4-Starhotels in Miyagi Prefecture, Japan

Everyone especially cleaning workers polite & helpful. Room small but locution great & toilet well equipped & clean. Lots of restaurants around. The local market nearby is a must-go. One minus though, counter staff can't easily understand our requests. Sendai is a great place but English is not a common tool for communication.

The room is clean, quite spacious in a Japanese standard (I stayed with the one in Tokyo in the same group and this is much better) sadly they don’t have onsen or public bath which is a bit disappointing. But the convenience of locating exactly next to the JR station is superb! Before you check in you can actually chill at the lounge with free drinks and nice view. quite relaxing with a good view of the Sendai city.

I am so glad I chose Komatsu-kan during my stay in Matsushima. The receptionist was friendly and very helpful. When I told him I am a vegetarian, he kindly informed the kitchen to exclude animal flesh and seafood from my meal. (Usually, hotels ignored my food request, or they just gave me tofu and pickles for my meal.) The next morning, I was so surprised to see my breakfast. I loved the fresh salad, steamed vegetables, over-easy eggs, chawan-mushi, and the pickles even tasted better than before. Then the room surprised me with the pine tree and the beautiful sea view. The next morning I woke up at 4:45 to see the sunrise. Just from my room, I could see the sun slowly rising from the other side of the sea. Stunning! I really enjoyed the little Me time here. Actually, this hotel is well-maintained, and that helps raise the value of it. I also love the fresh little flowers right next to the washing basin. And the people working here are quite ya-sa-shi. They are kind and gentle. Generally speaking, this is a nice place worth staying and relaxing in.

De beste accommodatie-ervaring tijdens deze reis en boven verwachting🥰🥰🥰 Als u de lobby van het hotel op de 7e verdieping verlaat, ziet u een ruime, lichte en statige gevel. De tafels en stoelen aan de linker- en rechterkant zijn comfortabel ingericht. Drankjes en snacks worden zorgvuldig bereid en er worden zelfs late night snacks aangeboden ! De kamer is zeer ruim. Onverwachts staat er naast de 2 eenpersoonsbedden een bank! Familieleden zijn vol lof🥰🥰🥰 Wat nog verrassender is, is dat er op de bovenste verdieping een openbaar bad is! ! Scoor meer dan 100 punten! Het ontbijt is een persoonlijke portie. Het is niet alleen mooi, maar ook heerlijk. Er wordt bovendien volop gebruik gemaakt van ingrediënten afkomstig uit verschillende regio's in het hele Noordoost-district! De locatie is handig, de service is uitstekend, parkeren is handig en het bed en de kussens zijn comfortabel. Kan ik het 200 punten geven? 😅

Location is great, walkable to shops, trains, parks and attractions. Room is basic and a little noisy/light, good shower/bath area. Some free amenities at front desk and no issue with luggage storage, coin operated laundry worked well. We declined cleaning after the first night as wasn't very well done, however had fresh towels every day

Nice Sea view and onsen. Great variety of seafood buffe and breakfast but taste was acceptable. There is hotel shuttle bus service but the last bus was before 6 pm. The JR station has no staff and does not have any escalator or elevator so beware that you need to carry luggage up and down the stairs. It's out of GO service area but there was taxi waiting in front of the station.

We went to Sendai for last three years and we stayed at this hotel for at least three to five days. Nevertheless, no loyalty credit has been given. We booked a room at the last date we left Sendai (ie 2-3 Dec) and lastly we changed our mind to stay tat this hotel for two more days (ie 30 Nov to 2 Dec). When we asked if we could stay at the same room from 30 Nov to 3 Dec but not staying at the corner room, the hotel replied either we had to upgrade the room we booked for 30 Nov to 2 Dec by paying extra JPY4,000 or downgrade the room we booked on 2-3 Dec. 「No refund」was offered for any downgrading, thus we had no choice but paying extra JPY4,000. When entered into the room, we saw some rubbish on the floor, we went down to the reception immediately, in the lift, one of receptionists was with us, we intended to tell her about the cleanliness of the room but she didn’t make any response, seemed that it was none of her business. We showed the vedio regarding the rubbish to the receptionist and asked to change the room. He replied no available room for the change and no helper could help us to clean the room. At last, the receptionist came up and pick up the rubbish. No offer to clean up the room next day but sticking to the hotel’s rules to clean the room every three days. We were very unsatisfied with the hotel services and concerned about the cleanliness of the hotel.

It is an all inclusive hotel in the Akiu area. Buffet dinner and breakfast were just superb. There are two public onsen that can be used freely. Shuttle bus can be arranged to/from Sendai station if you don’t drive.

Fijn hotel met ruime kamer. Modern ingericht, goede sfeer en de kamer was erg schoon. Het ontbijt is uitgebreid met ruime keuze. Zowel Aziatische als Westerse gerechten. Het hotel is makkelijk te bereiken. Vlakbij het station en de metro zit om de hoek. De locatie is sowieso prima want het ligt midden in een wijk met veel leuke winkels en restaurants die je lopend kan bereiken. De bezienswaardigheden zijn allemaal goed vanuit het hotel te bereiken.

We booked one room on the first day it seemed like a Japanese bathroom that the floor is wet Probably not renovated yet The next day we got the room with modern bathroom Our stay was pleasant the rooms were clean Thanks to google translate that even the front reception was not quite fluent in English we could communicate very well Very convenient location Right next to the main train station a lot of restaurants to choose from also next to the shopping mall There is a fish market nearby but most of the fish is for your own cooking Can not buy fresh sashimi there There is a seafood restaurant close to the market