Geplaats op5 dec 2022
marcello pellegrino
STANDARD OF IBIS FACILITIES ALREADY FREQUENT BY ME IN BRAZIL, OK.
CHARGED PARKING IS ABSURD:
VALVES WITHOUT EDUCATION, WITHOUT INFORMATION, WITHOUT WILL, ETC.
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Prijs per nacht vanaf:HK$ 508
Geplaats op11 apr 2026
Guest User
I stayed at Wyndham São Paulo Ibirapuera Convention Plaza Hotel twice during my trip (April 3–8 and April 10–11), and overall, this was a very mixed experience. I’m an international traveller so I would say I have my fair share of seeing all sides to a hotel. To be a 4 star hotel and to charge premium rates, I would expect certain things.
Let’s start with the positive to the hotel -
The location is excellent. From the hotel across there is a shopping mall, which makes it extremely convenient for food, shopping, and daily necessities.
• Cleanliness is generally acceptable. Aside from one incident, (on my first night, I found red stain marks which looks like lipstick on my sheets, took a photo and alerted receptionist the next morning for a change of sheets.
• Room size is spacious and comfortable. I stayed in the “ superior room” and the junior suite.
The issues (and they are significant):
1. Misleading room expectations
The room I received looked noticeably older and more worn than the photos online. Doors, bathroom condition, and overall finishing did not match what was advertised. It felt misleading. This hotel definitely need a glow up.
2. Poor service & lack of flexibility
Service was the biggest disappointment.
• Staff were generally not proactive or solution-oriented.
• I made a booking error via Trip.com and tried to adjust the dates. Both the platform and hotel refused to help or offer alternatives.
• Even a simple late check-out request (which I informed them about in advance and was willing to pay for) was declined without much effort to accommodate. I wasn’t also asking for hours just a mere 2 hours so that I can go to the city to pick up some stuff before my long haul 32hours flight.
4. Billing inconsistencies – check your charges carefully
• I was initially charged for 2 minibar items when I only consumed 1. I manage to catch this on time before paying for it.
• Laundry count was incorrect (11 pieces sent, billed for 12). Receipts and explanations were unclear, and I’m still not fully confident everything was billed correctly.
5. Missing basic amenities (unexpected for this level)
• No iron or ironing board available
• No kettle / hot water in the room
• No complimentary drinking water
• Everything must be purchased separately
6. Language barrier for international guests
Not all staff speak English, which can make communication difficult if you’re not Portuguese-speaking.
Overall verdict: This hotel is convenient but not service-oriented.
If you are Brazilian or familiar with local expectations, you may find it acceptable. But as an international traveler, the experience falls short—especially in service, transparency, and attention to detail.
Would I return?
Probably not, unless location is the only priority.
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Prijs per nacht vanaf:HK$ 533
Geplaats op23 sep 2024
Love Honey holiday & Happy Holidays
I love this hotel. The highlight is the staff, always friendly and welcoming. In addition to being delicious, the breakfast was accompanied by a sensational pianist (Léo Ramos). The size and comfort of the room is another difference. Additionally, hotels use olfactory marketing, taking advantage of aromas that can be smelled before entering the hotel lounge.
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Prijs per nacht vanaf:HK$ 1.119
Geplaats op23 mei 2025|Superior Queen Room
LilyPatLocated in the vibrant Vila Olímpia district, Pullman São Paulo Vila Olímpia offers a blend of modern comfort and convenience. The hotel is strategically situated near major business centers, shopping malls like JK Iguatemi and Vila Olímpia, and attractions such as Ibirapuera Park, making it ideal for both business and leisure travelers.
The rooms are spacious, clean, and well-appointed, featuring contemporary décor and amenities that cater to a comfortable stay. Guests have praised the attentive and friendly staff, who are always ready to assist and provide recommendations for exploring the city.
Dining at the hotel is a delightful experience, with a varied buffet breakfast that includes fresh fruits, pastries, and local specialties. The on-site restaurant, HUB Food Art Lounge, offers a diverse menu that caters to various tastes.
For relaxation, the hotel features the Uiara SPA by L'Occitane au Brésil, providing a range of treatments to rejuvenate after a busy day. The fitness center is equipped with state-of-the-art equipment, allowing guests to maintain their workout routines.
