The room was really big for a japan hotel. it was the biggest room we had throughout our 13 days trip. There is a bathtub which i enjoyed daily, with the free bath salts which are provided at the lobby. The staff are friendly and do their best to understand and help us out. We experienced earthquake during our stay, but the building held up. there is a lawson right beside the hotel which is very convenient. The train station is also within 10 minutes walk with mostly covered walkways towards the hotel.
Check-in was very smooth. In fact, they allowed us to check in earlier - about 1 to 2 hours earlier, I think. The room was already ready, so they allocated it to us when we arrived.
The room itself was rather small but functional and clean, so we don’t really have any complaints other than it being a bit small. I guess this is Japanese standards.
The pricing is fairly more expensive than the inns across the road, perhaps because of the location and also because it is very new.
The property itself has a very nice onsen. The female onsen had a lot of apples floating in it, which was a very nice touch to showcase Aomori apples.
The front desk staff are very nice and very friendly. They also have staff who can speak Chinese. Not that I am Chinese, but I can speak some Chinese better than Japanese, which I can’t speak at all. Nevertheless, the staff could converse in English, or at least some basic English.
There’s free yoga and some classes, but we didn’t utilise them as it’s not really useful for tourists who would rather spend time outside the hotel. This seems more suited for locals who want a short getaway, but still a very lovely touch.
Breakfast is paid separately and does not come with the room, so there is no comment on that.
The property provides Nespresso capsules in the room, and there is also a better Nespresso machine near the check-in counter.
I also love that they provide water for free without having to pay extra.
The lounge is available for everybody and overlooks the bridge. They provide some free snacks and drinks depending on the timing - different items in the morning and in the evening. That being said, there is no alcohol being served. Also, the coffee there is very bad. I don’t understand why they don’t put the Nespresso machine in the lounge since they have one at the lobby.
Overall, everything was quite perfect for this hotel. In fact, the location was the most perfect part. Once you exit the train station, you enter an elevator that goes up to the hotel. Since it was winter, I was afraid I would need to drag my bags for a long time, but it’s right outside the exit after you tap your card and turn left. If I remember correctly, the elevator is right there and there is no need to go outside at all. However, there are only two elevators servicing the entire building, so there might be some waiting time. I would advise leaving earlier if you have a train to catch.
The only reason this is not a full-star review is because I requested about a one-hour late checkout due to our train time, and they told us we needed to pay - if I remember correctly, ¥2,000 per hour. I felt they were very rigid about the 11 am checkout time. To be honest, even if they had given it to us, we probably wouldn’t have used it anyway, as we later decided to change our train time to leave Aomori, since there isn’t much to do here. Still, the rejection and inflexibility made us feel very uneasy and unwelcome. I think they could have handled this better by being less rigid and more human. So that’s minus points from us. After all, this is part of hospitality, and it doesn’t hurt.
Is conveniently located within 5 mins walk from the aomori station
Well the room is the conventional small size of most Japanese hotel. Opening up a 30’ luggage is tricky
Location is the bonus point. We were lucky to be still able to catch a great dinner around the hotel when most restaurants are closed.
Hotel provides great amenities and is very clean. It’s totally worth the price we paid
Room is clean and spacious. There is free water dispenser every floor, you can try Aomori apple juice at the hotel.
I love the idea that you can choose the cleaning or not cleaning on the television.
You can also see the status of the laundry on the television.
The location is abit far from Aomori station but I think it’s okay. There is a direct bus from Aomori airport to the hotel.
There is a convenience store nearby.
Het hotel ligt op 10 minuten lopen van Aomori Station, wat met bagage niet erg handig is. Het ontbijt van het hotel is goed, en de badkamer op de bovenste verdieping is ook erg bijzonder, versierd met Nebuta-elementen, en het eten is ook lekker. Echter, tijdens de piekperiodes op feestdagen moesten we echt te lang op de lift wachten; soms wel vier of vijf minuten per keer. Maar een warmwaterbronbad nemen in de sneeuw is echt heerlijk. Ik raad het nabijgelegen Nandaimon Yakiniku restaurant aan.
