outside of the hotel. Although hotel only accept cash for the lift ticket, you can rent the gear (rental shop accepts credit card) and ski down the hill (20sec) to the cable ticket counter to buy ticket, pay by credit card. The location has lifts 5,6 and cable 4
Zeer goed
34 beoordelingen
8,4/10
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IDR 1.784.199
per nacht
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8.9/10
Very Good
GGuest UserThe hotel has a Showa-era feel. There's no elevator, so you have to carry your luggage up yourself, thankfully it's only on the second floor. There are six private baths that can be booked in advance, and you can use them freely after 9 pm as long as no one is there – it's fantastic! After soaking in the hot springs, they even give you complimentary milk. Dinner was Yamagata beef shabu-shabu, which was delicious. I'd definitely stay here again next time I'm in Zao!
GGuest UserLove this hotel. It's beautifully designed by 坂茂 and it lives up to his fame. The buildings look like they are floating over the rice fields. Both dinners and breakfast were excellent. Most ingredients are sourced locally and they are delicious. But what I love the most is the open baths. Both are small, but they're carefully designed with a tranquil, soothing view. I'd love to come back again just for the hotel.
GGuest UserThe trip was planned few weeks ahead, accommodation options in Zao Onsen are scarce. If there were other options, I probably would not go with this hotel again.
- Before arrival, I called the hotel twice using trip.com but no one answered.
- There was only one front desk staff handling check-in. I have waited for 20 minutes for check-in and the Indian family has it waited for 35 minutes. There was another staff coming out from the office and acknowledged the queue. However no action was taken despite the long wait by guest.
- I inquired about shuttle bus service but the staff at the entrance said “No shuttle bus”. I saw shuttle bus having the hotel name around the Zao Onsen area.
- On the first day of room cleaning, the cleaning lady has not replaced the used porcelain cup and Japanese cup. Also no replenishment on tea bags and toilet amenities. At this price point of over USD500 per night, I was quite surprised.
- There are 2 onsen places, one outside the hotel and one on the 1F. The outdoor onsen inside the hotel was not opened and the reason is “snow accumulation”.
Overall, the room is spacious and clean but the service did not meet the expectations.
22ren1chezijiahuanyoushijieAll good, dinner breakfast is great, the room is a bit dirty, the TV is a bit small, the entertainment is less at night, the food is very satisfactory, the next time you have the opportunity to stay, the self-driving past is very good to find, the parking lot is a little bit away from the hotel, the hotel will pick it up
GGuest UserI spent two nights in Tokyo Daiichi Hotel Tsuruoka and I would stay there again. The location is very good - ten minutes easy walk from Tsuruoka JR train station and it's directly connected to S-Mall, so you don't even have to go outside to access the shops and restaurants in the mall. There is also a bus terminal at the mall for local buses - I caught a bus from there to Mount Haguro.
The bedroom was a good size for a Japanese business hotel with a good size desk and chair. However, I could only find one power socket! It's good that I brought a power strip! Typical of Japanese hotels with Onsen / Sentō the bathroom is small - most people would use the public bath facilities to shower.
The hotel has a Japanese style bath, however it was in the annexe, so it was rather confusing the first time I tried to find it. Two of the baths were inaccessible - the door was locked. The main bath was okay, there is a sauna and cold plunge pool.
The front desk were very polite, efficient and could speak basic English.
ZZoeAbsolutely lovely place. At first I thought I'd be uncomfortable with how spaceous the room was (I'm a very jumpy solo traveller), but the room was just so comfy with an excellent view. The heater was a bit hot, but there was an electric fan too, so all was great.
The hotel allows you to have a free 50 minute private bath each night, and the private baths are amazing, able to accommodate up to five persons and with windows to let in the light and stuff. Excellent onsen water -- very acidic and very hot. Takes some time getting used to the heat, but once you do it's a heavenly experience. There are also public baths (free of charge) that you could enjoy throughout the night and into early morning (they're closed for cleaning only during 9-12 in the morning), one indoor and one outdoor, both connected to one another. The outdoor one is a bit small, but it's so refreshing to be able to flee from the stifling indoor onsen to enjoy the crisp winter air while soaking up in the heat.
GGuest UserOverall a practical hotel close to the slopes, room was simple but fine. Free shuttle provided which proved very convenient. Breakfast was good with different options both Japanese and western styles. Staff was helpful especially the Japanese personnel and the young lady in the breakfast room however there was one Indian-like man who was not really hospitable, never smiling and never talking (no hello, nothing at all) staring at you which made me uncomfortable.
GGuest UserA wonderful place to stay in. The service was fantastic. The room was huge, much too large for just a solo traveler like me but it would have been perfect if I had brought my wife and child along. The onsen quality was great, albeit the fittings at the shower area were a bit old. The food was hands down amazing and featured great local produce. Honestly there was too much for one person to finish! What I especially liked was that they had a separate room on the first floor where if it was too early for you to check in, you could drop your luggage off, change, and then grab your gear and head to the slopes. Same thing if you intend to charge the slopes a bit more on your last day, just leave your stuff in the storage room, hit the slopes, come back and change out, hit the onsen for the last time, then go off. Definitely recommending this place to my friends visiting Zao.
EEmily_pealThe hotel is quite old but very well-maintained. The onsen facilities are a bit lacking, but the quality of the hot spring water is genuinely good. I booked the Rian Sansui room with an open-air bath, but the staff informed me that it was just regular hot water and that I had to fill it myself. It felt like such a waste to have booked that room. Plus, the room was on the top floor, so I had to climb a lot of stairs, and then take off my shoes on the last floor before entering – it was quite exhausting. After checking out, the hotel dropped us off at the bus station. I didn't see the proprietress, only a welcome note.
GGuest UserExcellent authentic ryokan experience. Twenty minutes drive away from Zao ski area. The room was spacious and clean with comfortable bedding that kept us warm throughout the nights. Breakfast was perfect. Onsen is minimal and not big but the water quality is excellent. Our skin was moisturized throughout our trip without the need for body lotion! The hosts helped us with restaurant reservations, led us the way, and even drove to get sushi dinner for us on New Year’s Eve when we were out of options on food. And when we needed help with our car rental, they were again helping us deal with the problem. Though they do not speak much English, their kindness broke all language barriers. Their hospitality and warm service minds are beyond words. We recommend this property to anyone seeking a home away from home. Thank you again!
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