Hotels met breakfast in Melaka State, Malaysia

"Over het algemeen is het een geweldige reis. Onlangs geopend hotel. Kwam voor jubileumviering. Kamer is schoon en ruim. Het hotel gaf een stuk taart wat heerlijk is. Alles is kindvriendelijk. Mijn kinderen vonden de kinderclub leuk. Het kinderbad is geweldig met kleine glijbanen. Het idee van een kinderpaspoort is ook goed om ze bezig te houden. Het personeel is erg beleefd en vriendelijk. Het ontbijt is lekker, maar de verspreiding van het eten kan beter. Slaag erin om ook tijd door te brengen in de clublounge."

"De locatie van het hotel ligt vlak bij de rivier de Melaka, Morten Village. Voedingswinkels, 7e, speedmart, enz. liggen in lijn met het hotelgebouw, het maakt het echt gemakkelijker. Als je in de buurt van de viruswinkel in kampung morten wilt eten, kun je gewoon lopen. De hotelkamer is ook schoon en ruim. Er zijn ook toiletartikelen aanwezig. De waterdruk is alleen niet erg sterk, maar dat is prima, zolang je maar kunt douchen. Open parkeerplaats, er is ook een betaald parkeerterrein. Het hotelpersoneel is erg aardig, zeer informatief en beleefd."

"I had a minor accident in front of the hotel lobby—I hit the cement curb/bollard in front of the hotel, resulting in a slight scratch/damage to a floor tile (and this particular tile already had several previous damages from other people hitting it before). Subsequently, an Indian staff member (identified as a supervisor by his colleague) came and took pictures of the damaged tile. The issues I have with his conduct are as follows: He started chatting with a Chinese customer while pointing out the minor damage and simultaneously pointing towards my car, smiling and chuckling slightly as if mocking or being sarcastic. Then, another Chinese man (possibly a customer or staff) approached, and he again showed the damaged tile, smiling and chuckling lightly while pointing at my car. My issue here is: there were also Malay customers present; why did he choose the Chinese customers to point out this issue to, but not the Malay customers? He then approached me and said: ”You have hit and damaged this tile, and you need to know that I will report this to the hotel owner, and you should know that the owner of this hotel is a Chinese person, and I am certain you will have to pay for the damages.” What is the implication of saying, 'the owner of this hotel is a Chinese person'? I asked why he needed to make a scene and involve other customers to talk about the incident while laughing lightly and smiling as if being condescending, and why this incident was being exaggerated when he himself was aware and had mentioned that customers frequently hit that cement curb. Is it now my turn to be made to pay for the damage, after it has been hit multiple times by other customers previously? Am I being made a scapegoat to settle the costs of previous incidents? Where is the commitment to excellent Customer Service in terms of maintaining a customer's 'dignity' or 'reputation' (air muka) in front of other patrons? He made a fuss as if I had brought down the whole building. I am attaching photos of the tile damage and other pre-existing damages."

"Must praise the staff — the service is really good. From the moment we entered the hotel until we got into our room, everything was well taken care of. They even called to check if the room was alright and if we had everything we needed. The room is spacious and my kids absolutely love the hotel kids’ club.the hotel environment is cozy and relaxing."

"We had a great stay at this homestay with our family. The place was clean, comfortable, and well-maintained. It had everything we needed for a relaxing trip, and the environment was peaceful. The host was friendly and responsive throughout our stay. Overall, it was a pleasant experience, and we would definitely recommend this homestay to families looking for a comfortable place to stay."

"Nice place Breakfast level 3 In hotel there is london cafe via lobby or outside door Outside on the right there is ayam fried from jogjak On the left cafe muslim Opposite is dataran palawan mall Extreme left outside lift level 5 movie 6 snooker 2 bridge to hatten 3 bridge to hatten Outside hotel on the left Malacca raya 1 affin bank Bus bay to airport jb singapore and nice cafe at hatten Bus ticket at mahkota hospital.rear building ext right enter via door there Starmart Thank you This hotel.hav nice lobby too tnx"

"Hotel a bit old and rundown, room with dusty smell, toilet with sewage smell and rubbish in toilet bin was not cleaned, we complained to the receptionist and she sends the housekeeper immediately. At the end the receptionist changed room for me as the sewage smell still exists. The elevator have little issues, sometimes the button not responded. All staffs are friendly and helpful, but the hotel definitely needs some renovations and upgrades."