Hotels met Gym in Nagano Prefecture, Japan

Het hotel ligt ver weg van het JR Shinano Omachi Station, maar als u uw reis naar Tateyama Kurobe beëindigt en vervolgens de lokale bus neemt vanaf het Ogizawa Station, hoeft u slechts één halte (Hina***ama Plateau) over te steken. Er zijn verschillende faciliteiten in het hotel waar de gasten gebruik van kunnen maken, en de servicegerichtheid is zeer goed, wat alle lof verdient! Alleen is er in de omgeving een gebrek aan restaurants en zijn er niet veel eetgelegenheden. Daarnaast biedt het hotel op zaterdag, zondag en feestdagen een gratis pendelbus rechtstreeks naar het JR Shinano Omachi Station. Online reserveren is verplicht. Over het algemeen is al het andere, behalve transport en catering, zeer bevredigend👍!

Location: Near to Karuizawa train station (approximately 15 min walk to hotel west) and 10min walk to shopping mall. 5 min shuttle bus to reach ski area. Room: Clean and comfortable. But the bath powder is like toilet detergent scent. Amenities: there is Family mart operates until 11pm in hotel west. Service: Front desk lady can’t really speak English and hard to communicate. The man at cloakroom is unfriendly. Shuttle bus service: Shuttle bus service provided within the shopping area, hotel east and west. However, the instruction is unclear to us. When we queued up for the bus to station, the hotel staff did not inform us the bus was here and to align the bus but just change the next bus arrival timing. Until entire lane of the guests missed the bus. We had to walk all the way to station with our huge luggage. Snow Park: No clear direction or sign board to go snow park from hotel east. The snow park area is kinda small and suitable for young kid (below 7 years old). It is boring for kid above 7 years old.

De lobby bevindt zich op de vierde verdieping. U moet uw kaart doorhalen om de verdieping van de gastenkamer te betreden en te verlaten. Als u de kamer wilt schoonmaken, moet u de bijbehorende magnetische kaart de volgende dag vóór 11.00 uur op de deur plakken, anders zal de lobby plaatsvinden. dienst zal niet worden verleend. Mocht u de service missen, dan kunt u ook bij de receptie terecht voor schone handdoeken. De meeste hotelgasten zijn internationale toeristen. Het ontbijt is erg uitgebreid, met een Japans en westers buffet en een grote verscheidenheid aan drankjes, ik vind het erg lekker.

Dear Mr. Nakamura, I would like to take a moment to commend your front desk staff member, AWO, for her excellent service during our stay at Courtyard Marriott Hakuba. From check-in to check-out, she was consistently helpful and professional. In particular, she assisted us with booking a bus and later arranging a taxi, always handling our requests with efficiency and a warm attitude. Her support made our stay smooth and enjoyable. Please kindly pass on my appreciation to AWO. Thank you and your team for the wonderful hospitality.

Overall experience is good, very close to snow park. Only downside is I think that the service is very different from other hotel I went in Japan. We will need to carry our own luggage and they did not help to arrange the luggage to the room after the room is ready.

I chosen Cottage A to stay in. While there is nothing much to complain about the cute cottage, personally it is a bit too small for me. But nice environment, good and helpful staff and a very convenient shuttle system to bring you around. You can also call an internal shuttle service that can ferry you from your cottage to the newer West hotel for their buffet breakfast. Otherwise you can eat at the East Hotel for either a Japanese meal set breakfast or a Western style set breakfast. The bread is really good and soft. The outlet shopping mall is accessed by their half hourly shuttle bus and you can do your premium shopping there and eat at their various restaurants or at their food court style food outlets.

為了看諏訪湖的花火訂了這裏，一般來講周圍沒什麼景點交通也不是很便利從車站走到酒店要很久。但是！作為自然愛好者這種走進田野和山裡的酒店太有吸引力了，周圍的環境超級好，夏天也不熱，而且房間裏並沒有什麼蟲子，温泉也露天的可以直接觀賞山野的景色。有空可以多來住幾天。 不過遊客來可能要一定的日語基礎，酒店沒問題但是飯田線比較古早付錢不能刷卡所以不能完全避免交流。

Excellent service and helpful staff, especially appreciate the pick up car services from station to hotel. Spacious room and comfortable beds. The only thing is the central heater that a bit too warm but you can open the window to regulate the temperature.

One of the best hotels I’ve stayed in. We visited in early November 2025 during the autumn season, and the beautiful foliage added such a romantic touch to the surroundings. I loved the modern interior, the comfortable bed, and the overall room layout. The hotel looks incredibly romantic at night too, especially with the reflections on the pond. The outdoor onsen was a highlight. It felt serene at night, and the maple trees lit up in the evening made it absolutely scenic. The onsen is located in a separate building, so you do have to walk through the cold, but it wasn’t an issue as the hotel provides thicker robes. If I had to nitpick, the indoor slippers weren’t the most comfortable. We drove during our stay, so getting to nearby attractions was easy. There’s a large supermarket and a pharmacy about 5–10 minutes away, which was very convenient — we didn’t even need to visit any convenience stores. This hotel impressed me so much that it made me look up where else Hotel Indigo has branches in Japan!

Room is good but service can be improved. First of all I’m gold member but the hotel didn’t allow me to early check in when I arrived at hotel at noon time. Secondly, they charge extra for basic amenities like shower cap. Last but not least, a brand new non-opened cup noodle of mine was missing after room cleaning…