I had a comfortable stay at this hotel. The check in and check out were smooth, the hotel is located in a great location in the jewish district of Krakow. The room was a bit not to my expectations because I didn’t have the city views as mentioned and it didn’t make sense to pay extra for the balcony. I think at least a chair and a table on a balcony would improve the experience.
Uitstekend, bleef een nacht langer dan gepland.
De rundvleestartaar en de eendenborst waren erg goed.
Topservice van al het personeel. Het huishoudpersoneel was ook uitstekend. Persoonlijk geen fan van de liften waarvoor je keycard nodig is om te werken. Maar uiteraard zijn de meeste hotels nu hierop overgestapt. Misschien is het om u aan te moedigen vaker de trap te gebruiken?
Als in de badkamer het licht is ingeschakeld, moet het spiegellicht, dat door de bewegingssensor wordt geactiveerd, ook altijd aan blijven. Een beetje vreemd dat je tijdens het douchen moet zwaaien om het spiegellicht weer aan te doen.
Het hotel is prima en het personeel is behulpzaam. De kamers zijn schoon en van alle gemakken voorzien. Het enige kleine minpuntje is het stopcontact bij de balie.
Super place to stay I highly recommend this hotel. Stepped off the 300 bus from Krakow city - 10 minutes walk to the airport or there is a shuttle bus. Great room with everything you could need and tastefully decorated and designed - they give you a glass carafe and there is a water dispensing machine on each floor so that you can help yourself . Super modern and comfortable with a perfect shower room with underfloor heating. Great bar area which is also used for the Massive buffet breakfast which was superb. Just perfect
Dit is de derde keer dat ik hier ben. De eerste twee dagen van ons verblijf was het WiFi-netwerk kapot. Nadat we het een paar keer bij de receptie gemeld hadden, verbeterde het enigszins. Andere diensten zijn nog steeds even goed als voorheen. Op regenachtige dagen kunt u een paraplu lenen. Er zijn een Aldi en een grote Carrefour in de buurt. Er stoppen ook veel trams bij dit winkelcentrum. Ook het ontbijt is zeer gevarieerd.
Locatie: 💯Dicht bij de oude stad, geweldige locatie
Hotelservice: normaal, kan helpen bij het versturen van een ansichtkaart💯
Hygiëneniveau: hygiënisch, geen zichtbare vlekken
Faciliteiten: Niet erg goed 1. Geen airconditioning, erg warm in de zomer 2. Niet erg goed in het ontvangen van wifi in elke kamer🥲 3. Het is erg warm op het dak
I booked a room for my mother. Thank you for allowing her to check in a bit earlier – it was very helpful and much appreciated, as she didn’t have to wait in the lobby.
Overall, everything was good. However, there was one issue: there was an empty white bottle left in the room (it looked like a used vodka bottle), and there was no drinking water provided, even though the photos showed two green bottles of mineral water included in the room
Geweldig
86 beoordelingen
9,4/10
Prijs vanaf
CAD 194
per nacht
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9,4/10
Amazing
YYana MontenegroOur stay was perfect. We were looking for the closest hotel to the airport, as my husband wasn’t feeling well and we missed our flight.
The receptionist were amazing trying to help us with making my husband feeling more comfortable.
Breakfast seems to have a good selection, but unfortunately we couldn’t have it.
Extremely clean rooms.
SSiraI absolutely loved my stay at Stradom House, Autograph Collection. From the moment you enter the lobby and bar, the stunning interior decor sets the tone, and the room itself was spacious, artfully designed, and luxurious yet comfortable, with elegant furniture and a beautiful bathroom—easily a 10/10. My room was located in a separate building accessed through an underground tunnel, which at first seemed quirky but turned out to be utterly charming, as the tunnel itself is beautifully decorated and enchanting to walk through. Breakfast was a highlight, with delicious hot dishes made to order from the à la carte menu complemented by an abundant buffet, all enjoyed in a gorgeous breakfast room overlooking a peaceful garden—a truly fantastic way to start the day. The location is another strong advantage, within an easy walk of the Market Square, Wawel Castle, and the lively Kazimierz district. Overall, this hotel delivers comfort, style, and unforgettable experiences—I highly recommend it.
