Het hotel is prima en het personeel is behulpzaam. De kamers zijn schoon en van alle gemakken voorzien. Het enige kleine minpuntje is het stopcontact bij de balie.
I booked a room for my mother. Thank you for allowing her to check in a bit earlier – it was very helpful and much appreciated, as she didn’t have to wait in the lobby.
Overall, everything was good. However, there was one issue: there was an empty white bottle left in the room (it looked like a used vodka bottle), and there was no drinking water provided, even though the photos showed two green bottles of mineral water included in the room
Ik heb een fantastisch verblijf gehad in dit hotel in Polen! Het personeel was warm, gastvrij en altijd bereid om met een glimlach te helpen. De kamers waren ruim, schoon en prachtig ingericht, met comfortabele bedden en moderne voorzieningen. Ik heb vooral genoten van het heerlijke ontbijtbuffet elke ochtend – een ruime keuze aan verse en lokale producten. De locatie was perfect om de stad te verkennen, dicht bij het openbaar vervoer en de belangrijkste bezienswaardigheden. Het hotel had ook een ontspannende spa, wat een heerlijke bonus was na lange dagen sightseeing. Ik zou deze plek zeker aanraden en kijk ernaar uit om snel terug te komen!
Very nice location in the historic area of Krakow. As there is no reception, checkin is done through e-reception which is an interesting solution.
Rooms are very clean and despite being surrounded by nightlife the rooms are quiet.
One of the best value for money hostels in the area. I stayed in a private room that was very spacious. It also included small but pretty balcony which was as nice surprise. The bed was very comfortable and the bathroom also was clean. The only two slight negatives being that it’s around a 25 minute walk to the centre , so you kind of have to commit if your going to pop their for the day but large issue if you enjoy a walk.
Secondly the walls were a little thin and my bedroom was located next to the shared bathroom so I’d sometimes wake up in the morning to the sound of people on the toilet. Besides that on the whole was a good hostel.
The location was the best, right next to main station, big shopping mall, and tram stops. The room was modern ( it is either very well maintained or recently renovated ). The breakfast was great. It even provide juicer machine where you can make fresh juice by yourself (choices are: apple, carrot, beetroot). Something that I rarely see even in five stars hotel. The most amazing is the hospitality of the staff. We received welcome wawel chocolate during check in and polish pretzel during check out. Special thanks to the receptionist, Ola for passionately explaining the major tourist attractions in the city ( seriously, you have the talent to become a tour leader ;-) ). Also not to forget special thanks to Anita for recommending local polish restaurant and offered welcome chocolate. Both are amazing staff and I can feel their sincerity when serving guest, so make sure you treat them well Mercure, they are your assets :)
I had a comfortable stay at this hotel. The check in and check out were smooth, the hotel is located in a great location in the jewish district of Krakow. The room was a bit not to my expectations because I didn’t have the city views as mentioned and it didn’t make sense to pay extra for the balcony. I think at least a chair and a table on a balcony would improve the experience.
Geweldig van de eerste begroeting tot het afscheid!
Het personeel was ontzettend aardig en deed er alles aan om ons welkom te heten en hielp ons waar ze konden.
Ze spraken perfect Engels; Britten zijn in mijn ervaring niet zo goed in andere talen. Niets om trots op te zijn 😌
De kamer was fantastisch. Het is een gloednieuw hotel, dus alles was nog brandschoon. Waarschijnlijk de meest stijlvolle plek waar ik ooit heb verbleven.
Rustig - ik denk dat het goed geluiddicht was; we hoorden niemand anders - het leek alsof we de hele verdieping voor onszelf hadden.
De receptie en de bar/café-achtige ruimte waren gastvrij en serveerden snacks en heerlijke koffie.
We hebben niet in het restaurant gegeten, maar de ruimte op de -1 verdieping zag er erg goed uit.
Zeer goede toiletartikelen.
Luxe handdoeken en beddengoed.
Nespresso koffiezetapparaat
Koelkast
Waterfilter/waterkoker.
Echt niets op aan te merken.
Ik zou zeker nog eens in een Tribe hotel verblijven en hoop dat het van dezelfde kwaliteit is.
Polecam miejscówkę.
Choć nie polecam opcji ze śniadaniem. Myślałam, że jest miejsce, gdzie serwuje się śniadanie, a okazało się, że podają je pod drzwi. I śniadanie było słabe
Uitstekend, bleef een nacht langer dan gepland.
De rundvleestartaar en de eendenborst waren erg goed.
Topservice van al het personeel. Het huishoudpersoneel was ook uitstekend. Persoonlijk geen fan van de liften waarvoor je keycard nodig is om te werken. Maar uiteraard zijn de meeste hotels nu hierop overgestapt. Misschien is het om u aan te moedigen vaker de trap te gebruiken?
Als in de badkamer het licht is ingeschakeld, moet het spiegellicht, dat door de bewegingssensor wordt geactiveerd, ook altijd aan blijven. Een beetje vreemd dat je tijdens het douchen moet zwaaien om het spiegellicht weer aan te doen.
