Geplaats op1 okt 2026|Tower Deluxe Room
Guest UserI requested an ocean-view room, but my English wasn't good enough to explain it properly. I was disappointed when I got a room on the opposite side of the sea. However, they put me on a high floor, and I could see the World Heritage site from my window, which was amazing! 😊
Although it felt a bit old, that added to its historical charm. It was clean everywhere, and the breakfast had a great variety and was delicious. I made some wonderful memories there.
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Prijs per nacht vanaf:VND 2.371.661
Geplaats op7 aug 2026|Fort Suite King
Anonymous UserWe booked a Fort King Suite for a celebration. Here's what stood out:
The positive feedback:
Ground floor staff and the security team were warm and welcoming. Housekeepers were kind and helpful, though they didn't replace our toothbrushes and slippers during cleaning. Not a huge issue, but should be a standard for a 4-star hotel. Food was great, and the breakfast buffet trainees/new hire outshined everyone—they actively greeted and assisted us while old staff just stood by watching.
The negative part:
No welcome chocolates at check-in despite what was advertised for the room type booked. The AC had weak airflow even at max settings and was leaking; the maintenance guy tried but failed—same airflow as before. We then asked a lady housekeeper for help, and she managed to fix the issue, which was unexpected since maintenance should have been the one to handle it. But it eventually returned to its original weak airflow after an hour or two. We decided to let it go rather than ruin our trip.
The real problem occurred from the 3rd floor and 5th floor—it felt hostile. One non-straight/fruity guy receptionist rolled his eyes when I smiled at him and a female colleague glared at me then looked away. Most staff looked miserable. I could sense that there is some kind of feud among the staff that is affecting their behavior, because I saw them gossiping with each other while they were on duty. They're either gossiping about their colleagues or about other guests, and it's very off-putting. It ruins the vibe and is not very professional. This must be stopped.
Most of them will just ignore you when there’s less guests around, but if there are too many guests around, only then will they perform their duties and show hospitality.
I've stayed at many 4–5 star hotels; this was my worst 4-star experience. I would not mind if the property were in bad condition—you could have saved the reputation by being kind and warm to your guests. Instead, the negative energy made the experience even worse. Wish I'd trusted those bad reviews.
To management: Retrain your old employees. The new hires remember what hospitality means; your tenured staff don't.
Thanks to ground floor staff, guards, security dogs, housekeepers, trainees/new hires, and kitchen crew—you saved this stay from being a total loss. Hope that 3rd floor reception team learns basic courtesy and hospitality from you.
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Prijs per nacht vanaf:VND 2.751.437
Geplaats op30 aug 2026|Premier Room
JustinSure
Nice hotel. Stayed in premier king room and very satisfied because the room has been updated and looks and feels fantastic
Nice big sized room
Ordered room service and there was nice Malaysian food menu and the food was awesome
In a neighborhood that has restaurants, cafes everywhere all within walking
I would recommend the management to update or upgrade the reception area because it would make the hotel look better
The reception lobby is First Impression, however currently it doesn't correspond to the quality of the room.
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Prijs per nacht vanaf:VND 697.547
Geplaats op8 sep 2026|Standard Twin Room
Ha Kok ChoyMy recent stay at this hotel was a big improvement. There's security at the entrance, it's easy to get a taxi, and the staff are very polite and patient. Just one minor complaint: the coffee machine at breakfast, all three coffee options tasted exactly the same. I suspect the pipes might be incorrectly connected. The management should really look into that.
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Prijs per nacht vanaf:VND 1.794.247
Geplaats op30 sep 2026|Superior Twin Room
Guest UserI cannot count how many times we checked in to kingsford. This is our go to hotel. Whenever we feel the want to relax we book our stay here.People and service here are superb. They also respond quickly to emails. I just wish they have this loyalty card for us who frequently book a stay here.
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Prijs per nacht vanaf:VND 1.228.458
Geplaats op13 okt 2026|Happy Room (Single/Double)
Anonymous UserBudget hotel
Positive:
Comfortable Room & Excellent Housekeeping: Overall, my stay in the hotel room was very pleasant. A special shoutout to the housekeeping team—they did a fantastic job keeping the room spotlessly clean, fresh, and well-stocked throughout my stay. Their hard work and warm attitude truly made a difference!
Areas for Improvement:
Breakfast Buffet: The breakfast buffet was quite disappointing. The food felt cheap, with poor quality, limited food available and low-grade ingredients. That said, considering the hotel's very affordable rates, a basic breakfast is somewhat understandable, but a slight upgrade in food quality would go a long way.
Pool Maintenance: The swimming pool area was not well maintained and could definitely use more regular cleaning and care to make it enjoyable for guests.
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Prijs per nacht vanaf:VND 670.421
Geplaats op25 aug 2026|Business King Flat
Guest UserWe stayed at hotel for 4 nights to celebrate my husband's birthday. Hotel really heard my wish and decorated the room in advance and birthday cake. We really appreciated it. Buffet breakfast is more on European style breakfast which we love it very much.
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Prijs per nacht vanaf:VND 3.282.348
Geplaats op2 aug 2026|One Bedroom Suite
Guest UserThe location is quite good; it's convenient to simply stroll around the business center or get to places of interest. Manila experiences terrible traffic from the afternoon until late at night, so keep that in mind when planning your trips. The staff is very polite and helpful. The pool turned out to be a bit smaller in reality than it appeared in the photos, but overall, everything is solid and good. I've attached photos of the view from our room and at the pool. I recommend the massage offered at the hotel; they have good therapists.
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Prijs per nacht vanaf:VND 1.383.469
Geplaats op22 aug 2026|Side By Side Room
Nickxin
When in Manila, I mostly took taxis and didn't really try public transport. My only concern was that the area felt a bit sketchy at night. There's a Starbucks right downstairs, and if you walk two blocks to the left and then turn right, you'll find a large shopping mall. The room was average but had good air conditioning and hot water. As for the soundproofing and AC noise that others mentioned, I personally didn't find them to be a big issue. For the price of just over 200, it's really good value for money.
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Prijs per nacht vanaf:VND 1.728.367
Geplaats op26 sep 2026|Superior Twin Room
Joyce De La Cuesta⭐️⭐️⭐️⭐️⭐️
Stayed at Lanson Place Manila for the One Piece Run and the location was absolutely perfect! The race village was literally right in front of the hotel,making everything so effortless—no traffic, no early commute, just walk out and you're there. ✨
The hotel is modern, elegant, and very comfortable, with spacious rooms and a lovely upscale feel. Perfect for a relaxing stay before and after an event.
Beautiful hotel, unbeatable location, and excellent convenience. Would definitely stay again!🤍
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Prijs per nacht vanaf:VND 3.925.641