4-Starhotels in Massachusetts, United States

Fantastic! From the exceptional customer service at a 2:40AM check in, to the immaculate room and excellent location CitizenM was more than I could have asked for. More than anything, I needed a relaxing, stress free weekend and this hotel delivered in spades. My son said it was very Millennial, but I don’t know what he meant. My room was efficiently designed with all the comforts of home. I truly enjoyed my stay.

We spent a long weekend at this hotel. First, a free local shuttle express bus takes you from Logan Airport to Back Bay Station, which is just a four-minute walk from the hotel entrance. Check-in was smooth, friendly and efficient, and we were given our requested room. Our room was spacious and well-equipped, with a fantastic view over Boston Bay. It had a spacious seating area, a large flat-screen TV, a full size in-room fridge, a spacious rain shower, and ice stations on each floor. The bed and bedding were of high quality, and there was a selection of pillows to choose from. One of the most impressive features of this hotel is the in-room security safe, which is rare in many US hotels. There are also excellent food and beverage facilities on-site, and an extensive room service menu. The housekeeping was of a high standard, and complimentary water was provided each day. If you haven’t already, I highly recommend signing up for the Marriott Bonvoy awards programme in advance of your stay. This will give you free WiFi for your entire stay. The hotel is located in downtown Boston, with easy access to Back Bay and Copley Square metros, the Boston Public Library, Prudential Centre, and many other facilities such as supermarkets, restaurants, and cafes. I would highly recommend this hotel.  

Is an old hotel with full of character. Lift is a mixed of modern and old. It is well situated, across the road is a huge supermarket. Amtrak train station is just 5 mins walk away. Room is a little small and the Aircon cannot be controlled. Shower water pressure is good. Best thing I like is a big kitchen with microwave and coffee machine. Even a 5 star hotel do not have this. Checked in and out is super easy. Overall I like this hotel.

Ik heb een fantastisch verblijf gehad in dit hotel en zou het zeker aanraden aan iedereen die Boston bezoekt. Ten eerste is het hotel brandschoon – alles, van de lobby tot de kamers, was uitzonderlijk goed onderhouden. De kamers zijn ruim en comfortabel, met dagelijkse schoonmaak waardoor alles tijdens mijn verblijf netjes en fris bleef. Het personeel was ongelooflijk behulpzaam en attent. Ik waardeerde vooral hun ondersteuning bij het verwerken van een levering die ik van Amazon verwachtte – ze deden er alles aan om ervoor te zorgen dat ik die soepel ontving. Een van de beste kenmerken van dit hotel is de grote parkeerplaats direct voor het gebouw. ​​Vergeleken met andere hotels in Boston was de parkeerprijs veel lager, wat voor mij een groot verschil maakte. Al met al is het een schoon, comfortabel en goed beheerd hotel met uitstekende service en een geweldige prijs-kwaliteitverhouding. Ik zal hier zeker weer verblijven tijdens mijn volgende reis naar Boston.

這間裝潢非常的五彩繽紛，老實說有點汽車旅館的感覺😂但房間就中庸之道了，住宿感覺還算不錯。但不好的體驗是，給我們的房間，一打開房門裡面竟然有人！回櫃檯給她講，竟然連句Sorry都沒講，我說我兩個月前就訂了，她竟然回也有很多人都訂了！很傻眼！好在解決的態度還算積極，幫我們換了一間行政套房，在客廳加了一張床。

Near river and every thing ok. You can go MIT, you can find food easy

萬豪管理的酒店確實不錯，整個大堂裝飾是英倫風格！前台的服務態度也很好，待客如親人衹能講英語，酒店交通便利旁邊就是地鐵站

Good area , service is just rated as okie based on the room rate charged Had breakfast and accidentally found housefly in the plat ( honey area) they gave no charge of that meal .

This is a very beautiful hotel and of the same quality as any Hilton in a large city, such as Boston. It is more affordable than Boston. It has a lot of great features including a huge pool very nice rooms and an excellent restaurant and bar area. I ate and had a few drinks there and the food was great and the drinks were fantastic. Free parking friendly staff I really enjoyed my stay

I got two nights stay at the hotel. My experience was fantastic from check in to check out. I arrived a little before lunch as I was transferring from Westin right next door so I wasn’t sure if I had to wait until 4pm for checkin. The front desk staff took me in pleasantly without a fuzz, very thankful for that especially when I’m on a tight travel plan. The room was very spacious and clean plenty of clean bathroom supplies, shower was awesome with just the right water pressure. The only thing I would suggest is to just leave the complementary bottle water in room (especially during the summer season) as opposed to having to pick up at front desk (which I wasn’t aware until my friend told me who was also staying at the same hotel). However the room does have two bottles of water but they are priced. I did notice that the internet is not free if you are not a Marriott member (not sure if it’s a norm now days but I think Westin was free for hotel guest and both are under the same hotel Group, but it stood out in my experience with the Hotels as I just completed two weeks of travel right before the stay), so at Checkout I asked to ensure my member number is associated with my stay and the gentleman at the front desk kindly confirmed that the internet charge will be removed on final billing. That was a peace of mind for me. Very thankful again. Overall a comfortable stay and will revisit!