Highlights:
- Walking distance to Iguacu Falls, Bird Park & nice little forest path behind the hotel
- Nice facilities at the hotel (hot tub, sauna, pool etc.)
- Lovely staff, especially at the breakfast
- Clean rooms with good bed and airconditioning
Areas to improve:
- Dinner at the hotel was not good for us, we had chicken which was very dry (overcooked) & risotto which was pretty salty
- Very few options for food & groceries near the hotel as it’s quite far out of the city
- Some public areas of the hotel would require renovations, it leaked from the ceiling at some places & the carpet was smelly accordingly
Overall, we would stay again for the price we paid as we enjoyed our stay and it feels like good value.
Do NOT book this hotel - consistent terrible subpar service (provide wrong info, didnt communicate essential info, SILENT TREATMENT, slow service, wrong shuttle bus despite verifying twice with 2 different staff, only take down my cocktail order but I didnt get to hold/drink my order) from the reception, guest relations and concierge teams (many staff around but they are really bad at their jobs).
No one takes ownership - talked to 3 different hotel managers (face to face) but new mistakes appear.
Belmond's service -> avoidant style (ZERO follow up from any manager, each said I already spoke to the previous).
Lousy service experience. Utterly disappointed.
Good points - convenient location: (the only hotel) inside Brazil's Iguazu park (but service deteriorates due to no competition) and an excellent spa experience.
Alternative to stay inside Iguazu park - stay at the hotel inside Argentina's Iguazu park.
Het hotel ligt op slechts 20 minuten van de watervallen. Gratis parkeren. Zeer schoon. Heerlijk ontbijt. Mooie zwembaden en tennisbanen. Professioneel en uiterst behulpzaam personeel. Hartelijke groeten aan Cindy en bedankt voor je hulp.
Hotel apenas razoável, estrutura já antiga, deteriorada pelo tempo.. não é possível considerar como 5 estrelas conforme anunciado.
O destaque positivo fica para o parque aquático Blue Park que é ótimo.
O destaque negativo vai para o trip.com que anunciou como se o ingresso ao parque aquático estivesse incluso e não estava.. causando grande constrangimento no check-in.
O hotel é muito bom, o quarto melhor que a maioria dos hotéis, no entanto, as condições do banheiro foram péssimas, sujo com marcas de urina seca no piso em frente ao bacio, bacio encardido por dentro, tampa do bacio solta, porta shampoo e sabonete no box solta, trinco soltando com risco de ficar preso no banheiro. Imperdoável um hotel com essa categoria e preço em um estado de conservação e limpeza do banheiro dessa maneira. O hotel fica anexo a um prédio de apartamentos e centro comercial. A recepção fica na sobreloja. A atendente na recepção era inexperiente. O atendimento pelos porteiros e manobristas foi muito bom. O café da manhã é em um restaurante no térreo, excelente e com bom atendimento.
Es viejo ya el hotel - falta modernización. Pero están exprimiendo aful los turistas todavía, mientras pagan. Para mi la última vez acá, porque el ruido molesta muchísimo. Se escucha casi todo en la habitación, muy mal su aislamiento. Se escucha el vecino y tb los ruidos de afuera. Muy mal.
El resto me parecía super bien, personal muy amable.
A nice property very much with a family vibe and rooms spread out across a number of villas. The room was decently comfortable but quite basic, and with some curious absences, including tissue, and glasses or mugs or a cup of any kind, for which one apparently needed to ask. The buffet, both dinner and breakfast, was ok, though a bit more focused on quantity than quality, and the breakfast dining room was much more university dining hall than luxury resort. Staff was quite friendly and welcoming, though, and a tranquil spot to spend a couple days while visiting the falls and other attractions.
Met een verblijf bij Blue Tree Daj Resort & Marina in Ribeirão Claro, bevind je je op 27,4 km van Alves de Lima Suspension Bridge en op 35,7 km van Museu Histórico de Chavantes Adibi Abdo do Rio. Dit hotel voor families ligt op 43,3 km van CAT - Conjunto Amadores de Teatro en op 43,6 km van Paróquia Imaculada Conceição.