Zeer goed
153 beoordelingen
8,7/10
Prijs vanaf
THB 2.900
per nacht
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9,4/10
Amazing
LLesley and NigelSuper place to stay I highly recommend this hotel. Stepped off the 300 bus from Krakow city - 10 minutes walk to the airport or there is a shuttle bus. Great room with everything you could need and tastefully decorated and designed - they give you a glass carafe and there is a water dispensing machine on each floor so that you can help yourself . Super modern and comfortable with a perfect shower room with underfloor heating. Great bar area which is also used for the Massive buffet breakfast which was superb. Just perfect
UUrszula ZiółkowskaA wonderful, cozy apartment in the very heart of Zakopane, a few steps from Krupówki and other attractions. It's very convenient both for hiking and skiing, as it is very easy to get from there to Tatra Mountains trails and ski lifts. Also, a very helpful lady at the main reception desk. I would gladly return to this place.
SSiraI absolutely loved my stay at Stradom House, Autograph Collection. From the moment you enter the lobby and bar, the stunning interior decor sets the tone, and the room itself was spacious, artfully designed, and luxurious yet comfortable, with elegant furniture and a beautiful bathroom—easily a 10/10. My room was located in a separate building accessed through an underground tunnel, which at first seemed quirky but turned out to be utterly charming, as the tunnel itself is beautifully decorated and enchanting to walk through. Breakfast was a highlight, with delicious hot dishes made to order from the à la carte menu complemented by an abundant buffet, all enjoyed in a gorgeous breakfast room overlooking a peaceful garden—a truly fantastic way to start the day. The location is another strong advantage, within an easy walk of the Market Square, Wawel Castle, and the lively Kazimierz district. Overall, this hotel delivers comfort, style, and unforgettable experiences—I highly recommend it.
GGuest UserHotel is pretty decent for the price.
In terms of positives, the rooms are pretty good. The pool/ sauna are good. I've been to hotels with pools more like paddling pools, but this one you could actually swim lengths in. It was busy around the evening (5-8), but dead in the morning which meant I could have a nice relaxing swim. Reception were nice and helpful. Breakfast was decent enough, though a bit expensive in my opinion. The big downside for a visitor to Krakow is the hotel is in the middle of nowhere. Around 20 minutes in a taxi to the centre. There's a bus stop outside the hotel, but the only buses which stop there don't go to the centre meaning a connection is needed. Nearest small supermarket around a 7/8 minute walk and there's a big shopping mall 15 minutes by foot. I stayed for work so was happy enough. First time visitors to the city would be better off getting something closer/ better connected to the centre.
Ccool_dudeIf you are on a short trip to Krakow, this is the best hotel to be at. First of all warm welcome at the reception, welcoming staff, freshly baked cookies with aroma, delicious apples if you are hungry. Everything is so perfect, i will consider again if i want to stay.
AAnton_ShThe hotel is generally quite good and offers a decent overall experience. The room was comfortable, and everything met basic expectations.
However, there was a very serious issue during my stay. At around 1 a.m., while I was asleep, a stranger entered my room using a key. It appears that the front desk mistakenly gave another guest access to my room. This is completely unacceptable and raises serious concerns about guest safety and security.
I strongly urge the hotel to review its procedures and ensure that such incidents do not happen again.
EEliz RahmanOur stay in Krakow was perfect especially the hotel we stayed in was nice and comfortable. We would love to come here again should we go to Krakow in the coming years.
AAnonymous UserThe hotel is clean and comfy, perfectly warm for the freezing temperatures outside. Situated right next to Kraków Grzegórzki train station, it was easy to get to/from the airport and to other places via the train as it connects to the Kraków Główny main station.
Staff were helpful, explained where we can go around Kraków. We were given plenty of clean towels, room cleaning service daily. Hair dryer was also provided, with a drinking water dispenser right outside the lift.
Only thing would be the shower as it sometimes pulses between slightly hotter and colder water. Was pleasantly surprised when it’s got heated flooring in the shower though!
和和哥愛你Nice hotel, clean, very good breakfast.
A night without a good sleep
On March 29, there was a quarrel in the next room 202 all night.
As soon as I entered the room, my next door neighbor started.
Originally, the two drunk people were happily chatting and singing in the room, but then a few more people came in and started shouting loudly, which lasted for about two hours before they left. midnight……
1:15 someone came in
At 4:50, a man came in, started taking a shower, and began talking.
The strange thing is that I don’t get drunk.
The room is not soundproofed and I can hear it very clearly.
AalbertltThe location was the best, right next to main station, big shopping mall, and tram stops. The room was modern ( it is either very well maintained or recently renovated ). The breakfast was great. It even provide juicer machine where you can make fresh juice by yourself (choices are: apple, carrot, beetroot). Something that I rarely see even in five stars hotel. The most amazing is the hospitality of the staff. We received welcome wawel chocolate during check in and polish pretzel during check out. Special thanks to the receptionist, Ola for passionately explaining the major tourist attractions in the city ( seriously, you have the talent to become a tour leader ;-) ). Also not to forget special thanks to Anita for recommending local polish restaurant and offered welcome chocolate. Both are amazing staff and I can feel their sincerity when serving guest, so make sure you treat them well Mercure, they are your assets :)
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