The hotel location is the best, so close to the conference place and can walk to V&A waterfront around 20mins. Or you can take a hop on hop off bus to go around cape town, the bus stop also very close tho the hotel.
But honestly the hotel is not really clean, but the room is big enough! Better ask for nee renovated room, the old one is really old, you won’t like it.
And better bring your own slippers and teeth brush, cause the hotel didn’t provide but you can pay hotel to get one.
The breakfast is just ok, but there is a burger king near the hotel.
And need to be careful when go out, especially during night time.
Мы жили в апартаментах. Все есть! Уборка каждый день, даже постельное меняли каждый день. Вид на океан. Есть холодильник, микроволновка, плита, стиральная машина.
The hotel’s location was very convenient and central to everything we wanted to do, which made getting around easy. The staff were friendly, helpful, and the rooms were well maintained. I appreciated that the sheets were changed daily, although housekeeping did not sweep the floors every day.
One concern was the corridor, which sometimes smelled like **** and trash, and this occasionally made me feel a bit unsafe. This could also be because I am not familiar with the surrounding environment. The gym is very small.
Overall, the hotel itself was pleasant, and the staff provided good service, but improvements to cleanliness and hallway maintenance would make the experience even better.
The hotel staff were so helpful and friendly. It felt safe with the fingerprint and face recognition. The location is convenient and secured.
The room was clean and spacious, esp for the cost. It is worth it.
Great views from the room and rooftop!
Highly recommend. Will definitely stay there again if ever I’m re visiting Cape Town. 👌🏻👌🏻👌🏻
I would like to share my experience of staying in this apartment. We lived there very poorly because it’s a self-service setup with only two plates. If I’m using one plate for something else and my partner is using another plate, I no longer have a plate to prepare another dish. We literally had two plates in the house, as if it were a hotel where they would cook for us—we wouldn’t need more dishes for anything. How can I buy groceries for two plates, with literally one spoon per person and one teaspoon to share in the morning for our coffee, and one cup per person? Additionally, we did not have a broom, and it was very difficult to clean after ourselves. We had to wait for cleaning/maintenance to come for at 10am while we skip the dirt or use a tissue to clean, even though we don’t want to invite anyone in we had to choice , We can’t even scrub the floor on our own; we had to wait until we sleep and wait for them. No shower caps , no toothbrushes to toothpaste to start the stay ,not even little enough to get comfortable when you check in ,,I don’t recommend it for travelers who land late at night , it’s not helpful at all you sleep dirty here until shops open , they run out of heaters and leave you freezing in the room , check out time is 10am so it your flight is 6pm on the same day be prepared to roam around the streets like a homeless while you Stayed a night with them , what happened to 12pm check out time and 2pm as latest ??? My partner was working night shift and had to be kicked out at 10am with his flight at 6pm ! He asked to rest for 2 hours and check out at 12 they charged 50% of room rate for sleeping for 2 hours not even half a day. This apartment is not helpful at all and they prioritize charging you more instead of availing themselves for help , bedsheets are changed after 3 days which means if you on your periods as woman and you mess up the bedsheets you have to sleep with blood for the next 2 days -Why ??? I believe beds should be changed everyday as per the room rate calculations for each day unless they mean we pack our own bedsheets for emergencies…additionally there was a construction that would grill the roof while you sleeping at 8am so again my partner couldn’t sleep after working night shifts WITHOUT A WARNING!!! We regretted staying here and one traumatic issue of plates : I wash after every meal because no extra plates to push for another day , washing using my hands since there was no scrubbing 🧽 . I felt like i didn’t pay enough to stay here .
The folks at the front desk were absolutely lovely! Thank you to Thembisa for helping us with the booking of our fun trips around Cape Town. Shoutout to Albert who is always welcoming us! Great location with spacious rooms. Breakfast was good with a wide variety. Would highly recommend.
Hotel in de buurt van Cape Town CBD,Kaapstad6.7% van de bezoekers kozen dit gebied
GGlobetrotting with Bee2024.02.05
This hotel is amazing ! Firstly I arrived early before check-in time. The friendly receptionist shared that the hotel offers a free safe luggage room (in the lobby area) , where I stored my luggage then went to explore the town. There are many restaurants/coffee shops and the bo-kaap tourist attraction at a walking distance from the hotel. 5-10 minute drive to the V&A water front. 35+ minutes to wine farms & about 25 minutes to camps bay. The hotel was very clean, safe and they served an amazing breakfast. The lobby/lounge also has charging ports
I had a pleasant stay at this hotel. The room was clean and comfortable, the staff were friendly and helpful, and the overall atmosphere was welcoming. The location was convenient, and everything I needed was easily accessible. I would consider staying here again in the future.
The hotel is in best location to see table mountain and visit Cape Town. Our room on the 14. Floor is so big and luxury. The personal in Taj hotel are all so friendly and helpful, they try their best to satisfy the guests. The food and wine are fantastic!
