This hotel is very clean and all the woman receptionist very polite and helpful. Very happy with the service from them. The 2 man night staff were not helpful. I didn’t understand why I can’t order drink for our room and pay end of the stay. We even received letter in the morning that was outside the room not in envelope which everyone can read I didn’t like at all , reason been dater protection with don’t forget to pay for our order which we did straight away and had my full name on it.We stayed for 3 night so what was such a problem for those 2 night shift man. Otherwise all our stay was perfect. Thank u
The hotel and area was fantastic, however, service at the front desk and the restaurant was lacking.
We took a long weekend break and were excited to try the beach club, however our experience was dampened by the service.
Being made to stand around for 5 minutes, whilst being told we hadn't paid (when we had) was unnecessary and frankly embarrassing.
The restaurant was the most disappointing part of the stay.
I'm the evening service was slow, followed by having our order wrong twice and also dropped.
Breakfast at the restaurant was lacking compared to cheaper hotels that offer continental. Small selection , nothing outstanding. When we ordered a cooked breakfast, it took 30-40 minutes to receive some eggs and pancakes although the restaurant was fairly quiet.
However, the room, facilities, and the spa were fantastic. Beautiful and comfortable rooms. The beach club outside was gorgeous. The spa was perfect and treatments were, to quote my partner, 'one of the best massages of my life'.
We're unsure if we would come back. Although the facilities were great, the service was mostly subpar and not what we'd expect from a harbour hotel.
I was attending a conference at the University of Plymouth and the Crowne Plaza was a great choice. The breakfast was fantastic (photo is the view from the restaurant), the lobby bar is great too and there is also a Tesco Express at the end of the block. The pool and gym were clean and well stoked, too. Would recommend.
We booked a 1 night stay for New Years Eve and were very happy with everything.
The room with a view was lovely . Warm & with tea coffee facilities & a comfy bed.
The staff were all very friendly & accommodating and breakfast was plentiful in a lovely dining area with fab views.
My only small grumbles would be that the furniture in the room needs an upgrade and there was a £10 charge for the car park .
Disappointed no fridge in room
But overall cleanliness was good
Nice bathrobe
Toilet smelt of stale urine
Beds were hard as were pillows didn't have a restful sleep for 2 nights
Food in reaastuarant 3 courses was plenty and good value for money
Over all pleasant place to stay why I awaited my husband to return from his surgery
The range shop was a good distraction as was KFC
Ms round the corner and Aldi
Also majestic wines
Would stay again though
Big problems at check in but this was actually trip.coms faulty for not confirming booking with hotel.
Trip.com happy to take my money first had to complaint against trip.com the compensated me but with a fight.
Location good you get breakfast included don't expect anything special. Like no round eggs.
Torquay is quite expensive so alcohol and drinks prices at the hotel high.
You can walk to marina in 5 minutes.
No car parking so if you want parking be prepared to walk
A very comfortable hotel, felt welcoming with their friendly staffs, an eco environment in every aspect and a lovely patio garden cafe with parasol and sofa. Great for family of 4, beds were comfy and the room was cool in summer with its clever eco cooling system. Location is great next to the M5 with easy access to Cornwall and Devon seasides.
Loved our stay. Staff couldn’t have been friendlier- nothing was a bother. Beautiful room with balcony. Peaceful. Great food. Loved the free shuttle bus to the town centre - very handy. Wish we’d been staying longer.
Booked this hotel for one night for me and my 2 kids, unfortunately when arrived to the hotel they couldn't see my kids in the system...however kids stay there for free so it was not trouble at all. Hotel is clean, comfortable, quiet and very close to the harbour. Would definitely book it again:) There was a lovely gym at the same floor where our room was.
A simply Devine hotel with such historical charm The charismatic entrance foyer draws you into this wonderful exquisite reception area We had the upmost pleasure in staying on New Years Eve & were greeted with a lovely glass of free champagne in letting the New year in They also had a really good modern band playing the finest of music in one of their opulent rooms We would grant this very fine hotel a definite 5 Stars experience Many thanks
We stayed for just one night. A much better experience than we had expected, given some of the recent reviews. The room was large and clean. The bathroom was also very clean and had a lovely,spacious walk-in shower. The bed was comfortable and we slept well. Our only negative was that the car park was absolutely full when we arrived at 3:30pm … and the staff checking us in couldn’t have cared less!
Great location. Helpful and welcoming staff. Large spacious rooms. The executive floor rooms have fab views for The Hoe, lighthouse and sea views. Breakfast was tasty and loads of it. Def recommend and will stay again!
Very well placed for the Sandy Park Exeter Chiefs rugby club. The hotel is clean, staff helpful & friendly & maintained to a high standard. Food is a bit expensive but nice. Breakfast is buffet style & has many choices. We use this hotel regularly & recommend it
Great hotel in a ideal location for Central Plymouth or Continental Ferry Port. Modern Design with bar and restaurant. Rooms have everything you need for a comfy stay.
As usual with my frequent visit to this area I find Woodbury Park hotel has been my preferred place to stay. Staff are lovely kind and helpful. It’s a beautiful hotel satin a very picturesque location surrounded by pleasant scenery. Hotels and rooms are very clean and well attended to. Restaurant services are clean and impeccable. Credit goes to the chefs and the team who managed the service. I have had a pleasant breakfast service during my stay at Woodbury. I hope the staff and the team at Woodbury keep up the good work and encourage us to use them during my future trips to the area.
We booked a 1 night stay for New Years Eve and were very happy with everything. The room with a view was lovely . Warm & with tea coffee facilities & a comfy bed. The staff were all very friendly & accommodating and breakfast was plentiful in a lovely dining area with fab views. My only small grumbles would be that the furniture in the room needs an upgrade and there was a £10 charge for the car park .
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