We had an amazing time at NASPA New Otani — this hotel is a fantastic choice if you’re visiting Yuzawa, especially for a winter getaway! The staff were incredibly warm, welcoming, and attentive throughout our stay, making us feel right at home from check-in to check-out.
Our room was spacious, clean, and comfortable — perfect for relaxing after a day of skiing. The location is ideal for winter sports lovers with ski-in/ski-out access to the slopes and easy shuttle service to Echigo-Yuzawa Station, which made getting around a breeze even in snowy weather.
The onsen and bathing facilities were relaxing and just what we needed after spending time outdoors. The buffet breakfast and dinner had plenty of variety and were really enjoyable, with something for everyone.
While the hotel is set a little away from town, the free shuttle made it convenient to explore the area if we wanted. Overall, it felt like a perfect blend of comfort, convenience, and superb service — highly recommended!
The hotel itself was nice, but the staff at the ski resort was horrible, the rentals are also not well maintained. The boards are not waxed, which makes it difficult to work with as there are a lot of flat routes which are difficult to avoid (Pony and village road were the flattest slope Ive ever seen in my life, I had to unstrap and walk and the board just wouldn't move). Ski resort staff were unfriendly and the rental staff was the worst, there was a lady there that was cold and rude. The only reason why the rental shop is surviving is probably because the equipments are salomon branded and that there is no other option. I would visit again but only because the routes are fun, Myoko long run was the best, but I would never want to rent from the shop again.
The food was very very good. For breakfast, you could choose from western or Japanese buffet. Western buffet is highly recommended, the omelette was the best ive eaten in my life and there was a diy risotto which was great as well. For dinner, there were 4 options, either buffet, steak, Japanese or shabushabu. All requiring reservations which is tough if you are checking in the evening as some might not be available. Highly recommend the steak, the food was good and the staff were amazing. Japanese was the hardest to get a reservation for but the food was quite underwhelming. The room was clean and ski lockers are also provided but it's tiny and can barely fit 2 boards. But I wish that in the toilet in the common area, you can adjust the tap temperature as the water is freezing cold.
Amenities wise, bottled water are provided daily, also, yukata was provided but you can only wear them to the onsen which was extremely troublesome as I had to change multiple times a day.
The hotel provides shuttle bus services to and fro jyoetsumyoko station which was easy to book. The bus drivers were also friendly and helped out with the luggage.
In summary, for a 5 stars hotel, it didn't live up to expectations, ski resort and rental staffs were unwilling to help and unfriendly. Also, some of the staffs could not speak Japanese which is puzzling for a hotel in Japan. If not for the amazing snow and slopes I would never come back.
Location is good. Also, it has a gym room. Clean and spacious room. But the front desk staff is not too helpful. The hotel refused to lend me a knife or help me to cut the melon. It makes me to bring to restaurant to eat it.
Was given a room with 2 single beds. When I checked with the reception, they said their level 10 was under renovation and that my booking doesn't give me a choice. This is the first time I was told I don't have a choice to the bed configuration.
Rooms are not sound proof. We could hear voices from next room.
Room is spacious by Japanese standard, and location is good, near to Bandai Pier and fashion shopping. We could walk to the train station in 10 minutes.
Enjoyed our stay.
De accommodatie ligt in een zeer rustige en vredige omgeving. Zeer schoon en modern. Goed onderhouden na de renovatie. Er is voldoende gratis parkeergelegenheid.
Kamer is groot, maar helaas zonder douche/bad - een groot minpunt voor het pand. Er zijn twee gemeenschappelijke douches voor het hele hotel, die tijdens het hoogseizoen druk moeten zijn. Ik raad het hotel aan, vooral buiten het hoogseizoen, wanneer je gebruik kunt maken van de openbare douches. Anders moet u gebruik maken van de badfaciliteiten in de onsen.
Experience an abundance of unparalleled facilities and features at Lodge Raven.Maintain seamless communication using the complimentary Wi-Fi at hotel. For visitors traveling by automobile, complimentary parking is available. Reception assistance is offered at the hotel featuring express check-in or check-out. Obtaining passes for the town's top entertainments becomes effortless with hotel's tours. During leisurely days and evenings, on-site amenities such as room service enable you to fully enjoy your accommodation. Kindly note that smoking is prohibited in the hotel to ensure fresher air for all visitors.For visitors wishing to smoke, designated smoking zones can be found. Begin your day with a scrumptious on-site breakfast available each morning at Lodge Raven. At the hotel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes. At the hotel, discerning guests can also enjoy on-site culinary facilities like BBQ facilities tailored to their preferences. During your stay at hotel, an array of engaging activities and amenities guarantees a delightful experience. Delight in the exciting snow pursuits of winter alongside your fellow visitors, and take comfort in how effortlessly ski slopes and ski equipment rentals can be reached.Discover the fitness amenities at hotel to maintain your health and strength during your getaway.