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9,6/10
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€ 111
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DDaliBrasilUKGreat Stay for a Convenient & Comfortable Airport Stopover
I stayed at Hotel Verde for just one night to catch my early flight, and it was the perfect choice. The location is incredibly convenient, and the shuttle service was punctual and easy to find ~ making my airport transfer stress-free.
My room was very comfortable, and I was lucky enough to have a lovely view of Table Mountain, which was a nice bonus! The restaurant exceeded expectations ~ both dinner and breakfast were delicious, and the service was excellent.
The staff and shuttle drivers were all friendly and accommodating, which made my short stay even more pleasant. Considering the free shuttle, complimentary breakfast, and overall sense of safety (especially important as a solo traveler), the price was definitely worth it.
I’d happily stay here again before a flight and would recommend it to other travelers looking for comfort and convenience.
GGuest UserI would like to share my experience of staying in this apartment. We lived there very poorly because it’s a self-service setup with only two plates. If I’m using one plate for something else and my partner is using another plate, I no longer have a plate to prepare another dish. We literally had two plates in the house, as if it were a hotel where they would cook for us—we wouldn’t need more dishes for anything. How can I buy groceries for two plates, with literally one spoon per person and one teaspoon to share in the morning for our coffee, and one cup per person? Additionally, we did not have a broom, and it was very difficult to clean after ourselves. We had to wait for cleaning/maintenance to come for at 10am while we skip the dirt or use a tissue to clean, even though we don’t want to invite anyone in we had to choice , We can’t even scrub the floor on our own; we had to wait until we sleep and wait for them. No shower caps , no toothbrushes to toothpaste to start the stay ,not even little enough to get comfortable when you check in ,,I don’t recommend it for travelers who land late at night , it’s not helpful at all you sleep dirty here until shops open , they run out of heaters and leave you freezing in the room , check out time is 10am so it your flight is 6pm on the same day be prepared to roam around the streets like a homeless while you Stayed a night with them , what happened to 12pm check out time and 2pm as latest ??? My partner was working night shift and had to be kicked out at 10am with his flight at 6pm ! He asked to rest for 2 hours and check out at 12 they charged 50% of room rate for sleeping for 2 hours not even half a day. This apartment is not helpful at all and they prioritize charging you more instead of availing themselves for help , bedsheets are changed after 3 days which means if you on your periods as woman and you mess up the bedsheets you have to sleep with blood for the next 2 days -Why ??? I believe beds should be changed everyday as per the room rate calculations for each day unless they mean we pack our own bedsheets for emergencies…additionally there was a construction that would grill the roof while you sleeping at 8am so again my partner couldn’t sleep after working night shifts WITHOUT A WARNING!!! We regretted staying here and one traumatic issue of plates : I wash after every meal because no extra plates to push for another day , washing using my hands since there was no scrubbing 🧽 . I felt like i didn’t pay enough to stay here .
WWT88DoubleTree Cape Town - Upper Eastside was a wonderful experience! The hotel was spotless, and the staff were genuinely warm and attentive. From check-in to check-out, everything was smooth and professional. The location was convenient for business meetings, and it’s just a short drive to major attractions.
The room was modern, comfortable, and well-equipped for a productive stay. The amenities, including the gym and restaurant, were excellent. I really appreciated the delicious breakfast and, of course, the signature warm cookie on arrival! Highly recommended for business travelers and anyone looking for quality service and a comfortable stay in Cape Town.
YYoshiShutoThe hotel is conveniently located about a 10-minute walk from the Bay Area, which is great for shopping and dining. It's also easily accessible from the airport.
The essential amenities are well-equipped.
Being next to Burger King is handy for a quick snack.
There's a supermarket within a few minutes' walk, which is good for buying groceries and drinks. However, they only sell wine, making it difficult to find beer.
The breakfast buffet offers a wide variety and high quality, making it something to look forward to every morning.
The shower setup and drainage are poor; the floor gets soaked after every use, which is a problem.
BbibrewdogDisappointing — Not the Taj Experience I Expected
I stayed one night at Taj Cape Town and, having stayed, worked, and studied at other Taj properties worldwide, I left feeling that this hotel does not deliver the signature “Taj” experience.
Location: Excellent — centrally located and convenient for business and sightseeing.
Rooms: Very good. The guest room was well-appointed, comfortable, and met the standard I expect from a five-star property. No complaints on accommodations.
Food & Beverage: Below expectations for a Taj. The breakfast buffet was serviceable but average — acceptable for a quick meal, but nothing memorable in terms of variety, presentation, or quality. The on-site Asian restaurant is extremely small (about five tables) and suffers from poor ventilation: the exhaust does not appear to function adequately, so the space quickly fills with an oily cooking smell that lingers and detracts from the dining experience. The food itself was below the quality I would expect from a Taj-branded restaurant.
Service & Brand Feel: This is where the hotel most noticeably misses the mark. While staff were professional, the overall atmosphere lacked the warm, polished service and attention to detail that distinguishes other Taj properties I have experienced. It felt more like a standard city hotel operating under the Taj name rather than a hotel delivering the full Taj brand promise.
