Zeer vriendelijk bij de receptie, goede locatie, correct ontbijt. Er is maar één ding tegen: op de data dat we er zijn, zouden ze de verwarming een beetje aan moeten zetten, ik zat op de 9e verdieping en het was behoorlijk koud.
We hebben dit jaar een fantastische tijd gehad tijdens Semana Grande. En het Axel Hotel was de perfecte locatie voor ons. Direct aan de rivier, met een geweldige plek om te eten en drinken. Het zwembad op het dak is ook een geweldige plek om het vuurwerk te bekijken! Het personeel was zo behulpzaam en vriendelijk. En hoewel we geen schoonmaak nodig hadden tijdens ons verblijf, boden ze elke dag aan om onze kamer schoon te maken of handdoeken en andere benodigdheden te vervangen. Wat een geweldige ervaring. We komen zeker terug!
Very friendly staff, it's a piece of heaven nature all around, it was a bit way from my route but it was so worth it. The food was good as well and not to expensive. The room was clean and spacious with a view to the valley. Great Place.
Buena atención, amabilidad del personal, esta fácil de llegar, con servicios de restauración cercanos. Por poner un pero no había en el baño algún elemento de jabón o similar salvo el jabón con dosificador. Espaciosa la habitación. Confortable. Acceso a la wifi y uso de ordenadores en la sala central, buen detalle. De hecho ya estuve alojado hace un tiempo. Me gusta mucho la zona, para andar , hacer monte.....
Zeer centraal gelegen hotel, bij het oude centrum en de ”Gran Via”. Modern ingericht.
Prima kamer met een goed bed. Badkamer met een erg goede douche.
Leuke en gezellige bar.
Ontbijt goed, maar keuze iets beperkt.
Gran hotel tanto por su ubicación como por sus servicios. El personal de la recepción super agradable y el personal de limpieza igualmente. El desayuno buffet muy variado con unos productos locales de calidad. Repetiremos seguro en nuestra próxima visita a Durango.
Over het algemeen was het verblijf prima. Het hotel ligt op een geweldige locatie, direct aan het strand. De kamer was niet erg groot, maar had alles wat je nodig hebt. Het balkon was fijn. Ik dacht eerst dat het direct aan het strand lag, maar het was maar een klein stukje, maar het was nog steeds prima. De eerste foto is genomen vanaf het balkon. Voor de prijs was ik best tevreden.
Er is een wandelpad met een prachtig uitzicht over de hele oceaan. Het uitzicht, waar de zee en de lucht samenvloeien, is gewoonweg betoverend. De stad ligt op ongeveer 20 minuten rijden en is ook een erg mooie plek. Al met al kan ik het van harte aanbevelen.
Omdat ik met de auto reisde, kwam ik na middernacht aan. Het barpersoneel van het hotel hielp me een kamer te vinden. Als je na middernacht incheckt, neem dan van tevoren contact op met het hotel om je kamernummer te bevestigen.
Het hotel is prachtig, het personeel was de hele tijd erg beleefd en vriendelijk. De schoonheid van de kamers was ongeëvenaard. En altijd aandacht. Ik raad het 100% aan!!
Zeer dichtbij tram- en busverbindingen, hoewel de oude binnenstad op 15-20 minuten loopafstand ligt.
Uitstekend
133 beoordelingen
9,2/10
Prijs vanaf
PKR 23.715
per nacht
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9.0/10
Great
GGuest UserThe lady at the front desk was very friendly and enthusiastic when we checked in, asking if we needed a map and briefly explaining the surrounding routes.
The water pressure in the bathroom was a bit low, and switching between the showerhead settings required some guesswork.
Breakfast had a decent variety of choices.
It's only about a ten-minute walk from the Guggenheim Museum and the airport bus stop. It would have been better if they had provided information about the airport bus service being suspended on May 1st, as we checked out on Labor Day and waited at the bus stop for over half an hour for nothing.
GGuest UserThe food at the hotel restaurant was delicious, and there's a great terrace outside perfect for watching the sunset 😋. The hotel is about 5 km from the city center, and there's a bus stop right in front of the hotel, which is super convenient.