GGine GuyThank you for such a lovely and comfy stay with the outstanding service from the receptionists to the maids, the chefs, the staff, and the mechanic. All my needs and wants fully served perfectly. See you my second home in Krakow❤️❤️❤️
EEliz RahmanOur stay in Krakow was perfect especially the hotel we stayed in was nice and comfortable. We would love to come here again should we go to Krakow in the coming years.
AAnonymous UserThe hotel is clean and comfy, perfectly warm for the freezing temperatures outside. Situated right next to Kraków Grzegórzki train station, it was easy to get to/from the airport and to other places via the train as it connects to the Kraków Główny main station.
Staff were helpful, explained where we can go around Kraków. We were given plenty of clean towels, room cleaning service daily. Hair dryer was also provided, with a drinking water dispenser right outside the lift.
Only thing would be the shower as it sometimes pulses between slightly hotter and colder water. Was pleasantly surprised when it’s got heated flooring in the shower though!
AalbertltThe location was the best, right next to main station, big shopping mall, and tram stops. The room was modern ( it is either very well maintained or recently renovated ). The breakfast was great. It even provide juicer machine where you can make fresh juice by yourself (choices are: apple, carrot, beetroot). Something that I rarely see even in five stars hotel. The most amazing is the hospitality of the staff. We received welcome wawel chocolate during check in and polish pretzel during check out. Special thanks to the receptionist, Ola for passionately explaining the major tourist attractions in the city ( seriously, you have the talent to become a tour leader ;-) ). Also not to forget special thanks to Anita for recommending local polish restaurant and offered welcome chocolate. Both are amazing staff and I can feel their sincerity when serving guest, so make sure you treat them well Mercure, they are your assets :)
AalbertltAn amazing ski in ski out with thermal bath resort hotel. The ski facility was great. The thermal bath was the best. There are water slides, wave pool, lazy river, etc. A little improvement for the breakfast. Although the variety offered was plenty, I feel the breakfast quality at Mercure Krakow Miasto was better despite having less breakfast variety. Everything else was great and I am really satisfied. One tips: get your lunch or dinner at the restaurant outside the hotel's main building. You will see it when you exit the hotel toward the thermal bath direction from the outside. They have great pork knuckle at really affordable price (around 12 euro for a big pork knuckle). Combine it with their boiled potatoes at very affordable price (around 2 euro or something). In my opinion, they are a much better choice than the express food inside the thermal bath. If you like chinese style dumpling, make sure you choose the ”Meat Dumpling” at the outside restaurant (the one selling pork knuckle). It taste much better than the dumpling with some sort of ”cheese filling” offered by the restaurant in the pool area.
GGuest UserPerfect stay in centre of Old Town only 2 min walk to Town Square. Very professional staff who are so friendly and helpful. Superb underground luxurious Spa. We chose an internal room overlooking the restaurant rooftop - the room was absolutely perfect for us being so quiet and a comfy king-size bed. High quality furnishings with beautiful bedding and good choice of pillows. Beautiful bathroom with a fantastic shower complemented the quality of the room.
This hotel is pure luxury with a high quality finish which we could not fault.
There are so many restaurants on the door step we decided to sample as many as possible around the old Town rather than use the hotel breakfast and dinner options.
I've travelled with corporate brand hotels for many years with work and I really don't see any advatange of point rewards when you find private hotels to this standard at very competitive prices. The corporate chain hotels are also out of the old town area, so it makes this hotel a perfect choice. I will certainly return to this hotel and thoroughly recommend it.
TThe Travel GuyThe location is unbeatable and you can’t get any more convenient than this. Everything is right outside of the hotel but still on a quiet road. Even is 4 years old the hotel feel new and clean. Spacious rooms comfy bed. Large size bathroom.
Staffs are extremely friendly and helpful. Everything is amazing and
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