Verwen jezelf met massages, lichaamsbehandelingen en gezichtsbehandelingen wanneer je de spa bezoekt. Als je op zoek bent naar activiteiten, dan vind je een buitenzwembad, een binnenzwembad en een sauna vast wel leuk. Dit hotel bevat ook gratis wifi, oppasservices (toeslag) en een spelletjesruimte.
Ga iets eten bij Gazebo, een van de 2 restaurants van dit hotel, of blijf lekker binnen en profiteer van de roomservice (beperkte tijden). Er zijn ook snacks beschikbaar in de koffiebar/het café. Maak kennis met andere gasten tijdens een gratis receptie, dagelijks aangeboden. Sluit je dag af met een drankje in een bar/lounge of een poolbar. Dagelijks kun je van 07.30 uur tot 10.00 uur genieten van een gratis continentaal ontbijt.
Enkele van de voorzieningen zijn een 24-uurs receptie, een bagageopslagruimte en een lift. Plan je een evenement in Ribeirão Claro? Kies voor dit hotel met 70 vierkante meter aan evenementenruimte, waaronder een conferentieruimte. Ter plaatse heb je gratis parkeerplaatsen.
Doe of je thuis bent in één van de 50 klimaatgeregelde kamers met een minibar en een smart-tv. Dankzij gratis wifi blijf je online, terwijl de tv met kabelzenders zorgt voor het kijkplezier. De privébadkamers zijn uitgerust met haardrogers en badjassen. Bij de voorzieningen horen een telefoon, net zoals een kluis en een bureau.
Geweldig
55 beoordelingen
9,4/10
Prijs vanaf
€ 312
per nacht
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9.8/10
Outstanding
GGuest UserWith such price, I expect the service is top notch, yet I was disturbed by the housekeepers twice in the evening and 3 times in the morning for cleaning up. There’s even one time that I was in the room and the cleaning lady just directly opened the door without ringing. It even didn’t happen for star 3 hotels.
The room is surprisingly small and I guess the only reason I opted for this hotel is the proximity of location to Iguazu falls.
KKosta561Good hotel with an amazing restaurant. It's better to book a room with half-board. You don't need a plug adapter. There's no toothpaste provided. In the evening, they give one bottle of water and a chocolate per person. The breakfast coffee is amazing (you can make it yourself at dinner). Decent wines at dinner starting from 90 Reals.
GGuest UserA nice property very much with a family vibe and rooms spread out across a number of villas. The room was decently comfortable but quite basic, and with some curious absences, including tissue, and glasses or mugs or a cup of any kind, for which one apparently needed to ask. The buffet, both dinner and breakfast, was ok, though a bit more focused on quantity than quality, and the breakfast dining room was much more university dining hall than luxury resort. Staff was quite friendly and welcoming, though, and a tranquil spot to spend a couple days while visiting the falls and other attractions.
SSimone 夏琳Great hotel with an amazing view and pool setup, especially in the evening.
The hotel stuff was very supportive and could help us with our requests.
Breakfast was very good with many options, but I little bit noisy.
GGuest UserThe hotel is already old and needs modernization. But they're still milking tourists for money, even though they're paying. This was my last time here, because the noise is incredibly bothersome. You can hear almost everything in the room, and the insulation is very poor. You can hear your neighbor and also outside noises. Very bad.
The rest seemed great to me, and the staff was very friendly.
GGuest UserHotel apenas razoável, estrutura já antiga, deteriorada pelo tempo.. não é possível considerar como 5 estrelas conforme anunciado.
O destaque positivo fica para o parque aquático Blue Park que é ótimo.
O destaque negativo vai para o trip.com que anunciou como se o ingresso ao parque aquático estivesse incluso e não estava.. causando grande constrangimento no check-in.
AAbelDDDFacilities: Value for money, facilities are relatively new.
Hygienic: Hygiene is very clean.
Environment: The overall environment is good, there are restaurants nearby, and it is convenient to eat.
Service: The reception staff is very warm and friendly.
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