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9.0/10
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GGuest UserThe hotel itself was nice, but the staff at the ski resort was horrible, the rentals are also not well maintained. The boards are not waxed, which makes it difficult to work with as there are a lot of flat routes which are difficult to avoid (Pony and village road were the flattest slope Ive ever seen in my life, I had to unstrap and walk and the board just wouldn't move). Ski resort staff were unfriendly and the rental staff was the worst, there was a lady there that was cold and rude. The only reason why the rental shop is surviving is probably because the equipments are salomon branded and that there is no other option. I would visit again but only because the routes are fun, Myoko long run was the best, but I would never want to rent from the shop again.
The food was very very good. For breakfast, you could choose from western or Japanese buffet. Western buffet is highly recommended, the omelette was the best ive eaten in my life and there was a diy risotto which was great as well. For dinner, there were 4 options, either buffet, steak, Japanese or shabushabu. All requiring reservations which is tough if you are checking in the evening as some might not be available. Highly recommend the steak, the food was good and the staff were amazing. Japanese was the hardest to get a reservation for but the food was quite underwhelming. The room was clean and ski lockers are also provided but it's tiny and can barely fit 2 boards. But I wish that in the toilet in the common area, you can adjust the tap temperature as the water is freezing cold.
Amenities wise, bottled water are provided daily, also, yukata was provided but you can only wear them to the onsen which was extremely troublesome as I had to change multiple times a day.
The hotel provides shuttle bus services to and fro jyoetsumyoko station which was easy to book. The bus drivers were also friendly and helped out with the luggage.
In summary, for a 5 stars hotel, it didn't live up to expectations, ski resort and rental staffs were unwilling to help and unfriendly. Also, some of the staffs could not speak Japanese which is puzzling for a hotel in Japan. If not for the amazing snow and slopes I would never come back.
NNamphueng NadineNASPA New Otani
Perfect family stay with spacious rooms and great snow park for kids!
”We had a wonderful stay at NASPA New Otani. The hotel's location is very convenient, not far from the train station, and the free shuttle bus service is available throughout the day, which made our travels so easy.
We stayed in a Japanese Style Room, and it was incredibly spacious at 50 square meters. It was perfect for our family of three (parents and our 3-year-old child). There was plenty of room for our little one to run around and play comfortably without feeling cramped.
The private snow park at the hotel is fantastic, especially for young children. Our child had so much fun playing in the snow, and it felt very safe and family-friendly. We are truly impressed with the hospitality and the facilities.
We are already planning to come back and stay here again next year! Highly recommended for families.”
EEdPWProperty is set in a very quiet and peaceful environment. Very clean and modern. Well maintained after its renovation. There are plenty of free parking space.
Room is big but unfortunately without shower/bath - a big negative for the property. There are two common showers for the whole hotel which must be busy during peak seasons. I recommend the hotel especially during off peak season when you can use the public showers. Otherwise you have to use the bathing facilities in the onsen.
GGuest UserWas given a room with 2 single beds. When I checked with the reception, they said their level 10 was under renovation and that my booking doesn't give me a choice. This is the first time I was told I don't have a choice to the bed configuration.
Rooms are not sound proof. We could hear voices from next room.
Room is spacious by Japanese standard, and location is good, near to Bandai Pier and fashion shopping. We could walk to the train station in 10 minutes.
Enjoyed our stay.
MM10578****Yansanjo is in the middle of Yanshi and Sanjo City. The hotel is very close to the high-speed rail station. Toyoko is the largest and most widely distributed economic hotel chain in Japan. Friends who often stay can join members and have other discounts.
It must be said that there is a buckwheat noodle restaurant next to the hotel, which is by far the most authentic, very good, and highly recommended.
Wat is de gemiddelde prijs voor hotels met Gym in Niigata Prefecture?
De gemiddelde prijs voor hotels met Gym in Niigata Prefecture is op doordeweekse SGD 335 en in het weekend (vrijdag-zaterdag) SGD 383.
Welke hotels met Gym in Niigata Prefecture worden aanbevolen voor reizigers met kinderen?
Lime Resort Myoko (vanaf SGD 89) is bijzonder geschikt voor een vakantie met het hele gezin. Geniet van een reis met uw kinderen en andere familieleden.
Welke hotels met Gym in Niigata Prefecture zijn luxe hotels?
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