The room in general is clean although the white curtain has holes and the shower curtain is a bit ripped. There are some molds under the sink. The soap and conditioner ate not so good. We asked for some facial soap and moisturizer, the staff said those things ate only available depending on the room type. How come other affordable business hotel chains provide those things?! I was expecting that this hotel has better service since they collaborate with Nikko Hotels, but to be fair, the restaurant staffs are kind.
Experiencing a nice Japanese style hotel stay is truly a unique experience. The great facilities offered within such a setting usually enhance the overall experience. Traditional aesthetics often create a calming atmosphere, promoting relaxation and tranquility. Furthermore, these accommodations frequently provide exceptional service, ensuring a comfortable visit. Ultimately, the fusion of comfort and culture makes for a memorable trip.
My review is more about trip.com in itself rather than the hotel. In retrospect, I should have booked the same hotel from a different website.
The room description is confusing. I thought I reserved a twin room. It turned out to be a single room with one bed and an additional strange ( bed?).
We loved this place and ended up staying two nights. They have the nicest onsen that I have been in after 3 weeks of travel in Japan. Two rock pools, one indoor and one outdoor plus a cold plunge pool. With an ice cream treat for after! Room layout is a little awkward for two people but it works. The location is fabulous, right in the city center so great for walking around in the evening. It is a 15 minute walk from the station but worth it. We did not have breakfast.
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9,3/10
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PHP 2.901
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9,5/10
Amazing
YYuMing WuLocation: About a 10-minute walk from Aomori Station, right on the main street, so it's very easy to find. The decor isn't brand new, but it's very well-maintained.
Service: The front desk and restaurant staff were all very warm and friendly. My experience from check-in to check-out was quite good. This hotel brand offers complimentary late-night ramen, popsicles after a hot spring bath, and Yakult in the morning. This Aomori branch also had self-serve apple juice and coffee next to the front desk, which was a nice touch.
Facilities: My room was windowless, which felt a bit overpriced for the off-peak season. However, their rooftop onsen (hot spring) is excellent. The onsen floor has Nebuta festival decorations, and the indoor and outdoor areas combined are quite spacious. There's also a sauna.
YYuttasak.RThis hotel is not just a place to stay, but a wellness hotel + medical spa that truly focuses on physical recovery. It offers a luxurious, peaceful atmosphere with a strong emphasis on Japanese-style health and well-being.
Focused on relaxation and body recovery
Offers spa, health, and detox programs
Feels more like a wellness retreat than a typical hotel
The rooms are beautifully designed
Minimalist yet luxurious style
Spotlessly clean and very new
Soft beds, quiet environment, and extremely comfortable for sleep
Health-focused dining
Emphasis on healthy, well-balanced nutrition
High-quality ingredients with beautiful presentation Ideal for those who are serious about health and wellness
Very peaceful atmosphere
Quiet and private
Perfect for both mental and physical relaxation
Japanese-level service
Exceptional attention to detail
Polite and highly professional staff
11381600****The hotel staff were incredibly friendly. The Hakkoda Ropeway was canceled, and we were planning to take a public bus to Sukayu Onsen ourselves. When the staff learned of our plans, they proactively arranged a shuttle bus for us. We also found out about a snow hiking tour at Sukayu Onsen on Xiaohongshu and decided last minute to join it. A special thanks to the front desk attendant, OMA SAN, who helped us communicate with the hiking tour guide, allowing us to successfully join the tour and avoid any regrets on this trip.
GGuest UserWe were two people. The room we stayed at was not big. If you have two suitcases it will be hard to open up both of them at the same time. We didn’t have suitcases, and therefore the space was not a problem for us. The staff were very friendly, polite and helpful. I lost my gloves at a bus, and they helped me to get them back. You also got apple juice as a welcome drink at the front desk (very nice apple juice!). We used baggage storage after checking out, which was no problem. The room was very clean. When we were there they had an eco plan, which was that the room got cleaned only once at our 4 night stay, but could get towels whenever we wanted. We though it was good from the environment perspective (but we decided to not have any cleaning at all).
Overall I though our stay at this hotel was very good.
LLiew爱旅游Overall, we were very satisfied with the hotel's facilities and service.
The standard room we stayed in was clean and hygienic, but the bed was a bit small. The soundproofing was not okay.
