Geplaats op4 feb 2026
Guest User
I stayed here for one night as I was transiting Cape Town with a flight the following morning. The check-in experience was pretty quick and seamless, as my booking was pre-paid.
I stayed here being fully aware of the carbon-neutral moto. The hotel appeared clean and tidy. The free shuttle from the airport was trouble-free. The directions to the pick-up was simple to follow. The pick-up was on time, and it was a very short ride to the hotel - literally a matter of minutes.
The room I was allocated - 233 - was spacious and clean. However, I was surprised by the bizarre layout, especially with the way the shower and bedroom is almost open plan - only a screen separate the two areas. The toilet is separated by a door, though. Other than that, I had no major issues with the room. The bed was large and comfortable, my sleep was not disturbed and it was generally a positive short stay. The shower worked fine, it took a little getting use to the water-saving feature in the sink tap. The toilet flush may have a malfunction, because it would stay stuck when pressed, and required tapping for the button to return from a pressed state.
I felt safe during my stay, and was reassured by the security procedures in place when booking an Uber - drivers are asked to scan their driving licence at the gate when entering the grounds. The drive to the V&A Waterfront was about 25-30 minutes.
I had a late lunch at the hotel restaurant - Nuovo. The menu was okay, but not spectacular. I visited the restaurant when it was relatively quiet with diners. However, I found staff were not particularly attentive. It took a while before someone approached me and provided a menu. The vegan burger I order was nice, even if it looked a bit dry. It was the only chargeable thing I incurred, which I put on the room (250 ZAR to pay on check-out).
The breakfast is a decent buffet of hot and cold food, plus live omelette bar. There’s also pancake making facilities, automatic coffee machines and more.
On check-out, to my surprise, I was informed of bills totally 600 ZAR. I explained that I only had one meal at 250 ZAR, which the reception staff accepted. However, a few days later, I received emails claiming that I had an unpaid bill for 350 ZAR, which I had to explain again in my response (I did not receive further contact after that). I think this was a case of staff incorrectly reading a room number when processing, or a guest deliberately giving the wrong room number.
I caught the shuttle back to the airport after checking out, again trouble-free. All-in-all, a very good airport hotel, and one I could easily recommend to others.
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Prijs per nacht vanaf:€ 150
Geplaats op8 jun 2026|Studio With Balcony
Jameen.SA
Disappointed... What do you mean room is bigger than others... The balcony is as big and the apartment you crammed so many things in. The bathroom is not for people who can't deal with small/confined spaces... The heater fan thing is ridiculous.... JUST BUY A ELECTRIC DUVET OR SHEET... THAT WAY THE BED IS A COMFORT.
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Prijs per nacht vanaf:€ 33
Geplaats op28 aug 2026|Superior Studio
nomadsenseiAfter initially booking for 2 nights, I decided to extend my trip and stay here. Although it is a very local area near the train station, there are advantages to the location.
Most important the reception/front desk staff members are working very hard to help everyone who is staying short or long term.
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Prijs per nacht vanaf:€ 25
Geplaats op11 jan 2026
Guest User
Excellent location first of all, the room is nice, clean and modern. Washing machine is a bonus and detergent provided. I’ve stayed many times and would recommend ✌️
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Prijs per nacht vanaf:€ 78
Geplaats op10 sep 2026|Luxury Twin Room With Mountain View-Heritage Wing
XuelangshanjukeThe breakfast is quite good, with a distinctive Indian cuisine flair. The front desk service was excellent. My rental car accidentally had a minor scrape with another car right outside the Taj Cape Town. Luckily, a staff member named Rita, who is Chinese, helped me translate and perfectly resolved the issue. I am very grateful to her. Parking at the hotel is subject to a fee. The room itself is decent. The Taj Cape Town is located near the city hall, so the security in the area is quite good.
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Prijs per nacht vanaf:€ 144
Geplaats op13 mei 2026
Guest UserWhat sets Pepperclub Hotel apart from its competitors in the same range is the people who work there. From the minute you step in until you leave, they welcome you with open arms, look out for you and make every bit of your stay pleasurable and comfortable. To Ndumi, Luke, Colin, Libona, Jason, Ethan and all of the staff working there, you are doing an excellent job! As a solo female traveller, I truly appreciated how you looked out for me. The daily shuttle to and fro to V&A waterfront (every 2 hours) and to Camps Bay (twice a day) made moving around easy. The room was well-cleaned and maintained. Location-wise, it was a short Uber ride from any tourist hotspot in the city. I would highly recommend Pepperclub Hotel to anyone looking for a hotel that truly takes care of its guests.
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Prijs per nacht vanaf:€ 166
Geplaats op5 dec 2023|Executive King Room Non Smoking
O.N.A
The Westin, Cape Town, is an old hotel, but it continues to maintain its presence, quality, and some high standard in Cape Town. We stayed here for 8 days, during a friend's 60th birthday celebration event in Cape Town.
We occupied an executive room and were also given access to the executive club on the 19th floor. The room was very nice, with good linen, bed of high standard. That said, we had to lodge a complaint on the hurried nature of how our room was cleaned on our second day of stay. The bed was not made properly, the carpet floor wasn't clean, and the bathroom was half cleaned. It's not good for a 5-star hotel. After complaining, the housekeeper made amends, and the cleaning standard was raised to the highest standard for the duration of our stay.
We also ordered food from room service and half of what we ordered were not brought - they gave us something else, but after waiting for 45 mins for the original order to be brought to us we reluctabtly accepted the wrong order, ate the food and then lodged our complaints later.
The breakfast buffet was alright, but there weren't great selections of cold meats in the cold meat section. They really need to improve on this.
Lastly, the overall service delivery by some of the staff really need serious improvement. Some of the staff in the restaurant are way too loud when talking to each other, and some of them even give out bad unwelcoming and nonchalant attitude/vibe to their customers. It is like they feel that they're doing us, their clients, a favour by serving us. Not good enough for a hotel of this standard, abd some of those staff need to be retrained.
Overall, we enjoyed our stay at The Westin and we will definitely come back there when next we visit Cape Town.
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Prijs per nacht vanaf:€ 403
Geplaats op28 jul 2026|Classic King Room
jasonjarmooshVery conveniently located right in the city centre. Within walking distance of the convention centre and some charming eateries on nearby bree street. Parking is free. Staff are very accommodating and gracious. The room is comfortable, even if you're not a conference attendee (such as myself), the nespresso machine was a delightful surprise and I can't wait to stay here next time I'm in cape town.
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Prijs per nacht vanaf:€ 121
Geplaats op1 mei 2026|Standard Room With Double Bed-Non-Smoking
Guest UserThe hotel's location is good; there's a clothes market nearby, and it's a 7-minute walk to the colorful houses. The airport is 25 minutes away. The room is clean and includes a hairdryer, fridge, water, shampoo, and soap. A kettle and iron are available on the floor. The linens are good, but the bed is a bit small for two people. Breakfast is ordinary, not luxurious, but you won't go hungry, and the coffee is good. The price is decent. We only stayed one night, and everything was perfectly fine. If you go to the very top of the hotel, there's a view of Table Mountain, and there's a very simple gym.
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Prijs per nacht vanaf:€ 62
Geplaats op10 apr 2026|Superior Room
Lee Gorrie
The room was very clean.You have to pay for parking which was unfortunate as there were 2 of us.The manager could learn more about diplomacy.Otherwise a good experience, I like the decor and as was written the place is very clean.
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Prijs per nacht vanaf:€ 38