Value: Concerning. The hotel charges approximately INR 2,000 per day for parking — a steep add-on that should be clearly communicated up front and factored into the overall value proposition.
Summary: The location and rooms are strong points, but the average breakfast, a small and poorly ventilated Asian restaurant, and an overall absence of the characteristic Taj hospitality leave this property short of expectations. If you are seeking the classic Taj experience, this particular hotel may not meet that standard.
LLeightonLovely stay at Pepperclub - recommended. We chose to celebrate a big milestone in South Africa to create some very special memories. We toured from Joburg, through Nambiti to Durban and then onto Cape Town, and we booked Pepperclub to have a pampered end to our trip. The location is great, near Bo Kaap, local markets and safe to walk around. We had no problem getting where we needed to go. The hotel is very clean including the communal areas, gym and of course the rooms. However, housekeeping was more 4* - simple requests like extra blankets needed to be chased, and the turndown of the room happened every day but was inconsistent (sometimes the bathroom was cleaned and restocked, sometimes not). Similarly, the service was inconsistent even through the reception/concierge was always well staffed - Godfrey always greeted us enthusiastically, and there was another duty manager that was very diligent and followed-up well. However, when Godfrey was not on shift the welcome was more muted, and the staff on reception weren't exactly warm and not always efficient.
Restaurant staff were always very warm and friendly. Breakfast was great - with good selection of buffet and a la carte options served swiftly. Lunch options were good too, and room service was efficient.
Spa was excellent with very good massages and treatments. The Gym is good, though a little small, and for clarity the pool is not heated (but is beautiful). We didn't get a chance to try the private Odeon cinema, but they only had older movies not the newer ones found at public Odeon cinemas.
Great views of Table Mountain and Lions Head from the rooms. The hotel were able to grant our special requests of early check-in, inter-leading rooms and they dressed the room and provided cake and bubbly to celebrate our anniversary - lovely touches. You won't regret your stay, but you may not be compelled to stay again.
OO.N.AThe Westin, Cape Town, is an old hotel, but it continues to maintain its presence, quality, and some high standard in Cape Town. We stayed here for 8 days, during a friend's 60th birthday celebration event in Cape Town.
We occupied an executive room and were also given access to the executive club on the 19th floor. The room was very nice, with good linen, bed of high standard. That said, we had to lodge a complaint on the hurried nature of how our room was cleaned on our second day of stay. The bed was not made properly, the carpet floor wasn't clean, and the bathroom was half cleaned. It's not good for a 5-star hotel. After complaining, the housekeeper made amends, and the cleaning standard was raised to the highest standard for the duration of our stay.
We also ordered food from room service and half of what we ordered were not brought - they gave us something else, but after waiting for 45 mins for the original order to be brought to us we reluctabtly accepted the wrong order, ate the food and then lodged our complaints later.
The breakfast buffet was alright, but there weren't great selections of cold meats in the cold meat section. They really need to improve on this.
Lastly, the overall service delivery by some of the staff really need serious improvement. Some of the staff in the restaurant are way too loud when talking to each other, and some of them even give out bad unwelcoming and nonchalant attitude/vibe to their customers. It is like they feel that they're doing us, their clients, a favour by serving us. Not good enough for a hotel of this standard, abd some of those staff need to be retrained.
Overall, we enjoyed our stay at The Westin and we will definitely come back there when next we visit Cape Town.
GGuest UserThe location is excellent, right in the heart of the Old Town, making it very convenient for dining and shopping. Both the front desk and restaurant staff were incredibly friendly and welcoming. The rooms aren't huge, but they are very well-equipped, especially the family rooms that can comfortably accommodate three people – which is quite rare for hotels in Cape Town. Cape Town is incredibly beautiful, and I will definitely be back!
GGuest UserI had to pay a R1050 for the blankets that were not clean but I think it was when we left but it was not told to me when I book that for that I will pay and my wife did get sick so that was not planned for so yes thats very bad I think I was robbed because if it was something that was Brocken or anything then I will understand but everything was okay when I left just the bedding was Duty
AAnonymous UserRoom: spacious, clean and comfortable. Our room was on the highest floor and it was quiet. If you’re traveling with an elderly, just be cautious as the shower floor is extremely slippery. One downside is that water pressure and temperature is not very stable.
Location: situated in the heart of CBD, it’s a fairly safe area. Parking available for hotel guests and shuttle available to V&A Waterfront
Staff: Front desk and lobby staff are friendly and welcoming. Security at the hotel and parking were also very friendly and helpful. Most staff at the restaurant were not as friendly (most but still a few staff was friendly and helpful and provided great service)
Staff often forget guests’ drink orders as 2 days in a row, we did not get our tea during breakfast. I also ordered a cappuccino while waiting in front or the coffee machine however I was forgotten as well. I was better off making my own coffee.
Breakfast: They served standard American style breakfast with selection of fruits, pastries and salads. Their hashbrowns were my favourites! If only the food can be a little different everyday, we stayed there for 4 days and had the same food everyday.
Overall, we enjoyed our stay room but restaurant staffs’ service and attitude can be improved.
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