Lovely stay. Staff were friendly and helpful. The view from the room was spectacular. Extra touches in the room were very nice. Only negative was noisy guests in neighbouring rooms.
Got an early check-in ..thanks. The room was very big and comfortable. The hotel is very clean and well organised. We had dinner, breakfast and lunch. The food was good great , we really enjoyed it. Staff were friendly.
We will be returning.
Arrived very early so left my bag behind reception,
My friend and I then went out touring for the day, we later went for food and drinks and we managed to lose each other, she came back to the hotel with my phone,
I later arrived with no phone and gave my details was told there was no booking for me, I waited in reception for nearly an hour whilst they tried to find my booking, eventually they found it on the check out list, this was after 1am so I was very tired and ready for bed.
At breakfast the next morning we were told they hadn’t had a delivery so there were no sausages or pastries for breakfast, this was a little disappointing , Apart from this the hotel was central & clean, the staff were friendly.
Five minutes from the railway station. Very modern and well maintained. A short walk from the City Center. The fitness center/spa/pool/ sauna is excellent.
Absolutely beautiful hotel Sharon the hostess is Absolutely amazing she's very efficient so is thr other lady but I don't know her ne nothing is to much trouble for these ladies they work so hard the other lady is around Sharon's age and her and Sharon are always running around working and asking if everything is okay they are a credit to your hotel and thank you to all the people who work behind the scenes the chef and the domestics making sure everything is clean and tidy all these people are the backbone of the hotel
The hotel was okay overall, but there were a few things that could definitely be better. Water bottles weren’t given every day—you only get them if you ask, which felt a bit inconvenient. It’s something you expect to be taken care of without having to remind them. The internet in the room was quite slow. It worked, but not great—good enough for checking messages, but not reliable if you need to do work or stream anything. On the bright side, the lobby looked really nice—clean, modern, and a good place to sit and relax for a bit. In short, it’s not a bad place, but a few small improvements could make the stay much more comfortable. Swimming pool service was good.
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7,9/10
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JPY 29.822
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8.8/10
Very Good
GGuest UserWe stated for one night over the bankholiday weekend. Plenty of parking and a short stroll to the beach. Checkin was extremely quick. We had dinner and drinks downstairs in the lighthouse bar the food was exceptional and the service was fantastic. We used the pool and the outdoor hot tub which was lovely as pool itself seemed a little cold. We had a room on the 4th floor with a lovely little balcony which was unexpected that looked out over the car park and beyond. The bed was lovely and comfortable, the room is decorated with dark features including black paint but this showed up the evidently dusty areas of the room especially the radiator cover, while there was also heavy staining and debris on the carpet by the entryway and the water in the pre filled glass bottle tasted as if it had been there for days. The bathroom is lovely and similarly decorated however the existing low bathtub could be replaced with a lovely walk-in shower. We weren't told at checkin about any works going on in the hotel but we had our thoughts that there was because as we reached our room you could see dusty footprints emerging from a door directly opposite ours which was not a room this was confirmed the following morning when we were woken before 9 with drilling and sawing that was happening in the hallway. The guest directory said there was free WiFi but all networks were locked and no password to be found in the usual places like the back of the key card pack or the TV etc. We weren't asked on checkout how our stay was, just took our room number and said that's OK have a good day bye, seemed a little hurried even though there was nobody waiting behind us. Overall nice stay, top quality food and service downstairs but slightly better attention to detail in servicing rooms/ housekeeping and notice of possible works going on needed.
GGuest UserExcellent stay in a very central location. The staff member (unfortunately did not get his name) on duty when we were picking up our bags which we had left behind reception was extremely professional at dealing with multiple issues on his own - very impressed with the way he efficiently and politely dealt with everybody.
GGuest UserGreat location to visit the wildlife park but it’s not walkable. Room was lovely. It had everything we needed. Peaceful nights sleep too. You have to pre book the leisure club and children are only allowed at certain times meaning we missed out in the morning as my 13yr old wasn’t allowed in until 9am but we had to leave then.
Breakfast: Choice of food was amazing. Absolutely everything on offer. We were a bit rushed because we had the titanic experience booked so had to be punctual. We had to chase up the toast 3 times. It was the only thing my son would eat so couldn’t let it slide. Then it arrived stone cold so they apologised and redid it for him.
Overall it was a lovely hotel and included some nice touches like Lily O”Brien chocolates in the room, a coffee maker and free bottle of wine for Deluxe rooms. Turn down service was a welcome surprise too.
GGuest UserRooms were big and spacious and very clean I liked that it wasn’t noisy can’t abide being in a hotel and you can hear everything from the next room the reception staff were really friendly definitely would stay here again highly
GGuest UserAbsolutely beautiful hotel Sharon the hostess is Absolutely amazing she's very efficient so is thr other lady but I don't know her ne nothing is to much trouble for these ladies they work so hard the other lady is around Sharon's age and her and Sharon are always running around working and asking if everything is okay they are a credit to your hotel and thank you to all the people who work behind the scenes the chef and the domestics making sure everything is clean and tidy all these people are the backbone of the hotel
GGuest UserAs we were staying for one night only we weren't TOO fussy. We got a family room which was also kitted out for wheelchair user. Our view was of a tall, solid concrete wall. Friends stayed in a bright, sunny room looking out over the harbour.. Choose your room carefully if you are staying for a while and like a pleasant view. Breakfast was just okay. I had poached eggs on avocado, peanut rayu and sourdough. Felt it had too many flavours. Would like to have seen some simple breakfast options on the menu. Several dishes served with hollandaise sauce. I also noticed a few flies hovering around the food area. Would not rush to stay there again even though location was fabulous looking out over the harbour.
SSharmaSachinThe hotel was okay overall, but there were a few things that could definitely be better. Water bottles weren’t given every day—you only get them if you ask, which felt a bit inconvenient. It’s something you expect to be taken care of without having to remind them. The internet in the room was quite slow. It worked, but not great—good enough for checking messages, but not reliable if you need to do work or stream anything. On the bright side, the lobby looked really nice—clean, modern, and a good place to sit and relax for a bit. In short, it’s not a bad place, but a few small improvements could make the stay much more comfortable. Swimming pool service was good.
GGuest UserThe hostel is located near the nice beach and the cathedral.
The 27 hours of continuous flight made me feel bad, but the clean toilet was nice with warm water.
If you visit Cove again, I will visit again.
アアヅサAs many reviews mentioned, the breakfast was absolutely wonderful! I'd highly recommend it to anyone who enjoys a good breakfast. We booked a double room for two, and it was toasty warm even in January (though we couldn't figure out how to turn off the heater!). The room was spacious, with a sofa and table, which was a nice bonus – it was great to have somewhere to sit and relax with a cup of tea besides the bed. The TV turned on, but no channels came through, so we gave up on that. There was no bathtub, just a shower, but the water pressure and temperature were excellent. The decor and building itself had a lovely vintage feel, like a charming old European apartment, but the shower was surprisingly modern.
GGuest UserThe front desk was very welcoming and the service attitude was great! It felt like home. The hotel facilities were complete and there was a car to take you to the airport. The room was quite large and clean. There was water in the room. I was super satisfied!
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