Llalapan1985It's been half a month since I returned from Aomori, and I'm just now getting around to writing this hotel review. This is my second time choosing a 'Daiwa' brand hotel; my previous experience at the Kyoto Station location was so-so, but the Aomori branch was generally quite good. Here are my specific thoughts:
**I. Pros**
1. **Convenient Location:** The hotel is situated in the central area near JR Aomori Station. From the station's East Exit, walk straight along the main road where Toyoko Inn is located for about 6-7 minutes, and you'll reach it. Nearby attractions such as the Tourist Museum (the PAM PAM apple pie inside is a bit sweet but has a very crispy crust), Nebuta House, A-Factory, and Hirota Shrine are all within walking distance.
2. **Abundant Dining Options Nearby:** There are many restaurants along the way to the hotel, including Aomori Shokudo, which often has a queue. I tried the scallops when they opened in the afternoon, and they were fresh and delicious. The Aomori Seafood Market, about an 8-minute walk from the hotel, is also highly recommended. Go early in the morning to experience the locals' 'seafood freedom'.
3. **Smooth Check-in Experience:** The hotel lobby is on the second floor, and there's a Lawson convenience store downstairs. Guests can directly access the lobby through the store using their room card. I checked in around noon; although there were self-check-in machines, a staff member proactively assisted with manual check-in. They were enthusiastic and accommodating, fulfilling my request for a higher floor. Disposable toiletries, including facial cleanser, toner, lotion, toothbrush sets, and tea bags, were available for self-service next to the front desk. The toner had a nice texture.
4. **Well-equipped Guest Room:** My room was on the 14th (top) floor. Although small, it was fully functional with an expansive window view. The bathroom was spacious with a wet/dry separation and no steps between it and the bedroom, preventing tripping hazards. The bath amenities felt good, but the conditioner had a slight urea-like scent.
5. **Thorough Cleaning and Service:** I stayed for three consecutive nights. Each day, after I hung out the 'Please clean my room' sign, I returned to a clean and tidy room. The room provided two pillows of different heights, and the bedding had no noticeable disinfectant smell. A complimentary bottle of drinking water was provided daily, a thoughtful touch.
6. **Corridor Signage:** There was a sign in the corridor indicating that guests could activate TV channels.
**II. Areas for Improvement**
1. **Small Room Size:** My 28-inch suitcase couldn't be fully opened on the luggage rack without blocking the walkway.
2. **Lack of Hanging Space in Bathroom:** After the wet/dry separation, there was no place to hang clothes. Washed clothes at night had to be hung on the indoor drying rack, and water drops could easily fall onto the carpet.
3. **Central Air Conditioning Limitations:** In April, the central air conditioning only offered heating mode, with no option for cooling. This was a minor inconvenience for guests who wanted ventilation or to cool down.
**Overall Rating:** The hotel has a high rating, and my overall experience was good. It's highly recommended. If I visit Aomori again, I would still consider staying here.
AAngeloooThe room was spacious and comfortable. Even though it was a smoking room, the smell was still bearable, and I could open the window a little. There was a water dispenser by the elevator.
The parking is a mechanical system and costs 1000 yen per day. The hotel front desk is on the fifth floor, and the cheese bread from the bakery on the first floor is really good. This hotel didn't offer a late-night snack, and there was no apple juice available, which some reviews mentioned.
GGuest UserThe staff were very helpful and the facilities were clean, so I was very satisfied.
When I wanted to order at the hotel restaurant, it was inconvenient to have to call the staff verbally. They weren't always nearby, so
GGuest UserThis was my fourth time staying at a Toyoko Inn. I really appreciate having a full breakfast at the start of a busy day. This particular location was fantastic right next close to the exit of the station. Comfortable night sleep great shower clean room can’t ask for more as a weary traveler.
GGuest UserService was good. There was a staff who is stationed at the entrance, checking with guest who arrived by car. They will ask for your name, provided clear instructions of where to park. Unfortunately, I have accidentally left the lights in the car switched on. A few moments later when I was doing my check-in, the front desk staff quickly informed me about it. The facilities are good. Food is really good, very different from the other Hoshino resorts in Aomori that I have stayed. At KAI Tsugaru, it is Kaiseki instead of the usual buffet style. The staff took pains to explain and share the reason for each dish that was served. There are only 41 traditionally-furnished and generously-sized rooms offering both Western and Japanese-style designs which gives a very unique and dedicated experience as compared to other hotels which has many rooms.
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