Hotels met Gym in Cheshire, United Kingdom

Stayed here twice before and was satisfied with experience.  Unfortunately, this time, I had to change the room as the curtains were falling down and wouldn’t close.  The replacement room they gave me smelled of sweat and wee.   Other than that the hotel is nice and reasonably priced.  Parking is good.  Cleaning needs to be prioritised to improve the experience

This is the second time we have stayed at this hotel, and our choice was primarily due to its convenient location and excellent breakfast. It is very close to the airport and very quiet at night, surrounded by farms and grassland. We love the breakfast because it is not a typical buffet. Instead, you can choose from a menu with a great variety of options, all of which taste wonderful. The restaurant's decoration is also lovely, and you will be more than satisfied with the portions. The restaurant staff are passionate, friendly, and helpful. One point to note is that the reception area often has guests around, which is just an observation and neither positive nor negative. The receptionists always do their best and are very nice and professional. However, the room design is a bit outdated.

The Mill Hotel & Spa is in an ideal location, just 5 minutes walk from Chester train station and the centre of Chester itself. So, what is a stay in this hotel like? I stayed in the Business Class Double room with a view of the canal. The room is a fair size, with the king size bed being very comfortable and clean. A big drawback for the room, however, is the lack of air conditioning facilities available. I stayed at the end of July, and whilst the outside wasn’t hot, the room itself was stuffy and opening the window didn’t really help too much. I can’t imagine what it would be like staying here in during a heatwave, which is becoming more common! The room also comes with decent tea and coffee making facilities, along with a desk for working. The bathroom is a good size, but it could do with a bit of cleaning. There are two shower nozzles - the smaller standard nozzle was fine but the rainfall shower nozzle was extremely dirty. It looks like it hasn’t been used in a while - and I’d recommend not using that particular shower if you stay here. The extractor fan vent is also very dusty and obviously hasn’t been cleaned in a while! Over to the spa facilities - they are nothing short of exceptional. This is the real draw when staying here, with the swimming pool and sauna being to an excellent standard. Use of the swimming pool and gym is free to all guests whilst staying here, so make good use of the facilities! I opted for the inclusion of breakfast during my stay, and I’d say it was ok rather than great. The amount of food available isn’t huge, though the likes of the croissants and cooked breakfast are to a good standard. As the hotel is in need of an update - it firmly feels like it’s stuck in the mid noughties - the hotel does excel in the standard of service provided to its customers. Whether that be from the cleaners, the reception staff or the waiting staff, everyone is smiling and friendly. It makes all the difference! Would I stay here again? Yes, I would. I hope they do update the rooms soon enough - they really do need air conditioning! And I also hope the bathrooms were thoroughly cleaned a little more. But everything else was to a good standard and for the price paid (£90 for two people with breakfast and spa facilities included), you can’t find much better than that!

Incredible from start to finish. Slight mix up on the booking system but sorted within minutes. Couldn't have been better looked after! Excellent value, staff that go the extra mile made our 1 night stay so enjoyable the children didn't want to go home!

I had a good stay with my girlfriend at The Tytherington. The only thing we were unhappy with was the food. It took about 1 hour to receive our food, and we were also told different information about the Kitchen closure time. Likely, we could give our order on time, but someone who was served after us was not able to. It seemed that on the day we visited, the kitchen staff was either short-staffed or had other issues. The staff behind the counter looked inexperienced, with only 1 or 2 who knew what to do, though they had too much to do already and couldn't assist. The view from their garden was great, over their golf pitch.

Anniversary away break. Location on edge of Chester close to motorway. Nice grounds, busy carpark and popular venue for parties and business guests. Carpet on second floor dirty and smells. Sink kept blocking because plug holes full of scum. Toilet seat incorrect size and not secured properly. Bed comfortable, nice towels tea and instant coffee and bottles of water in room. Breakfast nice selection BUT no fresh decaffeinated coffee only instant granules yuk!!! Nothing worse than awful coffee!!! With so many decent decaffeinated options available and customers not drinking caffeine this is totally unacceptable.

When I used the pool it was virtually empty. I love that it was open until 9pm as it meant I could swim after a long day out. The room was big and spacious. Only downside is the shower wasn't great, there wasn't much power and the water was too hot. Could have done with having air con or even a fan as it got quite hot in the night. Otherwise, it was a pleasant stay

The location of this hotel is great, very close to Chester and all the attractions around. In terms of the room, our room was very spacious and the bed was very big. However it was two singles joined together, so a gap between the two. This is probably where the good bits end. The size of the room and bathroom really was a positive though, especially travelling with a baby. We had to pay £5 to hire a travel cot and in the end we didn’t use it. The cot mattress appears to have never been replace and was very thin and lumpy, making it redundant. The wooden slates at the bottom of the crib could be felt very dominantly through what was left of the mattress, meaning our baby was waking up uncomfortable and we had to transfer him to the bed. In terms of things that could do with improvement: Cleanliness The room floor was very dirty and could have benefited from an additional vacuum. Initially I put this down to arriving on New Year’s Day and then having a lot of people check out that day, but the whole hotel appeared a little bit grubby on closer inspection. The spa pool was exceptionally dirty. The floor coming out of the changing room covered in hair and general dirt. The showers looked like they hadn’t had a good scrub in months, with yellow build up all over the floor and walls. Not what you expect from a spa! To top it off after swimming I have contracted the Norovirus. Service Our first encounter with the reception staff was great the lady very welcoming and friendly. We met the cleaner as well who was also lovely. The rest of the staff we encountered were not so great. Either rude or disinterested, I get that it might not be your dream job but service with a smile goes a long way. Facilities The hot water takes a while to come through at busier times, this is signposted in the room. However, the water does not get very water at all. It does come through at a pleasant temperature, but not great if you like a bath or shower on the warmer side. There are three times a day when you can go swimming with children. It would be great if these times were restricted to children/families only, as there were quite a few adults sitting around the poolside and in the hot tub. Breakfast was ok, but a lot of the time left uncovered. Overall not a great stay and would be unlikely to stay again.

The first arranged room in 311, the toilet seat cover is broken. And the next room was a dog kept barking. The reception staff rearranged another room for us shortly, their attitude is really good. But the room rearranged to 223 is in the basement, the air circulation is really not good, you can smell the strong pet smell in the hallway. And I can see the 3rd floor lift lobby had dog poo. To be honest, they were doing a dog exhibition, but they are not really well organized to avoid all the inconveniences caused. That’s not really fair to the customers who don’t expect those scenarios.

For a normal size breakfast you had to pay extra, the heating was broken in the spa so it was quite cold. The hotel did look a bit tatty in places. Service was lacking, always had to chase the staff members. Lovely building and good location.