While some guests have noted occasional noise from the lobby area, the overall ambiance of the hotel remains conducive to rest and relaxation.
In summary, Pullman São Paulo Vila Olímpia stands out for its excellent location, modern facilities, and exceptional service, making it a top choice for travelers seeking a comfortable and convenient stay in São Paulo.
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Prijs per nacht vanaf:HK$ 687
Geplaats op31 jul 2026|Queen Suite - Non-Smoking
Anonymous UserDisappointing stay—lack of basic amenities and very poor service.
While the room itself was clean, the overall experience was far from satisfactory for the price. First of all, there were absolutely no basic amenities provided—not even a single bottle of complimentary water or indoor slippers. Is this standard Brazilian hotel culture? Even so, it's hard to justify.
To make matters worse, the service was frustrating. Despite checkout time being officially set at 12:00 PM, the front desk started calling our room at 10:00 AM to wake us up. Shortly after, at 10:30 AM, the housekeeping staff knocked on the door and woke us up again.
Clean rooms are great, but the terrible service and lack of basic hospitality made this a very disappointing stay. Definitely not worth the price.
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Prijs per nacht vanaf:HK$ 562
Geplaats op7 mrt 2025|King Bed No Sofa Bed
Guest Userit's a really spacious room, and the staff here are friendly! Highly recommend staying here.
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Prijs per nacht vanaf:HK$ 573
Geplaats op9 mrt 2025
Guest User
The hotel is very conveniently located in the center. Within walking distance of the metro, bus stop. If Sao Paulo is your first stop in Brazil and you are planning a trip around the country, then you should choose this hotel. The bus terminal is 15 minutes away by car. There are many restaurants and shops near the hotel, as well as bars and night clubs. An ancient church is 5 minutes walk away, worth seeing. Breakfast at the hotel is very good, they cook deliciously and a lot.
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Prijs per nacht vanaf:HK$ 260
Geplaats op8 mei 2024|Standard Apartment
Guest Uservery pleasure experience with Allure Moema Apartment. I am here for the Sao Paulo Expo, and THIS APARTMENT HOTEL IS AMAZING.
First, the location is very great, the neighborhood is very quiet and clean, you can easily shop within 5 minutes of walking to a very big shopping mall.
Second, the room and hotel are super professional. they have a gym and working zone that can quietly work inside. and all hotel are very clean and no noise during my trip.
Third, I love the staff here. and they are sooo patient and soooo nice. If I can back to Sao Paulo again, I definitely will choose this hotel again.
At first, as foreigners, we don't have local currency to pay the bill and they are willing to give us time and solutions to solve the problems. And, unfortunately, my backpack was stolen in a restaurant and I lost all my belongings. They were very concerned about my condition and comforted me thoughtfully. They even helped the kind people find my passport and help me return to my country as soon as possible.
I am so grateful I chose this hotel and I am so grateful that I met all these great people in Sao Paulo.
Definitely, a Great choice if you want to visit Sao Paulo Expo!
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Prijs per nacht vanaf:HK$ 380
Geplaats op9 feb 2026
I read reviews before choosing hotels
Liked:
• wonderful front desk personel , restaurant staff, waiters/waitresses, baggage handlers, super helpful!
• excellent bed, shower, sheets, towels.
• great breakfast buffet.
Dislike:
• the bathroom sink needs a better aerator on the faucet to control the flow so that it doesn’t spray outside of the sink.
• the water in the pool didn’t seem to be constantly filtered. There were small debris and bugs on top.
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Prijs per nacht vanaf:HK$ 1.555
Geplaats op9 mei 2026
Salopian125Check in was well manned and this was achieved promptly.
The room was adequate for a one night stopover before flying early the next day. Bathroom was clean and well stocked with shower gel and shampoo. Large shower was greatly appreciated after a long flight.
The breakfast starts serving from 4am! It offered a good selection and was tasty.
The hotel offers a free bus shuttle to T2 and T3 GRU. It leaves on the hour from the hotel and collects at 20 min past the hour from T3 and 30 min past the hour from T2.
Overall a great service.
I'd definitely use again if I needed accommodation near Guarulhos Airport.
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Prijs per nacht vanaf:HK$ 758