GGuest UserA very new & clean hotel.
Need to take a bus ride to old town via bus or cab.
Journey is abt 15-20mins.
Breakfast at the hotel was decent.
Bed was comfy but not the sofa bed, which can feel the metal frame when my kid sleep on it.
Relatively value for $ if don’t mind the bus journey. No amenities around the hotel.
Good for people who drives as there is free parking available.
BbaraoGuild**”BAD: Beware of the 'Upgrade'”**
Our priority when booking was the room size and budget, so we reserved a 32m² City View room.
At check-in, the hotel staff offered us an ”upgrade.” He said that for an additional €25 per day, we could ”upgrade,” so we agreed.
However, while the room did have a Sea View, the size was downgraded to just 21m². I told them that paying €25 to have a smaller room was a downgrade, but they insisted that the view had been upgraded.
I asked to be moved back to the room we originally booked, but the staff ignored my request for an entire day.
Let me ask you this: if you went to see a new landscape, and the view changed, how would you describe it? You wouldn’t say the landscape itself was ”upgraded,” would you? You’d say the view was different or better.
The following day, I finally got a response from the staff. They told me I’d need to pay an additional €70 per day if I wanted a 32m² Sea View room.
While the hotel facilities and scenery are excellent, the staff are focused entirely on business and seem to aim to squeeze every extra euro from their guests.
In the end, we ended up paying the €25.
**Beware of the 'Upgrade.'”**
AAnonymous UserThe room was very nice, with a high-end feel, and a welcome champagne was provided. The front desk service is enthusiastic, helping to make restaurant reservations and providing various information. It's a little regrettable that there is no big mirror in the room, so I can't take a look at my whole body. I don’t know how celebrities would react if they tried on clothes without a full-length mirror when they came to stay.
JJiangnanxiaochongThe room was spacious, the hotel environment was excellent, and the breakfast was varied and plentiful. It's a great place for business travelers.
HHosanChoose the hotel for its proximity to the Intermodal bus interchange. We walked to all the main tourist attractions from the hotel. Bilbao is a very walkable city.
What sets this hotel apart is the friendliness of the staff. The front counter team is genuinely friendly and helpful. Special thanks to Noemi who went out of her way to help us and gave advice on airline lost luggage.
The room is spacious for our needs. The king bed is super comfortable, with just the right firmness. Linen is plush and pillows are fluffy. It has a simple yet functional tea-making facility in the room. The room came with USB charger by bedside, which is essential for today's travellers.
We love the bathroom. Well-lit, full-size shower with strong water pressure. You will find the basic amenities (Toothbrush etc) in the bathroom.
The cleaner did a good job with the room. The hall and public areas are all spotless. Judging based on the interior, the hotel might have been refurbished not that long ago.
SShiow ChinLocation is a bit out of the city centre, but located in a peaceful area (contrastingly) next to a forest and a biotech hub. However, a bus stop a couple of minutes' walk from the hotel has a service that goes directly to the Boulevard located between the Old Town and the City Centre (85sen per trip or cheaper with the San Sebastian Card - available at the hotel) within 25 mins (or slightly longer with traffic).
My room was comfortable and clean, although it might be a bit tight for space with 2 people. Bed was comfortable with pillows of various firmness.
Bathroom was big and well-designed, although the shower and bath might be a bit tight for larger people. Shower pressure was excellent.
Tip: Open the drawer under the sink to dispose your garbage and recyclables.
Staff were all friendly, polite and helpful.
My only complaint is that my water was never refilled throughout my stay, but I admit I did not ask about it at the time.
GGuest UserIt's a little far from the old town, but you can walk or take a bus. The Basque train station is nearby, so it's convenient for going to the French Basque Country. There are shops and bakeries where you can buy fruit and drinks within a few minutes' walk.
The room was compact, but the bathroom was clean and comfortable.
GGuest UserWe came here without a car having got busses from Bilbao. Not easy finding a hotel with a pool and within LaGuardia so worked perfectly. Arguably not a four star but was comfortable and and pool was lovely.
Would recommend for the price
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