Enjoyed our one night stay. The room is cozy and matched our expectations with this price. The view outside the window is not bad as well.
We also paid 25 euro per person more to enjoy the spa facilities for one hour which we find worth the money if you are looking for a relaxing session after a day of hiking. The spa is not the biggest or grandest but it does its job with hamman, sauna, jacuzzi, etc. It's quiet during our visit with no one else so basically we had a private experience. Remember to bring your flipflops and swim cap which are mandatory.
The staff felt unfriendly from the start. Their attitude was cold and rigid. There was no sense of warmth or welcome. Interactions felt uncomfortable. I couldn’t wait to leave.
Booking anything was overly strict. The pool and restaurant required rigid time slots. It didn’t feel like a vacation. It felt controlled instead of relaxing. The rules took away the enjoyment.
At the restaurant, I wanted to look around and admire the design, but I was told to stay seated. It felt patronizing and unnecessary, like being treated as a child. I’ve never felt this uncomfortable before.
Only at checkout, I was told the pool cost extra. This was never clearly mentioned before, but regardless of this ”misunderstanding”, for a five-star hotel to charge extra for using the pool is very disappointing. It felt cheap and not what you expect at this premium level.
The hotel is beautiful and the food was delicious. Unfortunately, the staff ruins the experience, and their attitude overshadows everything else. I recommend to visit it if you're passing by the area, but I wouldn’t recommend sleeping here at all.
Un hotel a la entrada de Bielsa, muy fácil de ubicar, con un aparcamiento muy amplio.
La entrada y recepción genial puesto que te explican un poco que poder visitar y como moverte.
La habitacion es bastante cómoda y amplia, con lo básico para la estancia y de regalo un par de botellas de agua, dicho sea de paso la habitacion cuenta con una mini nevera q va genial.
El desayuno es bufet q nosotras lo incluimos y lo cierto es q bastante bien, si algo se agotaba lo repongan al momento.
Bastante variado tanto en salado como en dulce.
Muy contenta por la elección, sin duda repetiremos.
We travelled with a group of friends, we booked two double rooms and had a nice time , it has a great location with lots of places to eat and bars nearby also walking distance from the cathedral and the hotel is pretty clean and with comfy beds, I totally recommend it.
De dienst was voldoende, maar “niet met een glimlach”. Het leek meer als een vrachtwagen stop motel.
Maar we hebben het eten gegeten, dat was heel goed. Het ontbijt was basis en alleen koud eten.
Maar het was dichtbij Javalambre skiën, die ons goed past.
Magnifique hôtel, 1 chambre pour 4 personnes (2 adultes et 2 ados) juste pour une nuit, chambre spacieuse et salle de bain avec tout le nécessaire. Nous avons pris le repas du soir sur place. Piscine extérieure bien agréable. Le petit dejeuner compris dans notre formule était top. Le personnel à l'accueil et au service très agréable. Nous y retournerons sans problème.
Een zeer modern en mooi hotel met een zwembad, goed onderhouden faciliteiten en een geweldige locatie. Het enige minpuntje was de douche met een lage waterdruk.
Zeer goed
116 beoordelingen
8,8/10
Prijs vanaf
US$ 88
per nacht
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9.2/10
Great
GGuest UserThis is the most impressive hotel on the trip. The old town of Zaragoza is really small. The hotel is right next to the Holy Pillar Square. From the balcony, you can see an old church next door. There is also a beautiful market 30 meters away. The location is excellent. The hotel is clean and beautiful, the rooms are large, and the facilities are new. The handicrafts in the lobby are very affordable.
DDavid OhanaThe staff felt unfriendly from the start. Their attitude was cold and rigid. There was no sense of warmth or welcome. Interactions felt uncomfortable. I couldn’t wait to leave.
Booking anything was overly strict. The pool and restaurant required rigid time slots. It didn’t feel like a vacation. It felt controlled instead of relaxing. The rules took away the enjoyment.
At the restaurant, I wanted to look around and admire the design, but I was told to stay seated. It felt patronizing and unnecessary, like being treated as a child. I’ve never felt this uncomfortable before.
Only at checkout, I was told the pool cost extra. This was never clearly mentioned before, but regardless of this ”misunderstanding”, for a five-star hotel to charge extra for using the pool is very disappointing. It felt cheap and not what you expect at this premium level.
The hotel is beautiful and the food was delicious. Unfortunately, the staff ruins the experience, and their attitude overshadows everything else. I recommend to visit it if you're passing by the area, but I wouldn’t recommend sleeping here at all.
GGuest UserEverything was great, the only thing they could improve is the soundproofing of the rooms since the room faced the street where there were entertainment establishments and there was quite a bit of noise even at dawn.
GGuest UserWhat an amazing find, we where very happy staying here.
Rooms are fantastic, just as shown in the pictures, clean tidy, spacious, large bathroom minibar in the room with reasonable priced items.
Check in was very easy and we left our bags as we where early, staff very helpful checking us in and offering directions of places to visit.
Hotel located close to town, stations and eateries, we had a great base for exploring Zaragoza.
Breakfast was good, plenty of items to choose from, good selection of food and coffee (via a coffee machine).
The hotel is superb itself, not dated, not in need of updates its just perfect.
We didnt use the in house restaurant as we ate out in plenty of the others in the area.
AAurelianusApart from anything else, the location is perfect. My friend and I dragged our heavy suitcases and arrived at the high-speed rail station at around 10 o'clock. We got on the elevator and the hotel was just two steps away. It saved a lot of effort. Although the facilities in the room are a bit old, its price and location are very good, suitable for friends who take the high-speed rail for a day trip
WWK3112Enjoyed our one night stay. The room is cozy and matched our expectations with this price. The view outside the window is not bad as well.
We also paid 25 euro per person more to enjoy the spa facilities for one hour which we find worth the money if you are looking for a relaxing session after a day of hiking. The spa is not the biggest or grandest but it does its job with hamman, sauna, jacuzzi, etc. It's quiet during our visit with no one else so basically we had a private experience. Remember to bring your flipflops and swim cap which are mandatory.
GGuest UserOur second time staying at this hotel and it was good. We arrived with two small dogs. In order to avoid our dogs causing noise and inconvenience to other guests if we left the room, we decided to have room service. Reception advised room service was available from 20.30, however when we called ro place food order at 20.30 we were told the kitchen was closed because they were preparing for a wedding next day. A big disappointment!!.
The city itself is beautiful and the people are so nice. We hope to visit again in 2025.
GGuest UserEverything was fine. The only thing that dampened the experience was that there was no air conditioning. The system was there, but it didn't work, and it was very hot. I don't know if the air conditioning was damaged occasionally or if it's always like this, because I'd think about it next time if I go in the summer.
GGuest UserHow should I put it? It was another small surprise. The not expensive price gave me a very good experience. The parking service was very good. The hotel is located in the city center. In addition to being convenient, I have to mention its antique hotel design. From the lobby to the room, I felt full of European elegance. I really enjoyed the quiet atmosphere of the room looking out the window at the big trees and the neighborhood!
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